Ok but !!
The first driver who took me to home after dropped off my car for repairs, was brilliant. He was very friendly and welcoming. And felt safe with him driving.
Though the second driver was not as customer focused and had a heavy right foot, he made me feel unsafe, and I had to hold on at times. His Skoda had an amber engine management light on, and he didn’t seem to be bothered about it. Even though I could hear the car wining as he drove.
I believe that all vehicles should be fully serviced and in complete roadworthiness, which clearly this one was not.
Though the second driver was not as customer focused and had a heavy right foot, he made me feel unsafe, and I had to hold on at times. His Skoda had an amber engine management light on, and he didn’t seem to be bothered about it. Even though I could hear the car wining as he drove.
I believe that all vehicles should be fully serviced and in complete roadworthiness, which clearly this one was not.
Show more
Good app just stop allowing the drivers to reject you when they’ve said their coming to pick you up
Good app but drivers should not be allowed to drop you or reject picking you up and choosing to pickup different customers while you’re waiting for a ride. The amount of times I’ve been waiting for a car and it goes found you a car your driver will be 6 mins away and when it goes driver rejected and it goes back to finding you a car. And this can be repeated over and over again and again twice now I’ve walked home in the rain cause it was quicker than waiting for another driver. And they should not be allowed to reserve customers when they’re still on the last job and half an hour away.
Show more
Bad
There the most slowest taxi service I’ve ever had could book the day before and your still waiting half an hour it’s shocking wouldn’t even rate them 1 star
Bad!
Terrible drivers shouldn’t be aloud to say they will pick you up and are 3 mins away to them cancel on you I had 6 drivers cancel on me today and I was waiting over an hour. Thanks for making me late to work.
Apple Pay no longer works
No longer allows me to use Apple Pay so this is worthless now. It keeps telling me to check my settings but there are no settings to check. Unfortunate, because this was such a good app.
Really bugged app
If you close the app or go on another app whilst waiting for a taxi, it will not show how far away the driver is anymore and i have to refresh constantly for it to finally update!
Good app just stop allowing the drivers to reject you when they’ve said their coming to pick you up
Good app but drivers should not be allowed to drop you or reject picking you up and choosing to pickup different customers while you’re waiting for a ride. The amount of times I’ve been waiting for a car and it goes found you a car your driver will be 6 mins away and when it goes driver rejected and it goes back to finding you a car. And this can be repeated over and over again and again twice now I’ve walked home in the rain cause it was quicker than waiting for another driver.
Show more
Overcharged without good explanation
I had a very bad experience with Boro Taxi. When I booked the ride through the app, it gave me an estimated fare, which seemed reasonable. But when the ride was over and I requested a payment link, I was shocked to find I was charged a much higher amount than originally quoted!
I don’t understand how the fare jumped so much with no clear explanation. If booking through the app and paying by link leads to hidden extra charges, customers should be made aware of this upfront. It feels like I was tricked into paying more than expected.
This is unacceptable and very misleading. I won't be using Boro Taxi again and I advise others to double-check the charges before confirming anything. Definitely not happy with the service.
I don’t understand how the fare jumped so much with no clear explanation. If booking through the app and paying by link leads to hidden extra charges, customers should be made aware of this upfront. It feels like I was tricked into paying more than expected.
This is unacceptable and very misleading. I won't be using Boro Taxi again and I advise others to double-check the charges before confirming anything. Definitely not happy with the service.
Show more
Map Issue
Seems like the map loading functionality is not working, it’s showing wrong address while setting the location in the map. Try to reload the map.
Unreliable and always late
I’ve had multiple issues with drivers not completing one job before accepting another, which often leaves me waiting over 10 minutes—even when the app says the taxi will arrive in 2. This has made me late for work and even caused me to miss a train. It’s really frustrating when you book a taxi expecting reliability, only to be delayed like you’re taking public transport.
If the drivers can’t meet the estimated time, they shouldn’t accept the job. Being punctual is part of being professional, and unfortunately, that standard hasn’t been met consistently. I hope the service improves, because when it works, it’s convenient—but reliability really needs attention.
If the drivers can’t meet the estimated time, they shouldn’t accept the job. Being punctual is part of being professional, and unfortunately, that standard hasn’t been met consistently. I hope the service improves, because when it works, it’s convenient—but reliability really needs attention.
Show more
Amazing experience
Absolutely amazing driver was honestly the best journey I’ve experienced really lovely and understanding made me smile
Drive home
Spot on
Worrying
Needs to concentrate on the road!
Very thoughtful
My daughter was really scared cause of the time of night I was on FaceTime all the way the driver was lovely & so resuring to her all the way that she is okay , thank you very much
Driver was so kind,patient and respectful.
Got the location wrong.He wasn’t mad. He was so gentle and took me to the right location.
Taxi refused to take a 5th person to the same address even though there were 2 spare seats
We booked 2 taxis to take 7 of us from battersby train station to stokesley and Broughton. The first taxi came and was a 6 seater which could have taken everyone to 1 address in Broughton, but he refused to take 5 of us without us paying double the fare.
Don’t use this company
I had to make 3 taxi journeys in one day. The app only let me book one, the website only let me book one, so I booked the last one over the phone. They didn’t send any confirmation and they made me pay in cash. First two drivers were late and first one didn’t know where he was going. I used the tracker to find out the last driver was going in the wrong direction, away from my pick up location. I called and he claimed to be sick, so had to cancel the journey, despite clearly driving the car at the time. Avoid this company if you can.
Show more
Excellent journey
Such a nice friendly driver nice morning chat to start my day
Friendly driver
Prompt pick up friendly driver
Tahir for the win!
Tahir is a top tier bloke! Super friendly and always on time
