This digital banking app offers a personalized and seamless experience with an AI assistant for product recommendations and 24/7 chatbot support. It features automated investing, smart financial management tools, and a wide range of integrated lifestyle services, all secured with advanced authentication.
Summarized from real user reviews of BIDV SmartBanking. Based on 669 reviews and a 3.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.
5.3.07
July 4, 2026
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More5 issues
Inability to create new accounts
Inconsistent facial recognition
5 requests
Biometric login options
Improved transaction history
BIDV SmartBanking is a digital banking application designed to provide customers with a comprehensive suite of financial services. It offers features like AI-powered product recommendations, automated investing, smart financial management tools, and a wide array of integrated lifestyle services for everyday needs.
Key features include an AI assistant that analyzes needs and suggests products, a 24/7 chatbot for instant support, automated investing to optimize idle funds, and tools for tracking income/expenses and personal financial planning. It also integrates numerous lifestyle services for payments and purchases.
Yes, the application itself is free to download and use. Furthermore, BIDV SmartBanking offers a comprehensive range of services completely free of charge, including money transfer fees (within and outside the system), service maintenance fees, account management fees, and fees for physical cards issued on the app.
You can easily register for BIDV SmartBanking online using eKYC directly within the application. Alternatively, you can visit any BIDV transaction point nationwide to complete the registration process.
The app prioritizes security with a single login method using your phone number and password across all devices. Transactions are secured through various authentication methods like Smart OTP and biometrics. The system also provides instant alerts for any suspicious or fraudulent transactions.
