No roadmap expensive
They have become slow to innovate implement customer requests. They restrict access to your data in thier ecosystem to keep you locked in.
Latest Update the App Worse
The latest update was a big step backward. You removed the loading screen that took users directly to a specific position in the interface, and now the workflow is much more complicated. This has made the app slower and less efficient for tradespeople who use it every day. Please bring this feature back. The update has made our work more difficult instead of improving it
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Buggy app
Such an awful app, full of so many bugs and flaws which is surprising considering how many updates it gets and how much a builder charges you to access it. Avoid if you can
Pick a different app
This app is bad in almost every way. It’s constantly being updated because there are endless bugs and glitches. Critical parts of the app don’t work sometimes. You can’t use the app while offline. They tried using AI and it was a mess; never worked.
Steer clear of this app.
Steer clear of this app.
Dogsh*t
We have flying cars, sex robots, drones, and AI intelligence in this day and age and yet in this app you can’t even remove a timesheet entry you accidentally made and have to get your admin staff to personally remove it for you.
We are going to get the Epstein files before this app is actually helpful to employees in the field.
We are going to get the Epstein files before this app is actually helpful to employees in the field.
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Used to be good, now garbage
Support is not what it used to be and platform has not kept up with newer more advanced and stable platforms. They wound have been better off keeping CoConstruct and migrating customers to it instead.
Estimate
Only drawback is you cannot view the estimate on the app.
Terrible
What’s started out as a semi useful software option for builders has turned into as waste of money. Continued “updates” only make the software more useless all in an effort to make it prettier. Actual problems are ignored and non existent problems are “fixed.”
Please, be careful! Very expensive and outdated system with no chance of testing before the payment
No AI integration, a lot of bugs, which are not fixable. You need to edit the excel before downloading (have limitations), the offer for the client looks ugly, event not standard, couldn’t copy paste the text for on my chat gtp, not very much user friendly.
I used it only 4 days and there is no way I can work with it. It slows down everything. And the company is not flexible with their annual commitment.
Also they are pushing the client to make a decent payment without the contract access, only verbal consent that it’s the annual commitment. But they are happily trying to use it against the client if the product doesn’t suits him at all.
Terrible, outdated approach
I used it only 4 days and there is no way I can work with it. It slows down everything. And the company is not flexible with their annual commitment.
Also they are pushing the client to make a decent payment without the contract access, only verbal consent that it’s the annual commitment. But they are happily trying to use it against the client if the product doesn’t suits him at all.
Terrible, outdated approach
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Temu version of Pro-Core
This app constantly has issues. Especially when it comes to uploading. If you want to upload something, make sure you have nothing else going on because you cannot leave the upload page even to answer a phone call without everything deleting itself. On top of the constant updates to fix bugs (that never get fixed) the interface is absolutely terrible. There is a drop-down menu for every drop-down menu. To call yourself a construction management app you would think that time management would be pretty high up on the ranking for app feature. This app consistently causes me to waste time in the field. Especially since everything runs through their email system and then comes to your personal email.
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Chuck Norris is envious
Chuck Norris approved
Terrible UI from a clients perspective.
I have no idea how to find what I’m actually looking. Itemized Invoices are hard to find, I can’t review old change orders, I can’t see a breakdown of work that that’s already been performed against upcoming work. It takes at least 3 to 5 taps to get anywhere and figure out what to find. Half the time I end up just getting frustrated and going to the website.
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New tasks not as good
We use BT extensively on our jobs. Having a central location to find information is key. Daily logs keep a record that we refer back to often. We also used the to do feature a lot until recently an update “improved “ this feature under Tasks. It is more cumbersome and harder to read. The crew has stopped using it unfortunately. In the field, simplicity and speed is key to engagement. Tasks has neither
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Cheating proof feature
This app shouldn’t allow the builder to upload status pro-rata.l to avoid builders cheating their customers. There should be a locator feature where the builder checks in the property to show in reality when there is work being done.
Inconsistent message history
This app does not save messages that the management company doesn’t directly respond to. If you ever need proof of communication and only used the app there will be nothing saved and you will not have proof of messages being ignored. It’s better to defer all communication to email so there are records.
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Tasks
To dos were replaced with tasks. Exact same premise, just completely unusable and worse in every way. It even looks like trash.
Good, not perfect like heavily advertised.
Long time user, just so many “Why’s”?
Bring back To Do’s and stop ruining this app
Every update to this app makes it worse and worse first it was the ai assistant button not getting rid of to do’s (which had nothing wrong) then adding tasks which are difficult and unable to complete for the employees or unable to put in order for the employers. Do better
New update
It is glitching out way to much that it won’t let you look at anything, a pop up comes out and says one or more jobs can’t no longer be accessed
Regressing
BuilderTrend is leaning heavily into AI over the past several months and that has resulted in a very poor customer support experience. Seems like they need to revamp every single aspect of this software for the sake of keeping it new and exciting. Hiding buttons, changing layouts, consolidating functions, it all sucks.
They fixed things that weren’t broken.
They fixed things that weren’t broken.
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