Worst service & more glitches and no improvements since app.
Response from developer
Dear Customer We sincerely regret that we did not meet your expectations. Your feedback is invaluable to us, and we would appreciate the opportunity to address any specific concerns you may have. Kindly share your thoughts with us at contact@ippbonline.in, and we will strive to enhance our services to better serve you in the future.
Worst handling of Previously used MPIN
Everytime I wanted to use it ai need to reset the MPIN. Also while resetting you allow everything to be entered and if the mpin is previously set you wipe out all the details what customer has already filled and ask him to do it again ??? Very bad customer experience. As a Digital application it should make customer life easy.
If you can make some changes for good experience will change this rating to 5 star😄
Response from developer
Dear Customer, We’re sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us, and we are continuously working to resolve issues and improve our services. Please let us know more about your concerns at [contact@ippbonline.in], and we’ll be happy to assist you.
Location services Enabled but App still not working
Because of this continuous prompt, I’m unable to proceed or access the application at all. I have tried rechecking settings and reopening the app, but the issue persists.
This looks like a technical bug in the app’s location permission handling on iOS. Please fix this issue as soon as possible so users can access the app without unnecessary blocks.
Response from developer
Dear Customer, We’re sorry for the inconvenience. Please share more details about the issue at contact@ippbonline.in so that our team can assist you promptly. – Team India Post Payments Bank
Unable to register in ios. After entering customer id, Acc number and dob. Register button invisible
Response from developer
Dear Customer, We’re sorry for the inconvenience. Please share a screenshot of the error message along with details of your issue at contact@ippbonline.in, and our team will be happy to assist you. – Team India Post Payments Bank
Good initiative but hopeless services as usual from Government
Hence, i request to the application developer to look into this issue, otherwise Digital India movement is fail just because we are unable to understand the latest technology and to address the troubleshoot. I hope this issue will be taken care on priority. Thank you.
Response from developer
Dear Customer, We sincerely regret the inconvenience caused. Please share your concern along with a screenshot of the error message at contact@ippbonline.in, and our team will assist you at the earliest. – Team India Post Payments Bank
