탈퇴 어떻게 하나요...
Response from developer
안녕하세요! Bravo Korea 앱을 이용해 주셔서 감사합니다. 남겨주신 의견은 서비스 개선에 참고하여 더욱 원활한 상담 서비스를 제공할 수 있도록 노력하겠습니다. 회원 탈퇴는 앱 전체 메뉴 > 오른쪽 상단 설정(⚙️) > 설정 화면 하단의 ‘서비스 해제’를 통해 진행하실 수 있습니다. 추가로 도움이 필요하시면 BK컨택센터(1588-2266)로 문의해주시기 바랍니다. 감사합니다!
All points removed...twice
This app and the related banking services are geared toward people from certain countries only (not Western). Also, loans aren't offered to those with E1 visas. This discrimination should be noted in the app's advertisements. I've deleted the app, but I still want the Jeonbuk bank account closed. I don't know what they're doing with my personal information.
(original)
I was just forced by the app to re-register for the second time (three total registrations), and I've lost all of my points...again. I can't seem to access anything I've done previously related to Jeonbuk Bank. Almost all the correspondence I receive is in Korean, so I don't know what's going on.
Response from developer
Hello. Thank you for using Bravo Korea. We're very sorry for the inconvenience you've experienced and we'd like to hear more from you to solve this issue! If you could send us an email to r.giani@jbbank.co.kr, we'd contact you further regarding this issue. Your opinions are very valuable for our app improvement! Thank you very much.
만족합니다~
Response from developer
안녕하세요! Bravo Korea 앱을 이용해 주셔서 감사합니다. 고객님께 도움이 되었다니 저희도 감사한 마음입니다! 앞으로도 필요한 서비스를 더 쉽게 이용하실 수 있도록 계속 개선해 나가겠습니다. ^^
Bad app
Response from developer
Hello! Thank you for using the Bravo Korea app. We’re sorry for the inconvenience with the repeated password requests and Face ID issue. Please contact BRAVO KOREA Contact Center at 1588-2266, and we’ll be happy to check this for you! :)
시간 1분만 딱하고 대출 받았습니다. 감사해요.
Response from developer
안녕하세요! Bravo Korea 앱을 이용해 주셔서 감사합니다. 필요하신 금융서비스를 빠르게 이용하셨다니 저희도 기쁩니다. 앞으로도 편리하고 안정적인 서비스로 보답하겠습니다! :)
