BonAppi vs GAIL's Bakery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BonAppi
Order food and drinks directly from your seat and pay via your phone. Enjoy convenient table delivery or use the Click & Collect option for takeaway. Access exclusive offers and plan your next visit with room availability checks and table reservations.
- Order food and drinks from your seat
- Pay directly from your phone
- Table delivery service
- Click & Collect for takeaway
- Access exclusive offers
- Check room availability
- Reserve tables
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Sit back, relax and let the drinks flow. With BonApp you can order from the comfort of your seat and pay directly from your phone. Have your drinks and food delivered straight to your table. Some sites will also be offering a Click & Collect facility, for our new takeaway menu. Now that’s what we call service. Order food & drink in the app and pay from the comfort of your seat (Apple/Google Pay compatible) Get access to exclusive offers for app customers Check room availability and plan your next stay Reserve a table in our Bistros and Brasseries Listen to our Spotify channel Be the first to know about upcoming events
GAIL's Bakery
Earn digital stamps with every purchase at participating bakeries. Collect stamps to redeem free bread, coffee, or barista-made drinks. Order ahead to skip the queue and browse the online shop.
- Digital stamp collection
- Earn free bread or drinks
- Order ahead for pickup
- Browse and shop online
- QR code scanning
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Introducing the GAIL's Loyalty App; perfect if you’re a regular of our bakeries. • Scan the app's QR code with every shop to receive a digital stamp. • If you spend more than £20, we'll give you an extra stamp. • Collect 9 stamps and enjoy a handcrafted loaf of bread, coffee or any barista-made drink on us. It's our little way of saying thank you. If you already know what you fancy, you can order ahead to skip the queue and have your favourites ready and waiting. The app also makes it easier to browse and shop online with GAIL’s.
Screenshots
Verdict
The clearest difference is rating: GAIL's Bakery at 4.3 against BonAppi's 2.5. GAIL's Bakery also leads on update cadence (monthly vs every 6 months) and review sentiment (26% vs 5%). BonAppi's advantage is ads (none vs shown) and monetization model (ad-supported vs free with in-app purchases). On price, ratings volume and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GAIL's Bakery holds the better App Store score, 4.3 against 2.5. Both are backed by a comparable volume of ratings — 34 and 50 respectively. Written reviews point the same way: 5% of BonAppi's written reviews are positive against 26% of GAIL's Bakery's.
BonAppi ships an update every 6 months, GAIL's Bakery monthly. The most recent releases landed on September 26, 2026 and September 24, 2026 respectively.
| Parameter | BonAppi | GAIL's Bakery |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (34 ratings) | 4.3 (50 ratings) — better |
| Positive reviews | 4.9% of reviews | 26.1% of reviews — better |
| Number of ratings | 34 | 50 — better |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Free with in-app purchases |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 34 MB | 50 MB |
| Age rating | 17+ | 17+ |
| Developer | Malmaison & Hotel du Vin | Gail's |
Customer experience
BonAppi
GAIL's Bakery
User reviews
BonAppi
From 34 App Store ratingsWhat we love
- 👍 Ordering process is good (mfishy0307)
- 👍 Search facility is good (mfishy0307)
- 🚀 Easy to download and use (Jba6)
- 🚀 Very efficient (1.rick.1)
Room to improve
- 🚫 No Apple Pay
- 🚫 Requires account creation
- 🐌 Slow and cumbersome process
- 😩 Time-consuming
- ❌ Poor user experience
GAIL's Bakery
From 50 App Store ratingsWhat we love
- 👍 Easy to set up and clear design
- 👍 User-friendly app
- 👍 Delicious pastries
- 👍 Excellent app
- 👍 Worth getting
Room to improve
- 🤬 Annoying marketing emails
- 🐛 Stamps not always added
- 🐛 Tills not working
- 🐛 App unable to download
- 🐛 Stamps frequently not added
Bugs and requests
BonAppi
Reported bugs
6 issues- Fields for cards aren’t getting recognised for AutoFill
- App won’t load
- Unable to reset password, link doesn’t work
- Payment processing issues
- Password reset response time is very poor
Show 1 moreShow fewer
- Completion took 19 mins, then payment screen was incorrect
Requested features
23 requests- Accept Apple Pay
- Accept PayPal
- Allow guest checkout
- Improve AutoFill recognition
- Integrate with Apple account
Show 18 moreShow fewer
- Faster sign-up process
- Allow ordering at the bar
- Simplify account creation
- Improve password reset functionality
- Add dark mode option
- Improve app loading speed
- Reduce data collection
- Faster order processing
- Improve payment options
- Enable ordering at the bar
- Make sign-in process easier
- Allow ordering without an account
- Improve app design
- Streamline ordering process
- Offer table service
- Allow ordering via website with Apple Pay
- Improve password reset response time
- Upgrade the app
GAIL's Bakery
Reported bugs
8 issues- Tills aren't working
- The app is unable to download
- Stamps not Added
- Click and Collect not working
- Rewards disappear
Show 3 moreShow fewer
- Verification failure
- App not usable with no internet connection
- Stamps don't record
Requested features
3 requests- Add loyalty QR Code to Apple Wallet
- Option for honey or syrup
- Order history on the app
In-app purchases
BonAppi
No in-app purchases
GAIL's Bakery
No in-app purchases
