Ruined our day
Locked out for 12 hours after just 1 error making an account so our family couldn’t bike during our 1 day in Milan. Stupid punishing system
Return error & unfair penalty fee
I also experienced return errors twice within one week. However, only one case was resolved, and I was still charged an overnight fee for the other.
This kind of incorrect charge appears to be one of their main sources of income.
This kind of incorrect charge appears to be one of their main sources of income.
Attente trop longue pour changer de velo
Si le velo a un problème et que nous devons l’echanger, l’attente devient vraiment trop longue pas possible de rester 5/10 minutes pour prendre un autre velo
Fantastica
L’app di ATM dei trasporti è indecente, ma questa del bike sharing è fantastica! Veloce, intuitiva, completa nelle info anche durante il noleggio (es: livello di carica delle bici elettriche, contatore utilizzo, stalli liberi per riconsegna, ecc). Ottima! Spero solo nel tempo vengano aggiunte nuove stazioni in zone per ora stranamente con raggiunte (es. Viale Monza o Viale Argonne)
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Useless
I needed to rent a bike, but after failing to correctly access the login only two times, I was locked out of the app for 7 hours! Extremely unhelpful, I will take my business elsewhere.



