First View User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral9.3% of reviews
Negative experience54.3% of reviews

~ Based on 162 written reviews from the US App Store.

What users say

Is First View Safe?

First View appears safe based on user ratings. AppsHunter Safety Score for First View is 96/100.

This assessment is based on 14,221 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 14,221 App Store ratings for First View.

Is First View Legit?

First View appears to be a legitimate app. AppsHunter Legitimacy Score for First View is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app never works

The app never works anymore. We have no news on our kid if they arrive to pick them up if they are late, the dispatch never answers the phone no matter how many times you try calling.
Promises a lot and delivers nothing.

Not Responsive to Issues

I have had no issue with this app in the past but now that I do no one returns my emails regarding my issue. It’s been over 2 weeks and no response. I have sent over 4 emails and even used the contact support feature in the app another 4 times. Definitely wouldn’t recommend an app that does not respond to the consumers.
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Different bus

I will if first view can notify me when a different bus is picking up or dropping off my son, because I don’t see that on the app

Sometimey

Sometimes the app tracks my kids buses sometimes a bus does not even show up on the tracker. When there are changes to the usual route or bus driver, changing drop off/pick up time, you may not get any notifications.

First view

10/10, makes it super easy for me to be on time for the bus

Genial

Mediante esta app puedo saber la distancia precisa del bus, aunque la hora que provee la escuela de llegada del autobús no concuerda con la llegada del bus, la app te permite hacer un seguimiento real.

Must have

Lets me know where my children are when they are on the bus! This app really gives me a peace of mind!

Kindergarten bus

App doesn’t always update current location. But definitely appreciate the service when working well.

Poor time for GPS update

This app worked pretty well last year, with just a few glitches. Unfortunately, this year they chose the start of the school year to update their GPS system so I am unable to track my child’s bus and will not be able to until an unspecified time later in the fall. The beginning of the school year is when the bus schedule is the most uncertain, so this is the absolute worst time for the company to have decided to update their GPS system. They had all summer to do so. Very disappointing.
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Great Application

Great App, save time and effort. I like it

Love

Love to be able to see where her bus is at and located .

First View

Travel

Always broken

About for 1-2 days every month, the bus does not show up and I have to get outside and to my stop very early.

Bus

The bus doesn’t match the bus that picks up

It is great I love it

But don’t be on time

Useless app

Don’t bother downloading. Been adding trips that don’t get tracked at all. No resources to learn how to.

Great School Bus app!

I’m a parent of a child who is so grateful for getting to know where her child is in the school bus system. It shows me the route of picking up and dropping off. Thank you so much for making this app great!

I love it so much

It tells me if my kids bus have arrived or left I love it but I would love if the added a 4 minute 3mins warning

Useless notifications

Notifications on this app are hilariously useless. When I tap on a distance notification it brings me to the settings page instead of the map: why?? In that moment when I’m trying to see if I have time to get shoes on my kid I need to see where the bus is, not change my settings. While my kid sleeps upstairs at 10 pm I get push notifications that his bus has arrived. 6 hours after it arrived. This app has one job to do and it can’t do it. Stay away if at all possible.

EDIT: Developer responded saying I can view notifications within the app by pressing the bell. Yes, I’m aware. My issue is tapping a push notification from my lock screen brings me to a settings page rather than the literal thing the notification is alerting me about (namely, the map aka the only thing that matters).
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Continuing to Improve

I began using this app when our district changed evaporation vendors about a year ago. The app has mostly worked well but did have challenges with map location updates for a while. My major message is that they are continuing to develop and improve the app, which matters a lot to me.

Something I especially like is that it has a geofence alert as the driver nears your home. One area I wish they could extend a bit are either to support life events, to avoid having to having to relaunch to check location and perhaps to have a running ETA estimate.

One very recent change that prompted me to write this is that they have successfully added arrival notifications! No one wrote us to advise it was coming but it was very noticeable when it happened this morning. THANK YOU!
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