F him and this app
F Neil at FGCU
Nice!
Very nice app, and works well with everything and is super user friendly. My only gripe is that I wish it wouldn’t force you to top up your money before you go for a ride. I have over 5 bucks on my account which translates to about 12 minutes of ride time, but I can’t go without putting 10 more dollars on my account, which I will never use fully since I don’t ride often enough. That brings me to the second thing, I wish we could put in a custom amount of money, and not the preset 10, 20, or 40 dollar options. If they made it so when you run out of money the scooter just stops, that would be better than having to have 20 dollars on your account to go for a 5 minute rip and spend only a quarter of that money.
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Major issues
This was one of the WORST experiences I’ve ever had with an app like this! I spent at least 30 mins trying to park my scooter— I tried parking in multiple zones— and the app wouldn’t let me drop it off. I tried contacting support and could not get access to immediate help. I was charged over $50 for what should have been a 5 minute simple ride because of this app glitch. Will NOT be using again.
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App is a scam
When you buy a 24hour pass and get off it you can’t ride them anymore
Scam!!!
App debits your credit card, but doesn’t add funds in the app so you can ride. Support is non-existent, and the provided phone number gives some cryptic message about development codes and then disconnects. Keep your money.
