BIBD Mobile User Reviews

BIBD Mobile
BIBD Mobile
Bank Islam Brunei Darussalam Berhad

What users say

Top reviews

Not friendly for iphone user blind person

Please make a bibd app is acessible for blind user in ios.This app only more acessible in android phone but not in apple.

Unreliable app

Always crash and my biometric always dont work which result in me having to download the app repeatedly. No wonder it stays a local bank. Poor service and staff very unknowlegable . Only pro is staff is friendly and willing to help

Always reinstall

Very tedious. Keep asking to reinstall when there is problem. And the problem is not user problem but more of app problem. Thought having biometric sign in and all would make it convenient but it seems not. Hopefully they will fix the problems on not having to reinstall when service is not available and etc
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Mobile password lock

Bah gila tu,tau ku kali password ku napa ya slah balik balik atu?gileh balikkan tah biometric ah.Malas ku kan call kmu

TOP BANK?? EMBARRASSING

Interface tahun 2000an

Not even a notif kalau ada duit masuk? Ugh

Sluggish after 18.6.2

Apps lost the biometric login, and required deleting and redownloading to get it working again. Then steps taken to reenrol biometric. Did not save that setting and login in again required manual input. Operations also sluggish now when getting into other sub menus.

quickpay fail

quickpay fails to launch camera. Happens quite frequently. Is there a way to 0 star this terrible app?

Interface

Same interface for past 10 years. No effort to improve

Biometric

My suddenly OTP doesnt work, fircing ne to use Biometric, and the case diesnt resolve after so many phone calls

biometrics locked

should have call this bank israhell brunei darussalam.

Problem

There’s a ton of issues that u guys need to fix, not only your biometrics log in cant work even your normal log in needs a ton of hours of loads for it to be working.

Biometric locked

Why does this feature always get messed up! Now it’s locked and i can’t access.
Please do some quality check before releasing or remove this feature!

Updated version but still have bad user interface.

Added bank transfers but the interface is just so bad.

When you add other bank account for bank transfer to favourite, the list just go on and on, to much scrolling need to look for the carefully.

And can’t edit the favourite, you will need to use web application to update it. Which also have bad interface.

BIBD need to have better UX designer to understand customer journey
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App display resolution still not full screen.

App display still on iPhone 4 or 5 display resolution. Please update the app display to full screen resolution.

Biometric locked always

Inconvenient app keeps locking my biometrics making it hard to access

Device Bound

Cannot login after format phone even though im using my primary device

Useless

Very useless Upgrade.

OTP

dimana lagi kan mengomplen ani ah. nada update bah bisdurang ni

Please Fix!

πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»

Poor

Payah pulang kn 3rd party transfer, tunggui OTP inda jua ada