BOLT User Reviews
Customer Experience
~ Based on 70 written reviews from the US App Store.
What users say
Summarized from real user reviews of BOLT. Based on 4.7K reviews and a 4.6/5 average, it highlights the 4 positives and 7 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Fast ride
- 👍Fun experience
- 👍Enjoyable
- 👍Great customer service
Negative things
- 🐛Scooters not working
- 🐛Unreliable
- 🐛Frequent issues
- 💰Overcharging
- 🔋Battery issues
- 🚫Poor customer service
- 🚫Lack of response
Is BOLT Safe?
BOLT - Bolt There Now appears safe based on user ratings. AppsHunter Safety Score for BOLT is 92/100.
This assessment is based on 4,718 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 4,716 App Store ratings for BOLT.
Is BOLT Legit?
BOLT - Bolt There Now appears to be a legitimate app. AppsHunter Legitimacy Score for BOLT is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
4 months since the first review saying that the app doesn’t send through a verification code to be able to use the app, and it still hasn’t been sorted. The app is absolutely useless when you can’t even use the scooters 😂… Sort it out!!
Customer service is nonexistent. Been trying to change my email for weeks, maybe a month, and there’s no way to get them to respond.
Wouldn’t send me code to activate worthless
This App can’t send me a text to verify my phone…. Then the chat is totally blank. What am I to think…. Totally useless…. A non starter! Then I had to give it 1 star to get my opinion out there grrrr….
I have one of the.bike stations by my house and won’t read any of their equipment. Extremely annoying
Did bolt really leave Portland unannounced? What about the money I spent and my balance? Did they also take this with them? The chat no longer works. I can’t find any type of info re: bolt leaving Portland, contact info, etc. Hey bolt! Please return my money. Thank you!
Didn’t work, no good
The scooter stopped unexpectedly 3 times during the ride, then made me stop and pay twice even though I already had money on my account, and even charged extra than said on the scooter. Terrible service, my friend used bird and had none of these problems. Also app UI was freezing and stopping a lot.
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Scooters don’t even work half the time in my area waste of time and money
This second time I try to use scooter bold and is no working
Garbage scooters
Too slow
Nice ride but it adds up quick :). Fun
Double the price of Lyft
Much better than walking
The best of all scooters in the city
Got overcharged for $50 for parking in correct zones. Wouldn’t recommend using them.
This is absolutely the worst scooter that has ever been made. I don’t think the people who created this scooter understand center of gravity. My friend fell off and I almost fell off even though I’m an experienced scooter rider
Faster
Worst scooter
