Bonchon Chicken USA

Bonchon Chicken USA

by BlueCart Inc.

88 ratings
38 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
March 28, 2023
Updated
October 30, 2023
Bonchon Chicken USA screenshot #1 for iPhone
Bonchon Chicken USA screenshot #2 for iPhone
Bonchon Chicken USA screenshot #3 for iPhone
Bonchon Chicken USA screenshot #4 for iPhone
iphone
ipad
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About

Easily order signature Korean fried chicken and other Korean favorites for takeout or delivery. Enjoy the convenience of having your favorite meals just a few taps away.

βœ“Order Korean fried chicken
βœ“Order Korean favorites
βœ“Takeout options
βœ“Delivery options
βœ“Mobile ordering
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What users say about Bonchon Chicken USA

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What's New in Bonchon Chicken USA

1.0.1

October 30, 2023

We've added links to our privacy policy and other pertinent locations.

User reviews

Terrible app

There’s no way to edit your credit card info if you make a mistake during the order and you have to re-enter everything which is a PITA.

Also there’s no way to track your order once added so you don’t know the status.

Gift cards

If you have a gift card for bonchon it is not possible to purchase anything online due to horrible management and because this company lacks respect to the customers. If they did have respect they would have a site that actually works and realize there app has one star.
And may have a few problems.
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Not well laid out, No Apple Pay

App requires way too much scrolling to be used. Should be more tap to select than there is. Also, I will not save my credit card information in an app like this. Please add Apple Pay support ASAP else I may not risk ordering through it often.

Impossible to cancel order

I needed to cancel an order in this app and there was no way to do it. I made an advance order, so there is plenty of time to cancel. I can see the order in the app, but no way to cancel it. I also called the restaurant and they couldn’t see the order yet, so the way couldn’t cancel it either. Frustrating experience for me and annoying for the restaurant as well.
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Garbage

The app basically is the same as if you are ordering via the browser on the phone. It is like a screen scrape! What is the use of the app? Can not even order from my computer as their certificate does not match their site name and throwing a 404. Oh can not even call in a phone order. I guess soon going to be only walk in. Oh. If I did not like Bonchon
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Developer apps

User experience

🐞

Reported Bugs

22 issues

Cannot edit credit card info during order

Bug

No way to track order status

Bug

Gift cards not accepted for online purchase

Bug

Impossible to cancel orders

Bug

App functions like a screen scrape of the browser

Bug

Does not support Apple Pay

Bug

Requires excessive scrolling, not tap-to-select

Bug

Old account information not transferred

Bug

New app is worse than the previous version

Bug

Cannot find nearby restaurant locations

Bug

Payment processing errors, checkout grayed out

Bug

App defaults to incorrect locations (e.g., Dallas, Texas)

Bug

No order confirmation emails received

Bug

App is slow, buggy, and freezes

Bug

Orders do not process or duplicate

Bug

UI is unintuitive, unresponsive, and difficult to navigate

Bug

Checkout button requires multiple clicks

Bug

Pickup times change erratically

Bug

Existing accounts are wiped out

Bug

App hangs and does not advance from menus

Bug

High lag and poor user interface

Bug

Unable to checkout

Bug
✨

Requested Features

11 requests

Add Apple Pay support

Feature

Allow editing credit card info

Feature

Implement order tracking

Feature

Enable gift card purchases online

Feature

Allow order cancellation

Feature

Improve UI for less scrolling

Feature

Transfer old account information

Feature

Integrate with password managers like 1Password

Feature

Fix location detection issues

Feature

Improve app stability and performance

Feature

Allow users to view order details after placing

Feature

FAQ

What can I order through the app?

You can order the signature crunchy Korean fried chicken and a variety of other Korean favorites. The app brings your preferred meals directly to your fingertips for easy ordering.

Can I get my order delivered?

Yes, the app allows you to order your food for delivery. You can also choose to pick up your order via takeout.

Is there a cost to use the app?

The app itself is free to download and use. You will only pay for the food items you order.

What are the main benefits of using this app?

The app provides a convenient way to order your favorite Korean fried chicken and other Korean dishes. You can easily access takeout and delivery options directly from your mobile device.