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BonAppi

BonAppi

by Malmaison & Hotel du Vin

34 ratings
82 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • June 12, 2020
  • March 27, 2026

Features

Developer

Malmaison & Hotel du Vin
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BonAppi screenshot #1 for iPhone
BonAppi screenshot #2 for iPhone
BonAppi screenshot #3 for iPhone
📌Ready
Reviews summary↘︎
⭐82
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 6 months
Updates frequency↘︎
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About

Order food and drinks directly from your seat and pay via your phone. Enjoy convenient table delivery or use the Click & Collect option for takeaway. Access exclusive offers and plan your next visit with room availability checks and table reservations.

✓Order food and drinks from your seat
✓Pay directly from your phone
✓Table delivery service
✓Click & Collect for takeaway
✓Access exclusive offers
✓Check room availability
✓Reserve tables
Show original description

What users say

Summarized from real user reviews of BonAppi. Based on 34 reviews and a 2.5/5 average, it highlights the 4 positives and 35 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Ordering process is good (mfishy0307)
  • 👍Search facility is good (mfishy0307)
  • 🚀Easy to download and use (Jba6)
  • 🚀Very efficient (1.rick.1)

Negative things

  • 🚫No Apple Pay
  • 🚫Requires account creation
  • 🐌Slow and cumbersome process
  • 😩Time-consuming
  • ❌Poor user experience
  • 👎Forces card details
  • ❓Unnecessary data collection
  • 🐛AutoFill not recognized
  • ⏳Long wait times for orders
  • ❌No guest checkout
  • 🐛Password reset issues
  • ❌App won't load
  • 🚶‍♂️Prefer ordering at the bar
  • 👎Impersonal experience
  • ❌Not integrated with Apple account
  • 🐛Payment processing issues
  • 🐌Clunky and clumsy to use
  • 👎Limited functionality
  • ❌Forces app usage
  • ❓Why is an app needed?
  • 🐛Sign-in process is painful
  • ❌Archaic system
  • 🐛App design is bad
  • ❌Ordering is a nightmare
  • ❓Need to register?
  • 🐛Password field limitations
  • 👎Ordering through an app is dumb
  • 🐌Slow service
  • 🐛App needs upgrade
  • 👎Expensive pint shandy
  • 😔Ruined experience
  • 😠Staff are slaves to technology
  • 👎Service charge for self-service
  • 😠Offensive system
  • 👎Outside space is cheap and nasty
See all reviews

What's New in BonAppi

1.7.0

March 27, 2026

- Bug fixes & Improvements.

User reviews

Most RecentHighest RatedLowest Rated

Terrible UX

I want to order something quick, not spend 10min making an account and registering my card. Integrate with normal 3rd party apps
Luigi bakkerLuigi bakker

What a dreadful app

Just order at the bar, this is as user friendly as a cornered rat
sporty-simonsporty-simon

Let me do it on the internet with Apple Pay

Behind the times
Barnab399Barnab399

Doesn’t have Apple Pay

What’s the point of a phone order app that requires faffing about with payment cards
JimdennisonJimdennison

Not very friendly app

No Apple SSO or ApplePay. Fields for cards aren’t getting recognised for AutoFill.

There’s room for improvements
LaloujohnLaloujohn
See 77 more reviews

User experience

🐞

Reported Bugs

6 issues

Fields for cards aren’t getting recognised for AutoFill

Bug

App won’t load

Bug

Unable to reset password, link doesn’t work

Bug

Payment processing issues

Bug

Password reset response time is very poor

Bug

Completion took 19 mins, then payment screen was incorrect

Bug
✨

Requested Features

23 requests

Accept Apple Pay

Feature

Accept PayPal

Feature

Allow guest checkout

Feature

Improve AutoFill recognition

Feature

Integrate with Apple account

Feature

Faster sign-up process

Feature

Allow ordering at the bar

Feature

Simplify account creation

Feature

Improve password reset functionality

Feature

Add dark mode option

Feature

Improve app loading speed

Feature

Reduce data collection

Feature

Faster order processing

Feature

Improve payment options

Feature

Enable ordering at the bar

Feature

Make sign-in process easier

Feature

Allow ordering without an account

Feature

Improve app design

Feature

Streamline ordering process

Feature

Offer table service

Feature

Allow ordering via website with Apple Pay

Feature

Improve password reset response time

Feature

Upgrade the app

Feature

FAQ

What can I do with this app?

This app allows you to order food and drinks directly from your seat and pay using your phone. It also offers a Click & Collect facility for takeaway orders, access to exclusive offers, room availability checks, and table reservations.

How do I pay for my order?

You can pay for your food and drinks directly from your phone within the app. The app is compatible with payment methods like Apple Pay and Google Pay for a seamless transaction experience.

Can I order food for takeaway?

Yes, some venues offer a Click & Collect facility through the app, allowing you to order from their takeaway menu and pick it up at your convenience.

Is this app free to use?

The app itself is free to download and use. However, it does display advertisements, which is how the service is supported.

What kind of venues is this app for?

This app is designed for use at venues that offer table service for food and drinks, as well as potentially for booking rooms and reserving tables in their bistros and brasseries.