App work for my job
App is good. I blue collar and need app to work for blue collar me.
Recent update has bugs
Have to keep logging out/in. Loses my permissions every day.
Fix bugs
The latest update has been awful. Getting logged out everytime. Not recognising jobs. Please fix
Useless
Literally the most useless, glitch filled app I have ever used. So disappointing that our company uses this app. Not user friendly.
Glitchy need to log out before opening messages
Our builder uses the app. Overall it’s a useful app however I need to log out and back in every time to read messages or I get an error message when trying to open them. The schedule does the same thing until I log out and back in. While not a huge deal, it’s a nuisance that should be addressed.
Recent update
I recently updated the apps on my phone and since the update on the phone, I’m no longer able to receive purchase orders. I get the notifications. I get the text messages but the purchase order is in the app are non-visual. I’m showing an error message.
Update
The update needs and update for the update that was updated for the update
No no no
Way too many frequent app updates.
Update and messaging broken
Something happened during last update because I can’t see updates or messages, it just says error and you need to log out and log back in to get it to function correctly for a couple of minutes.
Login Too Frequent
Every other day I have log back in to my account. Then the app tends to crash from time to time and I log back in again. The app itself is ok. Navigating between jobs should be a little easier but it’s manageable.
Wish i could give it 4 or 5 stars
We use BT for sharing job status (daily logs), time tracking, planning and scheduling. As the owner of the construction company, the price to value has diminished as BT gave us notice of a 50% price increase this year with a very short warning (30 days). I do not know if price increase was for all users, or targeted users that are embedded in the program after a few years. NOT a good business practice either way. Caveat emptor. The software is a bit clunky, but usable. I would NOT use it for financial data as BT makes it VERY HARD to extract your data…. I would prefer if BT kept their customers by providing excellent service and value… not through making it hard to leave. The help desk (phone support) is helpful… the queue is anywhere from immediate to 8 deep… they cancelled their help desk call back feature.
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Not built for construction
Buildertrend was built by software people not builders. It is useless for estimating has no submittal functions and the workflow for rfis is a joke. There is a reason they won't let you demo the product. Don't waste your money or time.
2/5
I mean, it works sometimes 🤷♂️
Overwhelming and Frustrating to Navigate
Worst part of the build process this app is. Hard to make sense of the information if you can find what you’re looking for at all. Have complained to my builder, DiYanni, but they’ve drank the koolaid and won’t listen. Horrible too from a customer standpoint.
Broken app
Was working perfectly until yesterday’s update. Now I cannot open change orders and get an infinite loading spinning wheel
The ford of apps
The app works well when it’s running the moment you actually need it then it crashes and refuses to work no matter how many times you restart it
Like literally I’ve signed in 10 times stop signing me out.
Like literally I’ve signed in 10 times stop signing me out.
Slow up with upload issues
The app is very slow on your phone and it will take forever to upload photos and it will crash at the end without uploading.
No roadmap expensive
They have become slow to innovate implement customer requests. They restrict access to your data in thier ecosystem to keep you locked in.
Latest Update the App Worse
The latest update was a big step backward. You removed the loading screen that took users directly to a specific position in the interface, and now the workflow is much more complicated. This has made the app slower and less efficient for tradespeople who use it every day. Please bring this feature back. The update has made our work more difficult instead of improving it
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Buggy app
Such an awful app, full of so many bugs and flaws which is surprising considering how many updates it gets and how much a builder charges you to access it. Avoid if you can
