BOI Mobile User Reviews

Top reviews

Worst banking app

This app is so outdated. Broken and with absolutely zero focus on customer experience. Such unfunctional, buggy and crap apps should not be allowed on App Store.

Please explain me what is the use of this app

Can’t even login to my account. The worst app I have ever had. Thinking of moving money to some other banks since this of no help. Not practical to go to the bank every time you need to transfer some money.

Not even opening

Worst app don’t even open in my iphone and i have android also there it says update your phone to android 10 this is small app why not work in android 5.0

Not getting opened

Keeps crashing every time i try to open

Not working app crashed

Not working app crashed

Worst Banking App Ever

It cannot be used by NRI customers. Does not register the SMS number ever how much you try. No one to accept complaints either over the call. Please fix this issue asap.

Not usable when traveling abroad!!!!

Does BOI really think Indians live in trees and eat nuts only?

Unable to open the App

Waste of time & effort.
The above complaint is so true.
With the computer they still write & write till you are saturated & exhausted

Worst App ever!!!!!

This is good for nothing. Worst banking experience ever.

Very basic useless app

Looks like a jr programmer developed this app and also who did not get paid while he was developing app

Need support for NRI customers

Please extend support for NRI customers. I have been BOI customer since last 20 years only becaof reliability. My local branch is always overwhelmed but the staff is doing its best and My manager at Jaysingpur Branch is amazing however BOI struggles to provide seamlessly independent access to NRI customers.
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SIM verification fails

Worst banking app ! If you are a NRI customer then forget about using this app. You will not be able to register it no matter how many times you try. Believe me, there is literally no one in the entire bank who will listen to your complaint. So live with your frustration.

Very Bad Parents

App does not work in US. We need info on our bank position so much more than India need. Branches do not bother to rely to emails - we have to talk to branches only by losing night sleep.. The Bank That Does Not Care

Are u listening?

Unable to use the app from US. My dad introduced me to BOI and I have been ur customer for over 25 yrs, ever since I emigrated haven’t been able to use your digital tools.

Pls do something about it. Happy to help & provide advice, if u reach out

Can’t even register...

...get “Invalid request. Please retry.” alert without further guidance and who to contact to resolve. Buckle up Bank of India! Apps of your competitors are way advanced.

Sad to see the bank that my parent gave his entire career for is in this shape today!

Doesn’t connect

Tried to open app from outside India. It does not connect.

Long ways to go BOI

Why is it so difficult to create a simple mobile banking app in today’s age BOI? I cannot log in to the app from US. It doesn’t verify my number even though I linked it to the account with great pain. Please think of your global customers, invest in digital tech.

It is not useful NRI customers

X

App does not work for NRO account

I live in USA, the app will not register my cell number even though I get texts from BOI to the same cell in USA

Not Useful for NRI customers

This app is not useful for NRI customers. I am struggling with a star token app and this one doesnt allow to login without sim verification, which is not available for NRIs.