Can't select fixed fare when booking in advance
It seems OK in general but I have not booked using the app, as it won't let me select a fixed fare when booking in advance. When booking in advance, it will only let me select metered fare, and I can only select fixed fare if selecting to book now. I've tried to do this on a number of occasions, on different days, and the
app is the current version, so not sure what the issue is. To overcome this issue, I book via the website.
app is the current version, so not sure what the issue is. To overcome this issue, I book via the website.
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It’s better than uber in Caloundra
After finding uber drivers kept cancelling jobs, sometimes multiple in a row, leaving me stranded I thought I’d try taxis again. It’s much better, Nicer drivers and more reliable. Not sure about the App, I find the automatic phone service is fine so just use that. Thank you
Annoyed
App says it’s Black & WhiteCabs Australia. However, when attempting to create an account, the phone number is locked on US as location. This means when entering an Australian mobile number (according to the name this is supposed to be an Australian App) the App errors and fails to load with an error of incorrect location for the phone number…….. a location it won’t let you change! Complete waste of time. Just ring the local number and use the AI interactive bot.
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Just awful.
Poor gps location of hirer & unable to change pickup spot to where you actually are.
Persistently slow localisation of available cabs & ride acceptance.
Offered “Fixed fare” is always 20+% higher than metered fare.
Excessive card usage charges by B&W (not an app issue).
Current iteration of App prevents you logging in just with your phone no, as previously, & won’t allow a new account to be set up with an existing phone number, making the app non-functional for a large number of existing customers.
Pretty much a shining example of why Uber & Didi were allowed to trample all over the taxi monopoly.
Persistently slow localisation of available cabs & ride acceptance.
Offered “Fixed fare” is always 20+% higher than metered fare.
Excessive card usage charges by B&W (not an app issue).
Current iteration of App prevents you logging in just with your phone no, as previously, & won’t allow a new account to be set up with an existing phone number, making the app non-functional for a large number of existing customers.
Pretty much a shining example of why Uber & Didi were allowed to trample all over the taxi monopoly.
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App crashes and needs to be reinstalled
When it works its great. App has crashed several times during booking process and won’t reopen. App needs to be deleted, reinstalled and logged in again to check on the status of my booking (running latest iOS). Not great when I am in a hurry.
