Love it! Easy to use
This app makes it easy to keep track of my fsa and dependent care accounts. Also it’s so easy to submit claims too. I love it!
Updated security requirements actually create risk
The app asks you to give answers to “security questions” that if you give accurate answers give the owners of the app significant amounts of personal info that they would not otherwise have
Ok
Slow and clunky, doesn’t allow you to upload or submit more than one photo for receipt, and quite a long pause between uploading one and being able to upload another. Randomly locks user out even though Face ID enabled, makes you sign in. Used to have a pin, that’s gone. Of course you forget the passcode if you haven’t used in awhile necessitating a reset. Pain in the rear.
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Problems with recent update
The app now requires you to choose 5 security questions. I had to go through 4 different attempts because many of the security questions don’t apply to me. I am an unmarried only child with no children. I have no surviving grandparents and never knew their middle names.
I understand the need for security but my account shouldn’t be so secure that I can’t access it myself.
I understand the need for security but my account shouldn’t be so secure that I can’t access it myself.
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Prompt and easy
Can upload receipts easily. Fast payment.
