Not able to save statements
Since I updated to ios27 I can’t save statements or share them when I click the share button at the top the page comes up blank
The absolute worst
I can comprehend how the portal never, ever works. App, web browser, anything… It’s a lottery, when you need it, it’s down. I needed the pin to be able to check in while traveling abroad (because of course the pin is needed…), and I got stranded waiting for the portal to work before I could. It happened at check in, it happens on cabs, and they keep switching the pin every so often. HORRIBLE.
Show more
Still doesn't work
App has been broken for months. Customer service has been instructed not to say what the issue is. Fix this please
App literally does not work
Do not use bofa
Can’t access the app
Tried to randomly open the app and and takes me to the web and gives me this message: “The Global Card Access App includes anti-tampering measures to protect your information. Your device cannot access the app because it appears to have been tampered with.”
I give them a call and they say that there is nothing they can do, because there may have been a change in my operating system. What?! Nothing has changed with my phone.
I give them a call and they say that there is nothing they can do, because there may have been a change in my operating system. What?! Nothing has changed with my phone.
Show more
Awful app
This is the worst banking app I’ve ever used. Sadly I have no choice and have to use because of work
Poor app; poor tech support
App is the most awkward to use I’ve ever experienced. I recently had a problem where it would only ever show the launch screen and then redirect to a web page saying my phone has been tampered with. Called two different numbers but neither had ever heard of that before (they are still looking into it). Not using VPN, MDM, jailbreak, beta. Using latest vanilla iOS version. Long story short I discovered it doesn’t launch with developer mode toggled on which is ridiculous. No other app including bank apps like Fidelity have that restriction. They should at least point out the issue but I guess that might go against their goal of being the worst app in the store.
Show more
So bad
Convince your company to change if they can
0 stars
I would give 0 stars but not an option. This app used to work but was near impossible to log into. Now it does not work at all, I just see a ream of t and cs for acceptance but overlaid with logo and no ability to click anywhere, it’s just frozen basically.
Worst experience ever
This app is terrible. Despite saving my username and password I must go through the process to create a new one every single time I need to use it. This is the worst, least intuitive, most clunky, piece of garbage app on my phone.
Horrible app
Just got my card and was required to use this app - which I cannot use. Followed prompts, thought I had created my account with password, but I can’t log in. So I tried resetting my password - I don’t get any email for it. Tried registering again, it says my card is already registered.
The worst app
The worst app i have ever used. It keeps asking me to update when i agree it sends me to the AppStore which shows no updates required. Stuck in this loop. Strange such a big bank doesn’t provide easy app user experience.
Terrible
Issues with the app do not allow you to login, no ability to progress once password has been entered
Receipts
Do we have the option to attach receipts to a transaction? My company reconciles my account every month
?
First time ever writing a review. Honestly dont understand why there was so many 2 star reviews, it genuinely tripped me out thinking I was downloading some kind of scam app instead of the correct one, but to my surprise this was the correct app. Its just a normal credit card app, nothing terrible or fantastic about it. Pretty sure all of the negative reviews are just from tech illiterate boomers who dont know how a verification code works. Anyways have a good day.
Show more
Worst banking app
Spent hours on the phone to get my access sorted. Still no resolution.
Terrible
How has an organisation the size of BoA got an app this awful, it must take some genuine effort to be this incompetent
Can’t log in
Worked. Now does not for last several months.
You would think it would work
Terrible. Painful my company moved away from am ex
Not working
Whenever I open it it says it needs an update to continue and takes me to the App Store then never has an available update and I am just going around in circles I have tried reinstalling and restarting phone and nothing seems to help useless app
