Blackcatcar unlwawful withholding of funds
I can provide all the necessary proof, but they were relentless—they even withheld the $500
I had on hand.
I had on hand.
Chilavert
A noticeable improvement over the previous version, but it lacks some further enhancements.
50 times scans result error,only collecting personal info
Scam and abuse reported to Apple and government about this illegal behavior
Good fintech for EUR/crypto
Convert smooth crypto/fiat, great for people who are new to it. Very easy
Scam
Scammers!! Their crypto service is a scam
Avoid this company at all costs.
According to Times of Malta (June 24, 2024):
- The firm was at the center of a large-scale investigation into an alleged Russian-Eurasian criminal network.
- Customers of Blackcatcard, speaking anonymously, reported being unable to withdraw funds since the investigation began.
- Police conducted searches of the financial entity as part of an international investigation into alleged money laundering.
Unfortunately, I wired €1,000 to my Blackcatcard account at the beginning of December 2024 without first researching the company online. The funds were not credited to my account, nor were they returned to my original bank account.
From my sending bank's perspective, the payment was processed successfully. However, Blackcatcard appears to have retained the money. Despite their claims of issues with SEPA changes—a story they've repeatedly used with customers since the start of the year—the funds were not refunded, as would be expected if such issues were legitimate.
I plan to file complaints with the police and the Maltese Financial Arbiter financialarbiter com mt and strongly recommend others do the same if you have also been defrauded by this company.
- The firm was at the center of a large-scale investigation into an alleged Russian-Eurasian criminal network.
- Customers of Blackcatcard, speaking anonymously, reported being unable to withdraw funds since the investigation began.
- Police conducted searches of the financial entity as part of an international investigation into alleged money laundering.
Unfortunately, I wired €1,000 to my Blackcatcard account at the beginning of December 2024 without first researching the company online. The funds were not credited to my account, nor were they returned to my original bank account.
From my sending bank's perspective, the payment was processed successfully. However, Blackcatcard appears to have retained the money. Despite their claims of issues with SEPA changes—a story they've repeatedly used with customers since the start of the year—the funds were not refunded, as would be expected if such issues were legitimate.
I plan to file complaints with the police and the Maltese Financial Arbiter financialarbiter com mt and strongly recommend others do the same if you have also been defrauded by this company.
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Scam
Scam service. Stole 1,5k usdt. Do not reply or provide any info since March 2024
ZERO STARS
I’ve been a BCC customer for 4 years now and they are F¥*K1N@ horrendous. Since March this year I haven’t been able to make or receive ANY transfers and my card has been restricted to a daily limit which makes it entirely unusable. My business is effectively frozen. I cannot do anything. I will be suing them for loss of earnings and my tax penalty which I incurred as my company’s money has been frozen for 5 months. At this point it’s borderline CRIMINAL. They are NOT a bank. They are a disgrace. Do not go anywhere near them.
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This bank and app is a joke
Its been over 6 months and I still don't have a bank number. They say I will have it soon everytime I ask but won't give any time estimate. 6 months is certainly not soon so they are liars. The sign up process was also ridiculous and I had to restart my application several times because they said my address didn’t match even though it did and my id wouldn’t verify to my face even though it was the same.
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100% SCAM!! THIS APP NEEDS TO BE REMOVED FROM THE STORE
after signing up and giving them literally all my personal information it won’t let me sign it it just sits there and spins like it’s loading I updated the app that didn’t fix it I removed and re added it that did not work, do not download this app please!!
Scam
Card stop working, no sepa, no crypto but you still need to pay them fees. Support is completely useless and only can advice reinstall app/wait/login from different browser.
Scam
Scam
Horrible Customer Service Ppl - 0 Help
2 big problems with this app (I am a user):
1) Their customer service ppl are close to useless, all should be fired, especially Konstantin (he does not understand simple questions in English) but I spoke with 3 of their reps and all were just bad. Couldn’t answer half of the questions (and Konstantin 0). This is worrisome because when you need help with your own money you can’t count on them. This company needs to change that or they will be out of business.
2) Their documents verification process (when signing up) is a joke. I had to send 8 different pieces of address verification as their (customer service team?) rejected first 7 even though they were perfect (they rejected 3 different bank statements, 2 utility bills, 1 drivers license with address - all documents that were on their ok list to send)- at the end of the constant rejection process I thought they were a SCAM like other reviews here said. Maybe incompetent customer service ppl like Konstantin are doing the signup verification and since they can’t speak English or understand questions they just reject ppl’s registration.
Unless those ppl are straight fired they will be pulling the app down to bankruptcy.
1) Their customer service ppl are close to useless, all should be fired, especially Konstantin (he does not understand simple questions in English) but I spoke with 3 of their reps and all were just bad. Couldn’t answer half of the questions (and Konstantin 0). This is worrisome because when you need help with your own money you can’t count on them. This company needs to change that or they will be out of business.
2) Their documents verification process (when signing up) is a joke. I had to send 8 different pieces of address verification as their (customer service team?) rejected first 7 even though they were perfect (they rejected 3 different bank statements, 2 utility bills, 1 drivers license with address - all documents that were on their ok list to send)- at the end of the constant rejection process I thought they were a SCAM like other reviews here said. Maybe incompetent customer service ppl like Konstantin are doing the signup verification and since they can’t speak English or understand questions they just reject ppl’s registration.
Unless those ppl are straight fired they will be pulling the app down to bankruptcy.
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Crypto currency transaction
After update of app, some crypto currencies were deleted from app. I had some ltc on BlackCat account and asked to return it on my alternative address. It is almost 3 weeks since I have been trying to get any information when transaction will be processed but a support provides only comments like “…as soon as possible… and sorry for inconvenient ”. 😤
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Can’t complete signup
Fails to detect DOB and there is no gender on the ID but fails for it also
Response from developer
Dear AUSSIE G4M3R, Thank you for taking the time to leave your review. We would like to help you resolve your situation. Please contact our Support in the app with a description of your problem. Best regards, Blackcatcard Team
Scam app
You keep responding to people’s review that call you scam. Yet the same thing still happens in your app. Stop showing your registration name and number. It doesn’t change your fake app or data harvesting practices.
No one should download this 👎🏼
No one should download this 👎🏼
worst app with verification
Have tried so many time using Iphone 12 pro and keep saying quality of image is poor AVOID
Blackcatcard
Easy to do application very good services but you do have to wait for review of application before they tell you if you have been successful
Easy to use and very helpful
Easy to use and very helpful
Awesome app!
Awesome app! It runs very smoothly with no issues! Great variety of advisors.Amazingly good app
