
About
This digital banking app offers a personalized and seamless experience with an AI assistant for product recommendations and 24/7 chatbot support. It features automated investing, smart financial management tools, and a wide range of integrated lifestyle services, all secured with advanced authentication.
What users say about BIDV SmartBanking
Reviews of BIDV SmartBanking are mixed: the Finance app is rated 3.8/5 from 782 App Store ratings. What users like most: fast and efficient, secure and reliable. Top complaints: frequent crashes and bugs, difficult account management. Summarized from real user reviews.
Positive things
- 🚀Fast and efficient
- 🔒Secure and reliable
- 👍User-friendly interface
- 💡Innovative features
- 🛒Convenient shopping and payment options
Negative things
- 🐛Frequent crashes and bugs
- 🔍Difficult account management
- 🕰️Slow response times
- 💳Excessive fees and charges
- 🤖Poor customer support
What's New in BIDV SmartBanking
5.3.16
October 29, 2026
- Trải nghiệm giải ngân vay tiêu dùng tín chấp nhanh chóng, thuận tiện ngay trên ứng dụng - Hỗ trợ giải ngân vay tiểu thương tín chấp, đáp ứng nhu cầu vốn kinh doanh. - Tối ưu trải nghiệm, nâng cao sự thuận tiện trong quá trình sử dụng ứng dụng.
MoreUser reviews
Developer apps
User experience
Reported Bugs
5 issues
Inability to create new accounts
Inconsistent facial recognition
Requested Features
5 requests
Biometric login options
Improved transaction history
FAQ
What does BIDV SmartBanking do?
BIDV SmartBanking is a digital banking application designed to provide customers with a comprehensive suite of financial services. It offers features like AI-powered product recommendations, automated investing, smart financial management tools, and a wide array of integrated lifestyle services for everyday needs.
What are the key features of BIDV SmartBanking?
Key features include an AI assistant that analyzes needs and suggests products, a 24/7 chatbot for instant support, automated investing to optimize idle funds, and tools for tracking income/expenses and personal financial planning. It also integrates numerous lifestyle services for payments and purchases.
Is BIDV SmartBanking free to use?
Yes, the application itself is free to download and use. Furthermore, BIDV SmartBanking offers a comprehensive range of services completely free of charge, including money transfer fees (within and outside the system), service maintenance fees, account management fees, and fees for physical cards issued on the app.
How can I register for BIDV SmartBanking?
You can easily register for BIDV SmartBanking online using eKYC directly within the application. Alternatively, you can visit any BIDV transaction point nationwide to complete the registration process.
What security measures are in place for BIDV SmartBanking?
The app prioritizes security with a single login method using your phone number and password across all devices. Transactions are secured through various authentication methods like Smart OTP and biometrics. The system also provides instant alerts for any suspicious or fraudulent transactions.




