Basic commands don’t work
This app continues to frustrate me with all the issues. It’s not possible to turn the system off or on from the app. Although the app shows it was turned off or on the thermostat doesn’t update.
I tried this multiple times. Yes my WiFi works, yes my phone works, yes the thermostat has a great signal.
Please make an effort to provide an app that the most basic things work.
I tried this multiple times. Yes my WiFi works, yes my phone works, yes the thermostat has a great signal.
Please make an effort to provide an app that the most basic things work.
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Never worked
This thermostat is horrible doesn’t work
Garbage
1.2.42. The app is a complete joke. From not being in sync with the wall controller, very limited scheduling to the 30+ repetitive emails you get when u make a single change to the 20”a UI. A complete joke of an app for a top of the line system. Scrap the app and start over with new developers.
1.2.40 just terrible. If ur using the carrier or Bryant version it stinks. Dozens of emails for a single change with no information except “a change was made”. Well no duh. What change? Wall controller not in sync with app, UI is terrible and overall poor quality and no testing.
1.2.39 another awful release. Not testing whatsoever. Any changes at the wall controller result in 35 notifications in a 4 hour period. Clearly the QA department is out to lunch.
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
1.2.40 just terrible. If ur using the carrier or Bryant version it stinks. Dozens of emails for a single change with no information except “a change was made”. Well no duh. What change? Wall controller not in sync with app, UI is terrible and overall poor quality and no testing.
1.2.39 another awful release. Not testing whatsoever. Any changes at the wall controller result in 35 notifications in a 4 hour period. Clearly the QA department is out to lunch.
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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Doesn’t stay connected
I wish they would come up with another way to manage their thermostats. This one never stays connected and it’s a pain in the neck to reconnect.
I never have these issues with my Ecobee thermostats.
I never have these issues with my Ecobee thermostats.
It doesn’t show the room temp
They updated the app and it lost a piece of key functionality. It doesn’t show the room temp if the unit is turned off. The old version showed this information. The new version doesn’t show this info.
Bryant Smart Home App
Too cumbersome. Loaded with useless info. Would like to see it more simple like NEST ….!
Network
Connected to internet but server doesn’t connect.
does not update
app does not update correctly. tech support not helpful. not able to refresh app. reinstalling messes up all settings. switching to 2.4g network as recommended does not fix the issues
Savannah User
Total failure of this app on my new iphone17 pro.
After setting up with the new thermostat, the app opens but a red panel fills the screen. No info. I deleted and set up again. Same result. Serious bug and utter failure. Works fine on my iPad.
Ecobee is a far better app in every way.
After setting up with the new thermostat, the app opens but a red panel fills the screen. No info. I deleted and set up again. Same result. Serious bug and utter failure. Works fine on my iPad.
Ecobee is a far better app in every way.
Not Reliable
It's a great app when it works. However, it's frustrating when it's not working and I'm not home. That's the purpose of the app, to be able to adjust heat/Ac when I'm not home. Right now, it's not working!
Terrible
First of all, all I get is a red screen most of the time when I open the app 9/10 times. I have to keep opening and closing. Ridiculous. Secondly the app on all platforms should mirror the screen on your wall OR give you more. This app gives you less, gives you the minimum it seems. Terrible app. Clearly not being payed attention to by Bryant. Come on Bryant, your customers deserve more.
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Does this even work
Takes all kinds of tries to switch from cooling to heating every morning. Logout, login, change setting, change temperature…who knows. Awful. Worst app on my phone.
Awful
Doesn’t integrate with 1Password or allow cut and paste. In this era where security is everything the app on iPhone is a failure.
Garbage
1.2.40 just terrible. If ur using the carrier or Bryant version it stinks. Dozens of emails for a single change with no information except “a change was made”. Well no duh. What change? Wall controller not in sync with app, UI is terrible and overall poor quality and no testing.
1.2.39 another awful release. Not testing whatsoever. Any changes at the wall controller result in 35 notifications in a 4 hour period. Clearly the QA department is out to lunch.
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
1.2.39 another awful release. Not testing whatsoever. Any changes at the wall controller result in 35 notifications in a 4 hour period. Clearly the QA department is out to lunch.
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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Constant re-authentication, near unusable app
After the most recent update, you need to constantly re-authenticate every single time you open the app.
Please fix this, the app was fine previously, and authenticating once every 2-3 months is reasonable.
But this bug makes it nearly unusable with the constant authenticating every time one goes to change the temp.
Besides that, app was great.
Please fix this, the app was fine previously, and authenticating once every 2-3 months is reasonable.
But this bug makes it nearly unusable with the constant authenticating every time one goes to change the temp.
Besides that, app was great.
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Remote control not working
It happens multiple times that when I started heating on my app, the home control plane wasn’t updated when the change. It looks like there is something wrong with their backend.
Not user friendly
I am in IT, this layout is not inherently obvious to control to unit. Could be much simpler without need for training on a simple app.
Garbage
1.2.39 another awful release. Not testing whatsoever. Any changes at the wall controller result in 35 notifications in a 4 hour period. Clearly the QA department is out to lunch.
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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Not very intuitive
The App doesn’t flow well in my opinion. Setting a time schedule takes several windows. Good luck adjusting fan speed. The weather portion of the thermostat display is correct 50% of the time. Shows rain often on a bright sunny day.
Garbage
Latest version is just a continuation of the awful garbage @carrier puts out. How is it possible there is no testing. If everyone complains about the same thing you may want to believe them. App and controller not in sync. Notifications are a joke they say something changed. No duh, what changed? Email notifications are even worse. There is a critical issue so you need to go to app to look for something. What triggered the email? Your “schedule is a joke”. You limit to 4 “comfort profiles”. Now to what u call a UI. What a joke. Copy your competitors. They are far superior to yours. You can’t even get your screen layouts to not overlap. What a joke of an app.
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
1.2.33. Latest “version”. Won’t even load or have to wait 1 minute for any data to appear. What trash. Have tried to delete and reinstall app same thing.
1.2.32. Trash. App still is not in sync with wall controller. You may think this is a joke but u need to do much better. Fix ur bugs.
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Bryant. Garbage release. @Bryant get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier / Bryant has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier / Bryant
1.2.27. Come on. This app does not provide the most basic of functions. What is my system doing? This release still has not fixed wall controller and app not being in sync. Just pathetic that this junk is being put out.
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
Carrier or Bryant app. Same exact issues just different colors.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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