Slow and poor responsive design
Response from developer
Thanks for sharing your experience. We understand how important speed and reliability are, especially when traveling. We’d like to look into this for you—please reach out at bitsy@bitdefender.com so we can help improve your experience.
App not logging in
Response from developer
Sorry about the login issue. The app shouldn’t hang when signing in with Google. Please contact us at bitsy@bitdefender.com with your device and app version so we can help resolve it.
Liked the older version better
Response from developer
Sorry to hear that. Finding passwords and cards should be quick and intuitive, and we know this experience fell short. Please reach out to us at bitsy@bitdefender.com so we can review what went wrong and improve it.
I really wanted to like it but not so much
Good but won’t stop bugging me for reviews
Response from developer
Thanks for the feedback. We appreciate you using the app and will take your comment about review prompts into account as we keep improving the experience.






