Boston Children's MyChildren's

Boston Children's MyChildren's

by Children's Hospital Corporation

45 ratings
21 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • June 16, 2014
  • October 5, 2023

Features

Boston Children's MyChildren's screenshot #1 for iPhone
Boston Children's MyChildren's screenshot #2 for iPhone
Boston Children's MyChildren's screenshot #3 for iPhone
Boston Children's MyChildren's screenshot #4 for iPhone
Boston Children's MyChildren's screenshot #5 for iPhone
Boston Children's MyChildren's screenshot #6 for iPhone
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About

Access your child's health information conveniently and securely. Communicate with clinicians, request appointments, and manage demographic details. Pay hospital balances online through a user-friendly web portal.

View child's health records
Secure messaging to clinicians
Request appointments
View demographic information
Pay hospital balance online
Show original description

What's New in Boston Children's MyChildren's

102.1.18

October 5, 2023

This release includes performance improvements and bug fixes. We're always making changes and improvements to our app to ensure we are providing a more meaningful and engaging workflow as you manage your health. Thank you for helping us continue to improve your experience. Download the latest version to receive these new updates!

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User reviews

Garbage

I never review apps, but this one is so bad it inspired me to leave a comment. More than half of the pages never load, finding results and messages are not intuitive, and it’s painfully slow. When you call to reschedule an appointment, the phone message says it’s faster on the app, but I never see that option on my screen. This app is trash.
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Worst app for the Best children hospital

Used MyChart for the other hospitals and hate to change to this app after transferred to BCH.

Response from developer

Thank you for taking time to share this feedback. We will pass the information along to our developers. We are in the process of making updates to our portal. If you need further assistance, please call our Digital Health Support Team at 617-919-4396. We can be reached Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

Terrible

It’s astonishing how bad this app is compared to MyChart. It’s not user friendly, Face ID is pointless because you still have to manually log in, test result data could not be more difficult to sift through, there’s no tracking of current admission info like meds given etc. Hey developers, go check out MyChart with to see how a useful hospital app should function.
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Response from developer

Thank you for taking time to share this feedback. We will pass the information along to our developers. We are in the process of making updates to our portal. If you need further assistance, please call our Digital Health Support Team at 617-919-4396. We can be reached Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

Not convenient

I really had hopes for this app. I do not recommended this app to anyone. The app always freezes. When I log in it takes me to a blank page. When I am trying to see doctors notes, the app doesn't let me click it. The most recent update added face ID and it don't even work. I still have to put my info to log in. I tried check the time of the appointment in the app and it wouldn't let me log in and I lost my appointment that day. It is way easier to just call the hospital, office than to try and use the app . It is not convenient at all, sometimes I have a question and I can't even message the doctor because the app never works!!
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Response from developer

Thank you for taking time to share this feedback. We are in the process of making updates to our portal. Late October, we did experience an issue with our app. If you encounter an issue like this again, please go to a browser on your device and enter www.mychildrens.org. to access your account. If you need further assistance, please call our Digital Health Support Team at 617-919-4396. We can be reached Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

Can even open the app

I downloaded it, there’s no where to log in - nothing. It’s just an error screen and no tabs, buttons or menu. Just a refresh button that does nothing.

Response from developer

Thank you for taking time to share this feedback. Please call our Digital Health Support Team for assistance, we can be reached @ 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

Developer apps

FAQ

What information can I view for my child in MyChildren's?

You can view portions of your child's or dependent's health records, including demographic information. This allows for convenient access to key details about their medical history.

How can I communicate with a clinician through MyChildren's?

MyChildren's offers a secure messaging feature that allows you to send messages directly to a clinician. This ensures your communications are private and can be easily tracked.

Can I schedule appointments using MyChildren's?

Yes, you can request appointments with healthcare providers through the MyChildren's portal. This streamlines the process of booking necessary medical visits for your child.

Is MyChildren's available on Android devices?

MyChildren's is currently supported on iPhone, iPad, and iPod devices. It is a web-based application, so access is primarily through these Apple platforms.

How often is MyChildren's updated?

The latest version, 102.1.18, was last updated on October 5, 2023. Boston Children's Hospital regularly maintains the application to ensure security and functionality.

What is the user rating for MyChildren's?

MyChildren's has a rating of 2.0 stars based on 45 ratings. User feedback often highlights areas for improvement in the application's functionality and user experience.

What is the age rating for MyChildren's?

MyChildren's has an age rating of 12+. This indicates that the content and features are deemed appropriate for users aged 12 and older.

Can I pay my hospital bills through MyChildren's?

Yes, MyChildren's provides the functionality to pay your hospital balance online. This offers a convenient way to manage and settle any outstanding medical bills.