Fast and Easy
The store is at the basement of the airport, easy to find and there is a lift in front of the shop. The whole process was very quick. I would definitely use again. Thank you
Kind Guys! Easy, Fast Process
Thank you for the quick drop of that allowed me to make it to my event so quick.
Really useful!
I only recently discovered bounce but I’ve used it so many times since. Whenever I have luggage and have a few hours to kill before check-in/flights/trains it’s really handy to drop them off in confidence while you do whatever you want to do without lugging it all round with you. App is really to use and I’ve always found the service reasonably priced and secure.
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Easy trustworthy, and nearby everything in old San Juan
Jeff wood store luggage chair again store clerk was really nice. They were trustworthy. They made it very convenient for us. Easy to get to any location in the old San Juan can book same day as well
Very good
Helpful staff. Recognised us straight away and brought our bags straight over. Thank you! 10/10
Great service
Imagine 3 ladies in their seventies with 3 luggages and 3 carry on wishing to spend a day in Boston before catching a plane. Bounce was a blessing we stored our luggage’s no issue whatsoever great service friendly staff and reasonable price plus location in downtown Boston . Thank you and I highly recommend you
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Peace of mind
Easy check in, easy check out. Safe and secure. Peace of mind when storing 10 luggages and bags.
Reliable!
We dropped off very early in the morning- 2 am. The attendant was responsive online/messaging, had lights on and the door open when we arrived. I do not recall a Bounce sign outside. Very easy to drive by. The surrounding area was not well lit, area a tad shady. Retrieved bags a few days later- went late at night. Tried to reach out to attendant ahead of time to alert of arrival. No response but when we arrived they were present. All items in luggage. Would use service again. Much cheaper than airport. It is about 10 minutes away from the new airport- driving.
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Amy
Brill
Mme
Bien mais devrais être mieux afficher
Response from developer
Nous sommes désolés que vous ayez eu des difficultés à trouver l'établissement et comprenons votre frustration. Nous nous efforçons de maintenir nos informations à jour afin d'aider nos clients à trouver plus facilement nos établissements partenaires. Merci pour votre retour ; nous examinerons cette situation afin d'améliorer l'expérience.
Frustrating experience.
On first glance, this app seemed perfect for our luggage storage needs on my vacation. But when I arrived at the location, apparently—although the app hadn’t notified me—there had been a policy change where I couldn’t schedule more than six bags in one reservation. The partner location wasn’t allowing me to store more than that, so I ended up having to make another reservation.
It appeared that the Bounce app added an additional four bags onto what I had originally purchased as two, trying to even it out. It modified my receipt, charged me an additional $40, and still wouldn’t allow me to check the bags because the QR code I was given wouldn’t register on the partner UPS Store’s computer.
I attempted to reach out to customer support for a refund. I was disappointed to see that there was no opportunity to speak to a real person on the phone—only a chatbot that was, unsurprisingly, extremely unhelpful. The whole process took forever and ended up wasting over an hour of my vacation trying to deal with this app.
I was eventually given a refund for the two additional bags that couldn’t be checked due to the QR code issue, but I was still unsatisfied and disappointed by my overall experience with this app and company. I would not recommend it.
It appeared that the Bounce app added an additional four bags onto what I had originally purchased as two, trying to even it out. It modified my receipt, charged me an additional $40, and still wouldn’t allow me to check the bags because the QR code I was given wouldn’t register on the partner UPS Store’s computer.
I attempted to reach out to customer support for a refund. I was disappointed to see that there was no opportunity to speak to a real person on the phone—only a chatbot that was, unsurprisingly, extremely unhelpful. The whole process took forever and ended up wasting over an hour of my vacation trying to deal with this app.
I was eventually given a refund for the two additional bags that couldn’t be checked due to the QR code issue, but I was still unsatisfied and disappointed by my overall experience with this app and company. I would not recommend it.
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Great idea - geolocation tips needs work
This is a super helpful tool when you gotta check out of your hotel but your flight isn’t for hours later. My only frustration is as the recommended spots it had for me when they were a 10-20 min uber away and there were locations that were a 6-10 min walk away instead so i had to cancel my booking twice and manually select a location.
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So cool and simple
Got to say this was so awesome! What a fabulous idea, you get to enjoy some of London while your bags take a break. Process simple, location was wonderful and we were in and out in a minute.
Hobby Fumo Milano
Location, communication and open until 9pm. Perfect for a day at the Duomo and shopping
Super convenient, safe, and professional
The service did exactly what I needed in a friendly and efficient manner at a reasonable price.
Convenient and easy!
Super easy to use. Love how simple it was to get started, none of the typically complex sign up/log in steps usually associated with these apps. After downloading, just choose your preferred drop-off location on a map and pay with Apple Pay. Actual drop off/pick up equally simple and fast. Would use again.
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The RIF Hotel
The people that greeted us were helpful and courteous. Excellent service!
Very cool
Great experience checking a car seat, so we were able to explore and head to the beach!
Comvenient
Love this service! I left my luggage with a business that partners with Bounce and was able to tour the town of Victoria without a worry! My luggage was safe and intact when I picked it up!
Easy
Location is easy enough close to main train station and city center. Flight arrived in the morning before air bnb was ready this was easy to setup and worked for us.
