Can’t recommend this enough
This service has saved us so many times. It’s my go-to before I even call our pediatrician because most problems can be solved at home without waiting for an appointment or loading sick kids and siblings into the car. They have diagnosed ear infections, stomach viruses, and skin infections for us, to name a few. The only thing they are cautious to diagnose is respiratory illnesses because they usually recommend chest X-rays to see what’s going on in there. Overall so, so grateful for blueberry.
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Super helpful and professional
Blueberry Pediatrics is just so effective and convenient. Every interaction with the doctors has been helpful and prompt. We’ve felt heard and understood and we’ve been able to get solutions even when out of town.
Cold
The Dr was wonderful, she acknowledged my concerns and gave me a diagnosis for my child. She was quick to respond.
Amazing Service - Exactly when you need it!
Blueberry Pediatrics has changed our lives! We are able to access knowledgeable doctors who engage, ask good questions, and listen. We get this service day or night. Thank you for this wonderful program and for the caring doctors!
Best app I’ve ever had.
It’s like having a doctor in your home. As a new-ish mom who has anxiety this has been a God send! Nobody ever wants to load up their children and haul them to the ER or doctor to wait in a waiting room for hours while they feel bad. The doctor’s respond quick and are so thorough and I never feel rushed! SO thankful for Blueberry pediatric! This app is truly the best thing ever invented.
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Kids are being mistreated
If you want your kids to be treated like laboratory rats this is the place to go to. I’ve sent the videos of my child ears and was told my baby has otitis and needs antibiotics. 3 days later we left on vacation and I forgot the antibiotics at home so I’ve started a new visit to get the prescription so we can finish the course of antibiotics, I’ve sent the exact same videos to the doctor and they told me that her ears are perfect and clear… the videos I’ve sent in both times were exact same!!!
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Amazing doctors!
I love this app. I have been using it for 3 years now and it has saved me trip to my pediatricians. I have sent images of their rash (irritation/hfm) and videos of my son coughing (for croup) and each experience has been amazing. The doctors are able to tell me what’s going on and give me a prescription or supportive care instructions or advise me to in to our PCP. It’s so awesome to have this service as a mom of 2 toddler boys. Thank you Blueberry!!
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Amazing service
No idea what kind of experience others have had but this is a LIFE SAVER for our family. Tons of avoided urgent care visits, amazing doctors, and simple to use. It seems like if you don’t do a visit it takes forever and also it’s annoying how hard it is to find messages for a specific kid or visit but still definitely great.
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AI driven inaccuracy
The impersonal, inattentiveness, and misdiagnosis of the 2 “visits” we’ve had are the reason we will not be continuing or recommending blueberry. It’s CLEAR AI is used and that the doctors do not actually look at anything. This is extremely dangerous.
Please look for 24hr triage lines to call before using this app.
#1. Ear pain, sleeplessness, head tilting. Redness in ear canal. Pictures and video included
- Said it’s a behavioral problem, and I should essentially let her cry it out.
-Went in person, she had an ear infection.
#2. Itchy Rash on both feet, no where else. Over a week. Pictures included.
-TWO “doctors”said HE had a scrape….
- SHE had athlete’s foot.
Please look for 24hr triage lines to call before using this app.
#1. Ear pain, sleeplessness, head tilting. Redness in ear canal. Pictures and video included
- Said it’s a behavioral problem, and I should essentially let her cry it out.
-Went in person, she had an ear infection.
#2. Itchy Rash on both feet, no where else. Over a week. Pictures included.
-TWO “doctors”said HE had a scrape….
- SHE had athlete’s foot.
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Lifeline for parents
Where to begin - I’ve been using Blueberry for 3 years since my son was born, and probably called and chatted with them about 18-20 times. Each and every experience we’ve had with their doctors has been great, they take the time to hear us out that our own pcp doesn’t. We’ve gotten prescriptions for some issues, but what sealed the deal for me was when my son was 18 months old. we were looking for support for breathing issues, and they told us to go in. I was annoyed because I was hoping to avoid an ER, but they were right: my son was admitted to the hospital for RSV. It’s very likely Blueberry saved his life. Another time, Blueberry caught a really nasty eye infection early and we were once again recommended to go to the hospital. The doctors there said that if we had waited there could have been irreversible damage.
My kid is going to have Blueberry for life!
My kid is going to have Blueberry for life!
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Didn’t get any help
The appointments I had through the app were either met with “she is okay” or “go see your pediatrician/ urgent care/ ER”. I was never prescribed anything, meanwhile my daughter had 3 ear infections, a sinus infection, and RSV all in her first year of life. I write this as I am sitting in the hospital waiting room while my 1 year-4 day old baby gets tubes put in her ears, with no help from blueberry unfortunately. I had high hopes when I was pregnant. Getting in and out of urgent care is 100 times easier than ER, so there’s that. Also urgent care is probably faster than blueberry because it takes hours to reply. Just go get your baby seen & Google your late night worries. If you do urgent care, make sure you call ahead & see if they take pediatric patients (especially infants)
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Scam
Payed spent time money got nothing.
User Beware
Do not use this service! Very disappointed and I feel scammed. They also threatened to close my account when I spoke up about my experience. They said I was threatening or had a behavior problem. Just for saying there Dr. messed up. Of course any parent would be upset. I never used vulgar language or made any threats. Unbelievable how they twist the situation. They didn’t even read the intake form notes throughly and said my children were only sick a few days rather than over a week. Also had symptoms incorrectly diagnosed. They seemed rushed to get to the next patient. I feel like this was a complete waste of money and time. I will be finding another tele health service where the doctors actually take time to read your intake forms throughly and not make mistakes when diagnosing and then try to cover it up. Not acceptable or ethical.
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Love this app
So easy and so affordable especially on the prescription part.
Mom of 4 🙋♀️
I text doctors each week from “is this an ear infection” to “what is this rash” and it’s been a life saver, time saver, and money saver. No questions are too small and their customer service team is 💪💪.
Excellent and prompt service — a must have for a new parent
Blueberry pediatrics is a very valuable service for parents with a newborn. The team is fast to respond at any time which gives us the reassurance we need and the ability to tackle situations in the moment. Highly recommend it in the newborn toolkit.
!!!BEWARE!!!
Worst service ever! They give the most basic useless information. They told me to take my son to the emergency room for a COLD and since I didn’t they called CHILD PROTECTIVE SERVICES ON US!! They were at our door the next morning and our son was 100% well!!
DISCLAIMER
Blueberry Pediatrics does not see your child in person, yet they can make serious decisions like filing reports with Child Protective Services based only on limited virtual interactions, often without access to prior in-person evaluations or medical records. Their Terms of Use include a binding arbitration clause and class action waiver, which severely limit your ability to hold them legally accountable if harm occurs. Unfortunately, others have reported similar issues.
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Disappointment
I have had Blueberry for almost 6 years. I once raved about the awesome kit and accessibility. They have never prescribed a single thing. I now wonder if they are even actual doctors. I have called in several times after long lingering respiratory issues and able to get meds for myself for same illness. They refuse. This is a scam there’s nothing being prescribed. Not even when the mother has the exact same illness with weeks of lingering cough. I’ll never recommend or use this again.
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Notification issues
There seems to be a problem with the notifications. On the app it will show that there’s a notification number but when you go on the app, you can’t see where the notification is. This is becoming a issue constantly anytime this happened. You have to scroll through and figure out exactly where this notification is. It doesn’t show it in the app. What you have to click on to read the notification for it to clear out please fix this.
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