not easy to use
Initially, my experience was a nightmare. I nearly canceled my card due to the hours-long wait for a live representative, as I could only communicate with AI. I believe this is the direction all credit cards are heading. While AI isn't entirely bad, I still really dislike the overall experience. The card itself has been beneficial. However, some aspects are quite difficult to comprehend and navigate, and if you're looking for an immediate response, you won't receive it. I still rate it five stars because they may have improved the value you get for the money you spend, something I still find confusing. For instance, I have a $500 credit limit, but since I don't plan to use it, it will eventually expire. At some point, I will stop using this card, and all the points will expire instead of being applied towards my mortgage and payments. They will deduct the points. It's still worthwhile, and I still give it five stars, but be ready to feel frustrated with the representative who can't answer your questions and the long wait for assistance, which might not even be helpful, with no phone call option available.
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Horrible App
This is the worst servicing app I’ve ever seen! Nothing but ads. Total garbage! I just want to access my mortgage! I’m furious I am being forced to use this terrible platform.
Thank you
Thank you
Not a bad app
Maybe the AI can improve a bit more but not a bad app
Update every single day
Useless dev
