BOLT User Reviews

Customer Experience

Positive experience22.9% of reviews
Neutral7.1% of reviews
Negative experience70.0% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is BOLT Safe?

BOLT - Bolt There Now appears safe based on user ratings. AppsHunter Safety Score for BOLT is 92/100.

This assessment is based on 4,718 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 4,716 App Store ratings for BOLT.

Is BOLT Legit?

BOLT - Bolt There Now appears to be a legitimate app. AppsHunter Legitimacy Score for BOLT is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

4 months later….

4 months since the first review saying that the app doesn’t send through a verification code to be able to use the app, and it still hasn’t been sorted. The app is absolutely useless when you can’t even use the scooters 😂… Sort it out!!

They don’t have customer service

Customer service is nonexistent. Been trying to change my email for weeks, maybe a month, and there’s no way to get them to respond.

Useless

Wouldn’t send me code to activate worthless

Non Starter

This App can’t send me a text to verify my phone…. Then the chat is totally blank. What am I to think…. Totally useless…. A non starter! Then I had to give it 1 star to get my opinion out there grrrr….

Doesn’t read their equipment

I have one of the.bike stations by my house and won’t read any of their equipment. Extremely annoying

Bolt split with our money!

Did bolt really leave Portland unannounced? What about the money I spent and my balance? Did they also take this with them? The chat no longer works. I can’t find any type of info re: bolt leaving Portland, contact info, etc. Hey bolt! Please return my money. Thank you!

Stopped working

Didn’t work, no good

WAY worse than Bird

The scooter stopped unexpectedly 3 times during the ride, then made me stop and pay twice even though I already had money on my account, and even charged extra than said on the scooter. Terrible service, my friend used bird and had none of these problems. Also app UI was freezing and stopping a lot.
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Trash service

Scooters don’t even work half the time in my area waste of time and money

Broken or something

This second time I try to use scooter bold and is no working

Garbage scooters

Garbage scooters

Too slow

Too slow

Fun ride just watch out for people and cars

Nice ride but it adds up quick :). Fun

Costly

Double the price of Lyft

Bolt

Much better than walking

Best

The best of all scooters in the city

Overcharged

Got overcharged for $50 for parking in correct zones. Wouldn’t recommend using them.

Worst scooter ever made

This is absolutely the worst scooter that has ever been made. I don’t think the people who created this scooter understand center of gravity. My friend fell off and I almost fell off even though I’m an experienced scooter rider

Go faster

Faster

H

Worst scooter