Bolt.Earth User Reviews

Customer Experience

Positive experience80.7% of reviews
Neutral1.8% of reviews
Negative experience17.5% of reviews

~ Based on 57 written reviews from the US App Store.

Is Bolt.Earth Safe?

Not enough ratings yet to assess Bolt.Earth.

Is Bolt.Earth Legit?

Bolt.Earth - EV Charging App appears to be a legitimate app. AppsHunter Legitimacy Score for Bolt.Earth is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Charging issues

The charging estimations are all wrong. No matter what duration you set, the charging stops midway. Never had this issue with any other charging company. They claim that the charger delivered the amount that was estimated. But I do t care about that. I care about how long I ant to charge because I know my vehicle will reach a set percentage by that time. These people estimate it all wrong for the vehicle type and stop the charger once the estimate is reached. Support staff is also dumb to the core, they just cut copy paste boiler plate stuff and don’t understand a word of what I’m truly to explain. They need to either improve their estimate by vechiclr type or let me charge however long i wish to charge or if my vehicle reaches 100%.
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Response from developer

We sincerely apologize for the experience you've had and appreciate you taking the time to share your feedback. We understand your concern regarding charging duration and how important it is to predict the vehicle's charging level accurately. Currently, our charging sessions operate based on an Energy Cut-off feature, where the estimated energy is calculated using the selected vehicle and charging duration. Once the estimated energy is delivered, the session ends automatically. We understand that this may not always align with real-world charging expectations, and your feedback on improving the estimation logic has been noted and shared with the relevant team. We’re also sorry that your support experience did not meet expectations. We take this feedback seriously and will continue working to improve both our product experience and customer support.

Stable and Convenient but Watch out Phone Battery Usage

The app is now much stable and it’s pretty easy to use but I am wondering why it burns my phone battery so bad. The app remained on even after the charge was completed - for what? The app don’t need to run for all time even if it’s you have put on your vehicle charging. Please do something about this.
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Make it faster

Please update the server of the machine
Sometime it’s not working fast or properly
M the owner of 2 BoltEarth machines
So the customer go without charging
Please update it soon n make it smooth for people

Always Disconnecting

Since almost 2 months I am facing this issue where When I hot start charged, the app starts to search the charger again, it keeps on happening everytime, not sure if its an app issue or charger one, but impacting many in our premises

Response from developer

We’re truly sorry to hear about the difficulties you’ve been experiencing over the past two months. We understand how frustrating it must be when the app keeps searching for the charger and disrupts your sessions.To assist you better and investigate this thoroughly, we kindly request you to reach out to our dedicated support team at support@bolt.earth or call us at +91-84477-46385. Our team is available 24/7 and will work closely with you to identify whether this is an app-related or charger-specific issue and provide a resolution at the earliest.

All in one app for EV

Amazing app. I can find public chargers easily and have access to all the data related to the charging status of my EV.

Clean bug free app

The app is easy to use and bug free. Haven’t had issue with recharging, initiating a charge or ending a session. The availability is also real time.

One improvement I would like to see is to be able to book the charger for units of power instead of time or percentage if it the charger can communicate with the car. This will make it 5 star
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Response from developer

Thank you so much for your kind words and valuable feedback! We're glad to hear you're having a smooth experience with the app and our charging network. Your suggestion about enabling unit-based charging (kWh) instead of time or percentage is insightful, and we agree—it could make charging even more intuitive and accurate.We’ve noted this and will explore its feasibility with our tech team. Your feedback helps us get closer to that 5-star experience! 🌟⚡

Lacking basic features

Pathetic service! Most chargers are non-functional, yet money gets debited via UPI with no charging and nothing reflected in the wallet. To top it off, charger details mysteriously disappear from the app. Users are forced to prove their own transactions with screenshots—what kind of terrible system is this? The backend and tech team seem clueless, unable to even maintain a functional app. Absolute nightmare! 🚨 Avoid at all costs. 🚨
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Response from developer

We truly understand how frustrating this experience must have been for you, and we sincerely apologize for the inconvenience caused. This is absolutely not the seamless and reliable service we strive to provide. We value your trust and would like to make things right. Please reach out to our support team at +91 8447746385 or write to us on support@bolt.earth, and we will do our best to resolve this at the earliest. Your feedback helps us improve, and we truly appreciate it.

Charging doesn’t work!

What’s the point of lucrative UI when the BASIC functionality of charging doesn’t work even when vehicle is connected and amount is already paid. Fix your chargers first. Your service is not reliable at all.

Best EV charger

I had a very great experience using bolt chargers. Was easy to access and use the product. I would recommend all EV users to use Bolt Earth

power fluctuations pausing charging

In my society, power fluctuations are common, but we have power backups. However, when the power goes out, EV charging pauses and doesn't resume automatically when power returns. To restart it, I need to manually reconnect through the app via Bluetooth. Please fix this issue.

Great support

Thanks for the support I was facing some issues with the charger and support team resolved it in few minutes. Great job team.

User friendly

Very easy to use and understand

Best app for charging

Best charging app compare to other apps, it let us find out nearest charging station. The good part is it lets you track and monitor energy consumption and charging status. I definitely recommend this app.

Very supportive team

There are numerous issues, such as incorrect timing displays and charging overcharges, with no pro-rata option available.

Troubleshooting was done by the team

The network quality is bad in Bhopal region, specifically near the Bairagarh, Railway Station needs improvement. I reached out to the team and they guided me on troubleshooting it.

My problem is resolved, i just need dark mode.

The new update has solved my problem. I had with app lag, just request to please give dark mode.

Response from developer

Hi Ojasva, your charging experience is our priority and we're happy to know that your query has been resolved. Your suggestions have been duly noted. Thank you for rating us.

Reliable

I can always count on them. Their charging points are great for a quick top-up while traveling! They provide the best service.

Response from developer

Hi Sapna, your review just charged us to the fullest. Thank you for the 5 stars.

Reliable

EV ran out of charge, but their app & charger location saved the day. Price was high, but a functional charger made it worth it.

Best experience during our trip

While travelling from Bangalore to Mysore, I stopped at Shivalli Restaurant for a charge. The fast and hassle-free charging experience was commendable.

Highly recommend this app

Utilizing their public charging points for my Bajaj Chetak. My experience has been smooth and hassle-free!