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First View

First View

by Firstgroup America Inc

14K ratings
162 reviews
📚 Education
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 15, 2024
  • August 17, 2026

Features

Developer

Firstgroup America Inc
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About

This app helps K-12 parents and caregivers monitor their student's school commute. It provides real-time vehicle tracking, trip updates, and instant notifications for a stress-free transportation experience.

✓Real-time vehicle location tracking
✓Monitor multiple students and transportation types
✓Access trip details and updates
✓Receive instant notifications and service alerts
✓Set up custom alerts for family members
✓Dedicated customer support
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What users say

Summarized from real user reviews of First View. Based on 14K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Nice clean app
  • 👍Smooth bus tracking
  • 🙏Helpful for parents of nonverbal autistic kids

Negative things

  • 🐛Inconsistent route and notification issues
  • 🤔Confusing with multiple app versions
  • 🤦‍♀️Worse than previous app in many ways
  • 🤔Unclear how to set up and use properly
  • 🔒Password reset issues
See all reviews

What's New in First View

8.1.0

August 17, 2026

- First View is now available in additional languages to better support the diverse needs of our users. - Additional languages are Ukrainian, Vietnamese, Somali, Portuguese, Swahili, Russian, Amharic, Nepali, Haitian Creole, Chinese Simplified and Arabic. If you experience any app issues or have feedback, contact us at support@myfirstview.com.

More

User reviews

Most RecentHighest RatedLowest Rated

The app never works

The app never works anymore. We have no news on our kid if they arrive to pick them up if they are late, the dispatch never answers the phone no matter how many times you try calling.
Promises a lot and delivers nothing.
Herman kikiHerman kiki

Not Responsive to Issues

I have had no issue with this app in the past but now that I do no one returns my emails regarding my issue. It’s been over 2 weeks and no response. I have sent over 4 emails and even used the contact support feature in the app another 4 times. Definitely wouldn’t recommend an app that does not respond to the consumers.
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DinoNathanDinoNathan

Different bus

I will if first view can notify me when a different bus is picking up or dropping off my son, because I don’t see that on the app
paramguaruquitirimicuaroparamguaruquitirimicuaro

Sometimey

Sometimes the app tracks my kids buses sometimes a bus does not even show up on the tracker. When there are changes to the usual route or bus driver, changing drop off/pick up time, you may not get any notifications.
Shhnizzle8999Shhnizzle8999

First view

10/10, makes it super easy for me to be on time for the bus
🤙🏾rad🤙🏾rad
See 157 more reviews

Developer apps

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User experience

🐞

Reported Bugs

3 issues

Routes disappearing from app

Bug

Login and password reset problems

Bug

Glitchy user interface

Bug
✨

Requested Features

3 requests

Estimated time of arrival for bus

Feature

Simpler setup and configuration

Feature

Consistent performance across all users

Feature

FAQ

What does the FirstView app do?

FirstView is a vehicle tracking app designed for K-12 parents and caregivers. It allows you to monitor your student's school commute in real-time, providing peace of mind and helping you plan your day more effectively.

What are the key features of FirstView?

Key features include real-time vehicle location tracking, the ability to monitor multiple students and various transportation types (including yellow school buses and special/alternative transportation), quick access to trip updates and vehicle details, and instant notifications for service alerts from your district.

Is FirstView free to use?

Yes, based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases required for its core functionality.

Who is FirstView for?

This app is specifically designed for K-12 parents and caregivers who want to stay connected with their student's school commute and ensure a stress-free transportation experience.

Can I set up alerts for other family members?

Yes, you can set up family members and other caregivers to receive customizable trip update alerts. This ensures that everyone involved in your student's transportation is kept informed.