Pouring out my heart to Shaquille O’ Neal
I was there at the big chicken in Renton. He was taking pictures there with everyone and I was about to meet him. I was right on the cusp of meeting greatness, but he cut off the pictures 5 minutes early. I fell to the floor and started weeping. I couldn’t move. Was I the problem? Was I not a big enough fan? No it couldn’t be, I dedicated myself to shaq for years. Shaq, why did you leave me out in the rain. Why? WHYYY? The foods pretty good too.
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Frustrating Rewards Program
My family & I enjoy the food but rewards program is a bit difficult as far as redemption. You don’t use a phone # or email and there’s no QR code to scan. Also earning is linked to a credit card/debit card so if you pay a different way you have to submit your receipt afterwards.
Terrible app, overpriced food
This app was made in an afternoon, every “feature” is just thrown together and nothing works!
Can’t order chicken tender combos
When I attempt to order through the app - chicken tenders will not add to the cart in a combo. It only adds 3.00 to the cart instead of the correct amount. The people at the store had no idea the app isn’t working so not sure if it is just mine or what. It is the current version. I made sure it was updated.
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Staff
Outstanding service and staff
Logistics
Good food, good service and good people.
App Difficult
The app was difficult to
No salt on combo meal
Please add no salt for fries on app for combo meals.
Richmond Big Chicken
Josh was nice and got my order down quick with some nice suggestions and provided well-mannered service throughout. Definitely coming back regularly!
Can’t earn points with Discover
Can’t earn points with Discover card. Also you have to save your credit card to earn points. I can’t think why I have to upload personal information to another website that could miss handle it.
Missing callaway fl location🤦♀️
DOESNT HAVE ALL LOCATIONS LISTED!!
Not the full menu
You can’t order everything they offer through the app. Grilled cheese chicken sandwich is their best but isn’t an option in the app.
It doesnt work properly
I cant use the app to order food, it keeps erroring when i try to add items to the cart. Its not very user friendly. I can only use it to scan my receipts to get my Bok Bucks. PLEASE FIX!
Shaqtastic
Good app that gives you access to oh so good food. You gotta have the dirty fries and the double chocolate shake…. So so so great!
Disappointed
Went in to order. No one else ahead or behind me. After ordering cashier left and remaining staff up front talked to each other. Fries sat for 15min while I waited on shakes. Wrong shake was made had to wait for them to remake. Meanwhile went to fill my drink and spout wasn’t on the dispenser correctly so poured on my hand and arm. Staffed did come fix but offered me nothing for a sticky hand and arm. I placed my drink in the carrier with 2 shakes. Grabbed my cold combos and left. In the car a shake was taken out of carrier only to find a big slit in the cup and milkshake goes all over my mother when she goes to drink. I quickly try to clean the mess and go back in to have it replaced which the did very nicely. Finally getting to eat cold food 30min after ordering. For the $51+ I paid I expected a lot better. Shoreline location needs to get their act together and at the very least comp or remake food.
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BBQ chicken grilled cheese
I love coming here for one thing the chicken grilled cheese when I found out it’s leaving the menu I was not happy this item should stay would have been a five star review other then that but when that leaves I won’t be back
App never loads
So I can only “order online” from the app. App never loads.
Also, how is this place not called Chicken Shaq?!
Also, how is this place not called Chicken Shaq?!
Response from developer
Thank you for letting us know you are encountering issues with the app loading. Please reach out to our support team directly at bigchicken@thanx.com so we can assist with resolving this matter. We would love to help!
Location error?
I love Big Chicken but the only thing about this app that bugs me is that they don’t have a Glendale, California in their location when there is one currently next to the Glendale Americana which is where I usually go to. Can they fix the app and add that location so I can pick up my future orders? Thanks!
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Best restaurant ever
I love this place. Great chicken.
The restaurant was good , but the bar is lacking
I went to the new one in carson city nv . The restaurant is good the food is good . The bar is lacking service
