Love app. Hate the customer service
The app is wonderful. But I have had trouble with getting anyone to help me through customer service when I ran into trouble renewing my subscription. No matter what I did the app won’t fix on its own. And I have emailed them probably ten times in the last month and gotten no response.
Alerts don’t consistently work
Having used the free NHS couch to 5k this feels like the poor relation. Alerts don’t consistently work meaning I regularly run through the walk sections. Afraid to say I’ll be looking for an alternative.
Sort of annoying
I like the actual exercise plan but the app is kind of dull and it annoys the heck out of me that it wants location always on for the app.
Bridge to 8k
Well I did it. I finished the couch to 5k and today was my last day of bridge to 10k. I ran...5.24 miles. It’s a great app for getting me to run longer, but I’m still almost a mile off my goal. I, and I believe most beginners, can’t run a 9:39 mile. I wish the app had some extra workout weeks for the slow runners out there or suggestions on how to run that pace.
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What happened?!
I was so sad when I started using this app again because I used to LOVE it. With this version, the GPS is ALL over the place! Walking down a side walk for 15 seconds and it says I went backwards then crossed the street twice. With the GPS so unreliable, the only accurate journal stat is the time. So disappointing. Also, the voice notifications are very hit or miss. Sometimes they tell you to walk, sometimes they don't. I have to keep my phone out to watch the screen which I really don't love. Minutes pass much slower when you have to watch them go by...
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