Free

Details

Released
June 15, 2021
Updated
September 15, 2026

Features

Benenden Health screenshot #1 for iPhone
Benenden Health screenshot #2 for iPhone
Benenden Health screenshot #3 for iPhone
Benenden Health screenshot #4 for iPhone
Benenden Health screenshot #5 for iPhone
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About

Access healthcare services and manage your membership on the go. Book GP consultations, request diagnostics, and utilize mental health support. Explore wellbeing resources and view rewards.

✓Book GP phone and video consultations
✓Submit requests for diagnostics and treatment
✓Access Mental Health Helpline
✓Manage membership details
✓Browse Wellbeing Hub resources
✓View rewards and discounts
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What users say about Benenden Health

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What's New in Benenden Health

2.37.0

September 15, 2026

This release contains bug fixes and stability improvements

User reviews

Excellent Service

The consistency in the service is commendable and makes access so much easier for me, especially as a neurodivergence. Instructions and support are clear from the medical team to the admin team. The kind caring nature of the GPs I e experienced with is a pleasure and consistently so.

Response from developer

Thank you for leaving us such a positive review, we’re pleased to hear you’re finding the Benenden Health convenient and helpful. Best wishes, Benenden Health

Timely support when needed.

I find the support given by Beneden extremely helpful. It enables me to get prompt support without having to wait for long referrals.

Great service

A fantastic service. Have always been treated really well and never feel that the appointment is rushed.

App challenges

New member and eager to use the App. Unfortunately I find the DOB function very poor. I’m using an iPhone and had to scroll through every month in almost 70 years to be able to enter this. I spent a while setting everything up to the have the App display the scrolling wheel for some considerable time before informing me there’s a problem and I will need to go through the entire process again. Well not today , my index finger can’t undertake the DOB function….
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Response from developer

We’re sorry to hear of the issues you’re experiencing. We’re always looking to improve the quality of the Benenden Health App and will share your feedback with the team. In the meantime, if you’re struggling to access services, please give our friendly team a call on 0300 304 5700 (Mon-Fri, 8am-5pm) Best wishes, Benenden Health

Photos not able to upload

Wanted to add photos from library but couldn’t and also camera option doesn’t work

Developer apps

User experience

🐞

Reported Bugs

19 issues

App crashes on startup or during use

Bug

Login page loops back without allowing credential entry

Bug

Date of birth calendar widget cuts off dates after 20th

Bug

Session expires immediately after authentication

Bug

File upload functionality non-functional

Bug

App freezes when accessing certain pages

Bug

Membership number validation fails despite correct input

Bug

Password reset page freezes or becomes unresponsive

Bug

Form fields reject valid input formats

Bug

App displays phone layout on iPad

Bug

Endless redirect loops on community pages

Bug

App stuck on loading/splash screen

Bug

Constant reloading during use

Bug

2FA required on every page navigation

Bug

Photo upload only accepts fresh camera photos, not library

Bug

Wellbeing Hub non-functional on certain iOS versions

Bug

GP details and pharmacy fields fail to save

Bug

Incorrect error messages for form validation

Bug

App crashes after recent updates

Bug
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Requested Features

11 requests

Family account management with child member booking

Feature

Manual date entry option for date of birth field

Feature

Direct document upload instead of photo-only option

Feature

Multiple 2FA options or reduced authentication frequency

Feature

Responsive design for iPad and tablet devices

Feature

Offline functionality or cached data

Feature

Email contact option as alternative to phone

Feature

Clear status notifications for known app issues

Feature

Integration with NHS system for prescriptions

Feature

Improved wellbeing hub accessibility

Feature

Better support for older iOS versions

Feature

FAQ

What can I do with the Benenden Health App?

The app allows members to book GP phone and video consultations, submit requests for diagnostics and treatment, access helplines for mental health and member services, manage their membership details, explore wellbeing resources, and view rewards and discounts.

Who can use the Benenden Health App?

The app is exclusively for individuals who are existing Benenden Health members or Healthcare Lite users. You will need to log in using your My Benenden account credentials.

Is the Benenden Health App free to use?

Yes, the app is free to use for all eligible Benenden Health members and Healthcare Lite users. There are no additional costs associated with downloading or using the app's features.

What kind of wellbeing resources are available?

The Wellbeing Hub within the app offers a wide selection of articles, videos, live webinars, and classes designed to support your mental wellbeing, fitness, and nutritional health.

How do I access support services through the app?

You can access support by booking GP consultations directly, submitting requests for diagnostics and treatment, or using the click-to-call feature to reach the Mental Health Helpline or Member Services team for physiotherapy requests.