App stalls on checkout and submits order without confirmation
I tried to place an order and the app hung for 30+ seconds, so I quit and tried again, only for the same thing to happen. I gave up and planned to order in-person, but, instead, they had received both orders and charged for both. The store says I now need to call corporate to get a refund, so I’m in a weird catch-22 of either leaving 1 order behind and hoping corporate will take my word for it and refund me, or taking both orders and risking corporate telling me I got what I paid for, even though this is not what I wanted.
Just so not worth using the app for points or convenience or anything else if this kind of headache can happen.
Just so not worth using the app for points or convenience or anything else if this kind of headache can happen.
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TToby_toby_toby
Cannot even login
This is my third time downloading this app to give me another attempt but same issue with authentication. I keep getting error message when attempting to login. I even created new email to sign up. Same issue with either phone number and email.
PPanda_SR_
Needs Apple Pay
I don’t want to save my credit card in your app. It is 2026, we now have Apple Pay.
TMThe Martian Manhunter
Poorly designed reward system
It used to be that buying drinks would lead to getting free drinks, but now a large drink costs less than the threshold needed to earn points for a free drink. I like the drinks here, but have a lot of options near me that have rewards programs that actually reward the customer.
RRaspberrySpaceJam
Payment issues
I got an updated credit card with the same number but different expiration date. It doesn’t allow me to delete the old one or add the new one because the number is the same. Also, please allow Apple or Android pay instead of your archaic payment system.
CChitownKMan
