Monaco - Nice
Everything was perfect! Amazing app / service and fast response - even booked out return same day
Amazing app!
Super easy to book! Got to JFK in minutes, don’t know if I could ever get in a cab again!
No better way to get better Manhattan and JFK or Newark airports
You can fly in 5 minutes to or from the airport and skip a two hour drive for the same price as an Uber.
Flight cancelled last minute then trying to charge the full price for a backup car despite T&C
My flight was cancelled because of the weather. That’s fine, but I booked a backup car. In the terms and conditions it says the car will never cost more than uber black which is currently around $120 and the flight was $255.
Their own terms say that a backup car will also never be more expensive than $195 and will be capped at this price, but are now saying it will cost the full amount. It’s seemingly now non refundable and my only option is use the entirety of my credit on a car which is ridiculous.
Their own terms say that a backup car will also never be more expensive than $195 and will be capped at this price, but are now saying it will cost the full amount. It’s seemingly now non refundable and my only option is use the entirety of my credit on a car which is ridiculous.
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Blade is incredible!
The best way to skip traffic! Highly recommend. The new app experience is amazing, booking is smooth and easy - 10/10 🤩
Easy to use
Great app easy to use!
New update is major improvement
New app looks great and much smoother experience.
Excellent NEW App!
Just downloaded the brand NEW BLADE app and this is luxury at your fingertips! Smooth and sleek feel, super easy to use!
DO NOT BOOK
They charged me for a flight after they cancelled on me! $2000 gone! Taking over a month to dispute with my bank. RUN FAR.
Buggy App be careful
Managed to book a flight through the buggy app. Feels unprofessionally coded.
Got a booking for wrong dates! Instead of selected date, it booked me for the next available date.
Got a booking for wrong dates! Instead of selected date, it booked me for the next available date.
Great helicopter service, VIP level customer service
I took a Blade flight from JFK to Manhattan several months ago as I had a meeting in the city I couldn’t miss and the experience was superb. The lounge had several snack and drink options and the employees were all friendly and knowledgeable. My flight only took five minutes, whereas if I were to take an Uber it would’ve been an hour. My only feedback would be making it so I could book with fewer clicks on the app, but overall the app works fine. I have since recommended Blade to several of my friends.
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App update
This app is no longer compatible with newer phones, I can download it on my pixel fold so I guess no more flights for me?
Fantastic Service
I can’t recommend Blade enough. I flew Nice to Monaco in a private helicopter with some friends and the service from pick-up to drop of was excellent. I booked a flight for my son joining a few days later but his flight was cancelled and he missed his Heli. Julie in Customer service was amazing and allowed me to change the booking very easily and I used it as a return back to Nice. Will definitely use again and recommend to friends. Thank you Blade Team.
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Flying in 5 minutes between New York City and JFK airport or Newark airport
At $195 it’s the same price as an Uber Black. Or you can buy an airport pass and fly unlimited flights for $95. And you get the best view and no stress due to traffic.
DO NOT BUY flight insurance!!
Don’t waste your money on the flight insurance. If they cancel your flight on you and claim all they can give is credit, open a dispute and you can get your money back that way. That’s what I did when blade canceled mine.
Flight insurance is a rip.
Flight insurance is a rip.
Breached their own T&Cs, withheld money
Avoid Blade at all costs, go with Uber Copter …or even walk!
My scheduled flights between JFK and Manhattan were cancelled due to a UN airspace restriction, Customer Services proceeded to try and do everything they could (against their own Terms of Service) to keep my money, eventually ignoring my emails.
If it wasn’t for Amex, Blade would still holding onto my cash.
Possibly the worst and most unprofessional experience from any kind of business, I’ve had the displeasure of experiencing.
My scheduled flights between JFK and Manhattan were cancelled due to a UN airspace restriction, Customer Services proceeded to try and do everything they could (against their own Terms of Service) to keep my money, eventually ignoring my emails.
If it wasn’t for Amex, Blade would still holding onto my cash.
Possibly the worst and most unprofessional experience from any kind of business, I’ve had the displeasure of experiencing.
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Revamp the app
The impact of a beautiful UI and frictionless UX mustn’t be understated. Blade’s needs some work if it truly intends to be the “Uber of air mobility”.
The amount of bugs this thing has is hilarious
After a few years, the UI of this thing is still stupidly pathetic
Please include the schedule of the flights accordingly
Please auto apply credits / return trips
It’s almost as if a toddler designed this.
Please include the schedule of the flights accordingly
Please auto apply credits / return trips
It’s almost as if a toddler designed this.
Awesome company; bad app.
Blade is awesome. One of the most important startups of our time. But the app is terrible. It feels like some sort of laggy website that’s barely even mobile-optimized. Definitely not native. The app should be a lot better.
horrible customer service
they canceled my flight early morning and told me to use my credits for another car concierge service 2 hours before they open… but they’re not open to even book it
