Trouble resetting not option
I have money on the app in two accounts and I am unable to reset pin to access my accounts, no contact info to be found
$10 min is wild
$10 minimum to park in a zone that you can only park 2 hours (~$4)? Immediate no.
App not working, no one to call!
So I have had the Buffalo Rome App for years now. I was an active participant on the App. Now I’m trying to use it and it keeps saying I need an update but it won’t let me update it. It takes me to my wallet and then says I need to update my back card and then it won’t let me do anything from there?!! Annoying. I’ve tried several times in the past week to fix it but it won’t let me!!!
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Absolutely ridiculous
The parking app requires a minimum $10 balance and only allows reloading in $10.00 increments, even when the actual parking fee is as low as $2.00.
In addition, extensions are limited to 15 minutes per transaction, with a $0.35 convenience fee applied to $0.50 for each 15-minute extension. As a result, each 15‑minute extension costs $0.85, which is excessive. This appears to be a recent policy change and is quite frustrating.
Previously in 2024, the app allowed 30‑minute extensions with only a $0.10 initial transaction fee and no additional convenience fees for each extension.
In addition, extensions are limited to 15 minutes per transaction, with a $0.35 convenience fee applied to $0.50 for each 15-minute extension. As a result, each 15‑minute extension costs $0.85, which is excessive. This appears to be a recent policy change and is quite frustrating.
Previously in 2024, the app allowed 30‑minute extensions with only a $0.10 initial transaction fee and no additional convenience fees for each extension.
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$10 Card Minimum
This should be illegal.
App not working
Same issue. Can’t get past the phone or email page. This needs to be fixed.
Useless
I hadn’t used the app in a few months but when I needed it, would not allow me to get past the enter phone number screen. I have funds stored in the account and I can’t even get to them. Reinstalled the app multiple times on my iPhone and it hasn’t changed anything
Stealing money
You have to preload the account with $10. I need $2 of parking, and I’m never coming back, so they just get to keep the extra $8. What BS.
Confused
I downloaded app months ago, worked fine, then tried recently to add someone else’s vehicle. Couldn’t, reloaded app, now can’t even add my own vehicle much less anyone else’s. What the heck ??? What is wrong with this app, I have recent model phone, so it’s not that. Help.
Worst App Ever
This app is always buggy. Can’t delete old wallets and almost impossible to switch wallets. Been stuck with one wallet with a few dollars on it for years. Nothing you can do as most spaces you can only pay by this app so you are stuck. I don’t know how there are any positive reviews as every single person I know that uses this app hates it
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Thieves
You have to “fund” your account in at least $10 increments. Only parking app that does that, and I have quite a few installed. Why can’t I just pay for the time I use? It seems it’s not possible to get a refund so I will contact my financial institution.
Scam
$10 needed to add to the app wallet to use it then you only use $2 but can’t get the $8 back.
Scam
Requires you to preload 10 dollars onto this terrible app to be able to pay for parking that is 1.60$ absolutely ridiculous.
“Convenience Fee”
Charging me a “convenience fee” when the app is my only option to park legally is absolutely ridiculous.
Unable to use
Says network error, unable to use their pay machine it’s frozen. It’s a shame that they’re even charging for a hospital
App works well enough, but why is there no zone map?
As the title says, then using an app for a couple years now and it’s frustrating that on the website nor in the app, can you just find a map of all the zone numbers.
I don’t understand why this isn’t something that’s available already when clearly the numbers are already known and the where they’re located is also already known
I don’t understand why this isn’t something that’s available already when clearly the numbers are already known and the where they’re located is also already known
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$10!!!!
Booo awful. $10 just to park. But for tourism. No one wants to pay $10 for street parking when it’s supposed to be $1 an hour. Booo!
Mediocre
Had to type three different credit cards (six if you include my sister in law’s on her phone), before we could get one to actually charge a card without an error. Something is broken in the app but don’t expect any support.
Visitors beware!!
Upfront charge is $10, so even if you are just visiting and park for an hour for $2. I wasted $8.
Worked once, never since
Worked one time, and ever since, payment fails no matter what I try. Tried troubleshooting everything customer support told me to do, including just paying at the physical meter (which in Buffalo are very often broken or non existent). Eventually was told to just use the website version instead? Thankfully I haven’t received a citation. Works fine on a google phone with the very same info. Fix the iPhone version!
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