BrainHQ Reviews: Is It Legit?

Customer Experience

Positive experience47.2% of reviews
Neutral17.2% of reviews
Negative experience35.6% of reviews

~ Based on 390 written reviews from the US App Store.

What users say about BrainHQ

Is BrainHQ Safe?

BrainHQ appears safe based on user ratings. AppsHunter Safety Score for BrainHQ is 92/100.

This assessment is based on 21,964 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
5.3% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 21,963 App Store ratings for BrainHQ.

Is BrainHQ Legit?

BrainHQ appears to be a legitimate app. AppsHunter Legitimacy Score for BrainHQ is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Some games on iPad don’t work

It is really that simple. I do not believe they test on iPad at all. Games like Rhythm is near impossible on iPad, and they need to take this device into consideration seeing they support it.

Favors good eyesight

I could hardly see half of the tiny objects on some tests and had to see which was different! Complained about it and they said get an iPad! Took me forever to make out most objects before answering the question - so tiring.

Enjoyed free but not paid version.

I enjoyed the free version but after I paid for it I could not find the exercises I previously thought were good and it tried to get me to find friends to ‘join’. I found the ‘Personal Trainer’ very intrusive. It was no longer a simple fun challenge/game. So I stopped using it.

Accidentally leaving training

This has happened to me multiple times now. The button to exit training is too easy to push and doesn’t ask if I really want to exit the app. I’ve lost an entire training where it was just about to end and give me credit but a slight brush of my fingers in the bottom left and poof 💨 all was gone. 😭
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Enjoyed free but not paid version.

I enjoyed the free version but after I paid for it I could not find the exercises I previously thought were good and it tried to get me to find friends to ‘join’. It was no longer a simple fun challenge/game. So I stopped using it.

Starts at near impossible and progresses to never in a million years

Unfortunately some highly deceptive marketing that gives the impression this app is accessible to all. Claims to adjust to ability but as the starting level is nigh impossible it’s basically inaccessible. Have requested refund, will update here if that happens.

Would not recommend

Broken application with enormous amount of bugs

Response from developer

We're sorry to hear that. Please email us directly at support@brainhq.com with a description of the bugs you've experienced so we can help. We look forward to hearing from you!

Not for Neuro Divergents

Everything is based on speed. Not your ability to reason through complex problems. If you’re ND, this just makes you feel stupid, even tho you score 98 on nation wide tests. Speed doesn’t help NDs, it only frustrates them.

Great App for your brain

I don’t play these games enough, but every time I do several different exercises a few days in a row, I can actually tell that my memory, focus, and brain speed feel sharper. One reviewer said it’s frustrating, and yes any game you play can be, but even if I don’t get them all right and get frustrated, if I just stick with them and repeat the exercises, I find I get better, little by little. A lot of these exercises are really fun and I do the fun ones first, and the more challenging ones later. I know it’s working my brain and making new connections up in that mess of synapses. I’m 71 with ADD, in great physical shape, but as I age, I want my brain to be sharp and focused too. That’s so important. You gotta stick with it, don’t get upset about it, make it into a fun game that’s helping your brain in so many ways … it’ll pay off in the long run.
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Fine Tuning

The games are worthwhile except for Fine Tuning where GA and DA sound exactly alike on my speakers and even when I wear earbuds. Very rarely do I hear a clear DA. I usually earn only one star at a time making this exercise excruciating. Do others actually hear a difference?

Should be better

Nice app with solid content and harder levels as you improve. You have to pay more money to access your own data and how exactly you are improving. All the app gives you are silly stars and meaningless pictures when you pass a game or level. Who know where they sell your results.

to short free mode

i’d never pay for something like this when i can only see so little of how it works. prove you aren’t snake oil if you want a dime lol.

Good idea bad execution

No clear path and exercises seem not to progress with a clear goal. Improving cognitive functions is important but only effective if it has a strategy/path.

No phone available, unable to talk with anyone

I am highly frustrated by the inadequate service provided by this app. You are forced to pay for a subscription immediately before you can even properly test or play other games to evaluate the product. Worse yet, when you run into issues, there is no clearly visible or accessible customer support system to communicate with. The user experience feels locked behind a paywall without any safety net for troubleshooting. I am leaving this critical comment in the sincere hope that the management team and developers read this and change their restrictive model and hidden support structure.
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Steaks your money

Once you’ve signed up you can never cancel the subscription!

multiple glitches

I have an iphone and one of the exercises (Divided Attention)does not recognize when I correctly tap the screen. I have brought this to their attention and they acknowledged the problem but have not fixed it. Another exercise (Hear,Hear) cuts off the sound that one is supposed to match- making it impossible to do so. Very frustrating. Maybe better off taking piano lessons than using this.
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Yuck

Developing peer reviewed work into games that can help blunt public health impacts of dementia is great. Charging exorbitant subscription rates for it is evil. The science is funded, the game development is not terribly expensive, and using the studies as branding for the sake of profiteering is disgusting. Ordinary everyday capitalist evil, but evil. Non-jerks have tried to replicate UFOV games for free as open source options but of course they don’t have access to the progression algorithm data derived from the study which was monetized by the jerks.
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Disabled and disappointed

I have MS and am constantly challenged in life with cognitive issues. I thought this app would assist me with thinking clearly and quickly. I find that the instructions to play certain games are hard to understand what to do and memory games flash items too quick to remember seeing exact locations. I wish it was slower and then gradually gets quicker to challenge me. But it doesn’t. That’s a 👎🏽 for me.
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Could be better

The speech is terrible. On some tests it makes it unplayable.

Mediocre app but decent tool overall

The app is a good exercise. One must recognize a few exercises have terrible instructions but most are adequate. The app is buggy in that it fails to always register your responses correctly leading tostrikes against you. That will piss you off. Using AI to explore the clinical trials one does not find a validation regarding the exercises efficacy, but after using it one does feel sharper while driving for example.

Is it worth it? Yes, I think, once one knows the peculiarities. You may end up using the website rather than the app as I have. Support is mediocre. BrainHQ may also delete your review here.
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