Poor Customer Service from Alexander on the Customer Care Team
I was excited to use BetMGM because of the welcome offers, but my experience was extremely disappointing. After providing all of my personal information—including my identity—they still required me to upload a utility bill just to verify my address. It feels excessive, especially when most other sportsbooks can verify this information without putting customers through extra hoops.
When I contacted customer support, they were polite, but they couldn’t offer any real solution beyond repeating the policy. Instead of trying to help, they simply accepted that I’d use another platform.
If you’re looking for a sportsbook with a smooth sign-up process, be prepared for potential verification headaches here. There are plenty of competitors with a much easier onboarding experience.
When I contacted customer support, they were polite, but they couldn’t offer any real solution beyond repeating the policy. Instead of trying to help, they simply accepted that I’d use another platform.
If you’re looking for a sportsbook with a smooth sign-up process, be prepared for potential verification headaches here. There are plenty of competitors with a much easier onboarding experience.
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phenomenal
betmgm is the truth. highly recommend
Scam wouldn’t recommend to anyone
Played the Elvis Slot
machine game maxed out every multiplayer almost dumped 1,000
dollars not one single bonus Never again!!!
machine game maxed out every multiplayer almost dumped 1,000
dollars not one single bonus Never again!!!
STAY AWAY FROM BETMGM
I’ll start by saying this I enjoy playing slot machines, and solely do it for entertainment, not to get rich. No, I’m not a sore loser that just made a review to complain. I’m just sharing my experience and personal opinion. I go back-and-forth between 3 casinos only and that’s Caesars, FanDuel and Bet MGM. Well, actually, it’s only two now. There’s not a doubt in my mind that the MGM somehow programs there games to only win when they want them to win. and of course they’re only defense is random number generator and how games are frequently audited. The companies that do the auditing are individual LLCs so ask yourself this how easy would it be for a multi billion dollar casino to fatten the pocket of a small fish in the pond. If you seen the things I’ve seen and how the games act you would definitely be scratching your head thinking. How can that happen? Like after you get a decent win the game automatically glitches and resets from the beginning then go on a 40 spin losing streak. Here’s proof that they can control when the games win. I’m sure many of you play and receive the everyday bonuses. Did you ever notice how it lets you win nonstop until you reach just enough money to lose it all back right before the 10 X betting requirement. This happens every single time, coincidence? I think not the stuff I’ve seen these games do on Bet MGM. I’ve never seen on Caesars or FanDuel and believe me I play frequently. Like I said, this is strictly entertainment for me but at the same time, I’m not gonna keep being cheated out of my money by Bet MGM when Caesars and FanDuel has fair gameplay. Sorry for the long read just giving my two cents on the matter. Thanks.
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Smh
App is slow and glitches never wants to update
