Cannot figure out how to cancel this app
I don’t like being tricked into keeping an app I don’t want
Irritated
Extremely difficult to cancel subscription
Scam
Doesn’t provide a personalized plan as described prior to signing up. And now I’m having a hard time trying to find out how I can cancel my membership prior to another $40/month charge debited from my account.
Hard to navigate
“Report a problem “ doesn’t work. I’d like to cancel my membership, but I can’t find anyplace to do that! I can’t even find out how to contact them! I’m hoping this isn’t a scam!
Be Very Careful!!!!
Platform makes it extremely difficult to cancel and customer service is very unhelpful. Make sure you know where and how your subscription is billed as if it is managed “off platform” BB won’t help you.
Not what I expected
I purchased the 3 month special through Instagram, it was hard to navigate how to switch over to the app. Now on the app I feel like the quiz and everything I put time into it’s not available to me. Every time I try to find a plan or a video. It’s not available unless I purchase it. I feel like I paid $25 just to look at what I could be getting.
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Tricked into subscribing
Thought I was getting one month, not signing up for an annual thing. Trying to find out how to unsubscribe now, it takes you down rabbit holes that end up at the start.
Unable to cancel
Being unable to cancel in the app or not given any information. On where to cancel is very poor user experience
Fraud
This is a horrible horrible program. They will not let you cancel they send you everywhere to cancel and they have an AI “helping you “but there is no help reporting this company to the Better Business Bureau people should be aware of this
Confusing to follow
The 28 day challenge was not consistent from one day to the next nor is the app clear in the definitions and what comes under each section.
Terrible
Would give no stars if possible and it’s impossible to cancel. I did not sign up and yet they continue to charge me money. This is a scam BEWARE
Can’t cancel
I’ve emailed, I’ve tried to cancel on the app. Ives tried to cancel online.. The app won’t allow me to cancel, and when I go online, it says I don’t have an account. Which I clearly do because I’m being charged every single month! Be this difficult to cancel an app
Difficult to navigate
The app doesn’t follow an easy day to day plan. It also is AI driven and difficult to cancel. AI didn’t address my issue, which was having to resign in and not recognizing my password. I am currently unsure if I have successfully cancelled the app and program.
CAN NEVER cancel
Every place it tells you to go and cancel doesn’t exits. App and website both say not able to cancel on this platform.
Scam
Signed up for a trial membership. Cancelled in time, but was charged the full month the following month. Make you jump through hoops to cancel but I’m still being charged. Horrible content. Not worth the headache
Not happy
Getting the runaround when trying to cancel.
Bate and switch
Beware first month payment is not what you will be paying month to month. It increases substantially and difficult to cancel. Third party managing payment and good luck finding third party to cancel
Very unsatisfied
Unable to cancel. When I click anything it takes me to Craigslist!!! No contact info anywhere.
Incredible Variety of Workouts
I LOVE this app. I love the large number of choices. I love Brooke’s approach to fitness. Brooke is a tremendous inspiration. I love Gio and so many of the other instructors. I love seeing the results! 🙏❤️
Trouble
Can’t get access
