Bloom User Reviews

Customer Experience

Positive experience68.9% of reviews
Neutral11.1% of reviews
Negative experience20.0% of reviews

~ Based on 135 written reviews from the US App Store.

What users say

Is Bloom Safe?

Bloom: CBT Therapy & Journal appears safe based on user ratings. AppsHunter Safety Score for Bloom is 96/100.

This assessment is based on 11,126 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.0% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 11,126 App Store ratings for Bloom.

Is Bloom Legit?

Bloom: CBT Therapy & Journal is no longer available in the App Store. AppsHunter Legitimacy Score for Bloom is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

No longer provides subscription

This app was one I would use during challenging periods in my life. Now when I’m back to a challenging period, I opened my app to get a subscription to see a message that they’re winding down service and no longer provided subscription?? I am shattered and shocked that such a high quality and effective app would just discontinue. Please continue the app or at least allow one exception and allow me to make a subscription
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Looks like this app is done

Seems like you can’t subscribe any longer

Update needs fine tuning

The giant update to be powered by AI was interesting and added a few nice features, but beyond that, nothing has been added since. How do you jump into a new update then stop developing further?

I love Bloom and always will. The CBT is amazing and the approach gives such grounding advice. I like the programs, the journal sessions got me through breakups, and the check ins are well designed. But the new aesthetic is unpleasant with the random women figures stretching or meditating. And the UX is a little bit hard to navigate at times.

Just needs some sign of updates and life on the developers end….
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Unexpected Charge then No Response

I am writing to express my profound dissatisfaction with the customer service practices of the Bloom meditation app. Upon noticing an unexpected annual subscription charge due to my oversight in canceling the service, I promptly contacted Bloom to request a refund, citing the fact that I had not utilized the app for an extended period. Initially, I received a timely response from an individual named Shane, who assured me that he would investigate the matter. Regrettably, despite this initial assurance, no further communication was received from Shane. Over the subsequent month, I made five additional attempts to follow up via email, all of which were met with complete silence. This pattern of behavior suggests an intention to disregard my legitimate request, presumably in the hope that I would abandon my claim. Such conduct is wholly unacceptable and reflects poorly on the integrity of Bloom’s customer service operations. As a matter of principle, I am now compelled to pursue all available avenues to obtain a satisfactory resolution. I trust this public review will prompt Bloom to reconsider its approach to customer service and address my issue with the seriousness it deserves.
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Changed my life

Throughout my life I have had so many in person therapy sessions, and nothing has been as effective as Bloom. I know this won’t replace in person therapy for all, but It works perfectly for me as it raises deeply relevant and thought provoking questions that I have the power to process and answer in my own time; which can be absolutely whenever I need it! There have been many moments of both happy and sad tears, experiencing powerful breakthroughs that have truly changed my value of life, and I know myself deeper than I ever thought imagined. Thank you SO much Bloom team, as well as Mark. It feels funny to never have met but has the voice that’s empowered and guided me through so many tough times 💛
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Best App!!

This has to be the best app I have come accross. I’ve been using it consistently now for a few weeks and can feel the change in my wellbeing. I have a better view of myself, am more assertive, have a different way of dealing with things, and my insecurity and anxiety levels have decreased. I feel good, happy, content, and I haven’t felt this way in a long time. Thanks for this amazing app - and Mike is a perfect coach. I would recommend it to anyone who wants to improve their wellbeing. 🙏🏽
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One of a kind app!!!

This is an amazing one of a kind app! I am in love with the responses it generates based off your journal entries. It is very personalized and has very much helped me though a lot of tough times, especially when therapy (or my therapist) wasn’t available. I also was starting to make use of the sessions for negative thinking with the speakers and it was very gentle and offered good realistic tools to utilize. I also enjoyed how you could input in the middle of the videos haha.

However, as I was going to renew my subscription today.. I was presented with a message that the services are winding down and that they are no longer offering new subscriptions. I am deeply saddened to see this app go, as I truly have not experienced another quite so personalized and in depth as this one. I hope it can return and recover in the future, because it will be hard moving on from this. The creators did a detailed phenomenal job at the work invested in this app, and I’m saddened to see it go. I wish I could support more. Thank you for all the tough times you’ve gotten me through. :) highly recommended!
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Used to Recommend

I used to recommend this app to everyone, and I used it daily to manage my anxiety and panic disorder in some of my worst days. Like most things, it works if you let it and depending on your willingness to commit to practicing what you learn and tuning in regularly.

I don’t like that there are not frequent updates on topics - the same content I watched 2 years ago is still what’s offered). There’s an extremely limited extent to the “courses” - after a few months you’ve basically done everything there is to do here. I also truly cannot get past the new look that they went with. It is unsettling and actually confusing in terms of navigating to the content I would like to consume within the app.

If I had to base it on the cons alone, I’d only give it 2 stars - hence why I no longer use it myself - but I hope they continue to develop it to be more helpful and not just showy, because the content really is so helpful.
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Cancelation not received, charged for services never used

I had deleted and cancelled this app when it was going to move me to the pay service. After I got charged last month it took both myself and a company rep a long time to even find my account.
Now I still have a charge, for zero service.
Glad I could give one star as the customer service was prompt and polite.
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Hate the UI

why did you guys change the entire design? Bring back the old design please everything is so hard to see and the neo futuristic aesthetic is just unsettling

Update missed the mark

I used to love bloom but the new update is way too bright. I would use bloom before bed but now it’s bright white with no dark mode. I much preferred the old purple. They also changed all the images over to strange, creepy AI images. It was easier to navigate before but now it’s hard to find things. I also used to have my daily routine setup with 5 things I would check off each day. Now i can’t do that anymore. I miss the old version!! I use it about 10% of the time I used to since the update. Such a shame as good content.
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On and off

I used a trial for this a couple of years ago which helped navigate some difficult situations. I’ve been wanting to try it again for a while so so purchased a subscription for a month and for the last few days it’s been helping again 😊 the old content still appears to be available which is also a plus!

A couple of issues though!

This newer version means the courses now have day-by-day access and the remaining content is locked until the next day. For a paid subscription I think this is ridiculous! You can easily navigate back to old sessions if required-locking them makes little sense unless it was a free app.

Can be glitchy at times with the videos. The sound seems to work fine, not sure if it’s the app considering others have had similar issues!

I think this app is great if you need temporary CBT help, not sure about long-term help at this point. I would consider an annual subscription if needed!
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Review based on new update

I would have previously rated this app 5 stars. It has been an invaluable support tool for me. My yearly subscription is coming up for renewal but I’m unfortunately thinking of cancelling due to the new update. My daily habits have gone. Well they’re still there, but not the ones you select for yourself. You have to scroll through all of them now and there’s no real way of keeping track of which ones you are using. The AI thing has stopped working as well the last few days. It won’t generate my daily advice. So it’s kind of becoming a bit of useless app to be honest. Which is a real shame as I used to tell everyone about how good it was.
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Great, but lots of formatting issues on iPad

I am just conjecturing, but it seems like this app isn’t tested on iPads before release; at least on my iPad Air gen 3 there are plenty of instances where the formatting is off.
Not counting the videos which are in portrait mode and obviously I wouldn’t expect a re-recording in landscape - that’s no problem.
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Good, but just got worse :(

This is a good app, and is definitely helpful if you use it enough. I’m really not a fan of the changes to the UI in the latest update though. It’s so so bright to my eyes as someone who uses dark mode as much as possible. It makes me not want to use it because it’s so hard on my eyes. The app used to look great so o don’t know why that made this decision. I hope they add either a dark mode or a classic colour mode (unless there’s one already that I just missed.

I also find it’s a bit laggy since the update. Improved somewhat with a bit of time, but it’s not as nice to use anymore.
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I never post reviews, but this is incredible.

I’m the past I’ve gone to traditional therapy and it was helpful to a point, but not all the time and it felt like my therapist never really got to the heart of my problem. After college therapy wasn’t in my budget, but when I came across Bloom about a year ago I decided to give it a try. It was great, but I didn’t keep up with it consistently. About a month ago I picked it back up again, and with all the new improvements I’m blown away with how helpful, insightful, and poignant the content is. Their diagnostic tool helped put me on a content course to help target my anxiety and I’m blown away with how much improvement I’ve had in the past month, honestly it’s much better than my experience with traditional therapy. The accessibly and impact have changed me for the better, and it’s also a great tool for people who want help, but struggle with isolating tendencies (like me). It’s also great because I can do it wherever, even if it’s curled up in bed at 1AM after a rough day. It really takes down any obstacles to pursuing help.
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The best, most useful self-help app I’ve come across!

I am so grateful to have found this app because it has made a big difference in my healing journey. It is a great addition to my ongoing therapy. I especially appreciate the journal exercises. I have come to know and understand things about myself that I didn’t really think about. I love the variety of programs the app offers. And if my love for the app was not enough - recently, the addition of the ‘Today’s Advice’ feature has taken it to the next level for me! Being in the tech field, I truly appreciate how quickly the app has adapted to the latest technology and put it to use in such a beautiful and thoughtful way. I have great admiration for both the team responsible for developing this application and the company's mission and vision. I will be continuing to use this app and recommending it to many, many people. Thank you for creating this amazing app!!
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Charged me $71 for FREE 7-day trial

I’m sure the app’s great but unfortunately I’ve had to cancel, report and request a refund after they charged me $71 the very next day after subscribing to the trial period. Seems to be a recurring issue for them, according to the other reviews.

I love this app, and I owe a lot to it regarding how far I’ve come in my mental health journey.

So, I’ve only been using this app for a week, but I already see a huge difference regarding my mental health. My anxiety and intrusive thoughts were really acting up this past week because of stress. But, I took the the first step in my healing journey by getting this app. I can’t say enough good things about bloom. It helps me sort out my mind and thoughts by asking their introspective questions and their relaxing activities. It make healing and learning better reactions+behavior to my anxiety and intrusive thoughts. So, yeah I’m very thankful for bloom and I HIGHLY RECOMMEND this app for anyone starting/taking the first step in their mental health journey. It make a lot of it simple and not frustrating. Also, I recommend s to people who are just stressed and looking for a relaxing way to vent their worries.
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App is ok, support sucks

I bought the app in March. I haven’t been able to access my account from my iPhone at all, only from my iPad. I’ve written to support multiple times, apparently they can’t fix the issue because they’ve just stopped responding. I haven’t heard from them in over a month despite multiple follow ups.