Wish i could give it 4 or 5 stars
We use BT for sharing job status (daily logs), time tracking, planning and scheduling. As the owner of the construction company, the price to value has diminished as BT gave us notice of a 50% price increase this year with a very short warning (30 days). I do not know if price increase was for all users, or targeted users that are embedded in the program after a few years. NOT a good business practice either way. Caveat emptor. The software is a bit clunky, but usable. I would NOT use it for financial data as BT makes it VERY HARD to extract your data…. I would prefer if BT kept their customers by providing excellent service and value… not through making it hard to leave. The help desk (phone support) is helpful… the queue is anywhere from immediate to 8 deep… they cancelled their help desk call back feature.
Show more
Not built for construction
Buildertrend was built by software people not builders. It is useless for estimating has no submittal functions and the workflow for rfis is a joke. There is a reason they won't let you demo the product. Don't waste your money or time.
2/5
I mean, it works sometimes 🤷♂️
Overwhelming and Frustrating to Navigate
Worst part of the build process this app is. Hard to make sense of the information if you can find what you’re looking for at all. Have complained to my builder, DiYanni, but they’ve drank the koolaid and won’t listen. Horrible too from a customer standpoint.
Broken app
Was working perfectly until yesterday’s update. Now I cannot open change orders and get an infinite loading spinning wheel
The ford of apps
The app works well when it’s running the moment you actually need it then it crashes and refuses to work no matter how many times you restart it
Like literally I’ve signed in 10 times stop signing me out.
Like literally I’ve signed in 10 times stop signing me out.
Slow up with upload issues
The app is very slow on your phone and it will take forever to upload photos and it will crash at the end without uploading.
No roadmap expensive
They have become slow to innovate implement customer requests. They restrict access to your data in thier ecosystem to keep you locked in.
Latest Update the App Worse
The latest update was a big step backward. You removed the loading screen that took users directly to a specific position in the interface, and now the workflow is much more complicated. This has made the app slower and less efficient for tradespeople who use it every day. Please bring this feature back. The update has made our work more difficult instead of improving it
Show more
Buggy app
Such an awful app, full of so many bugs and flaws which is surprising considering how many updates it gets and how much a builder charges you to access it. Avoid if you can
Pick a different app
This app is bad in almost every way. It’s constantly being updated because there are endless bugs and glitches. Critical parts of the app don’t work sometimes. You can’t use the app while offline. They tried using AI and it was a mess; never worked.
Steer clear of this app.
Steer clear of this app.
Dogsh*t
We have flying cars, sex robots, drones, and AI intelligence in this day and age and yet in this app you can’t even remove a timesheet entry you accidentally made and have to get your admin staff to personally remove it for you.
We are going to get the Epstein files before this app is actually helpful to employees in the field.
We are going to get the Epstein files before this app is actually helpful to employees in the field.
Show more
Used to be good, now garbage
Support is not what it used to be and platform has not kept up with newer more advanced and stable platforms. They wound have been better off keeping CoConstruct and migrating customers to it instead.
Estimate
Only drawback is you cannot view the estimate on the app.
Terrible
What’s started out as a semi useful software option for builders has turned into as waste of money. Continued “updates” only make the software more useless all in an effort to make it prettier. Actual problems are ignored and non existent problems are “fixed.”
Please, be careful! Very expensive and outdated system with no chance of testing before the payment
No AI integration, a lot of bugs, which are not fixable. You need to edit the excel before downloading (have limitations), the offer for the client looks ugly, event not standard, couldn’t copy paste the text for on my chat gtp, not very much user friendly.
I used it only 4 days and there is no way I can work with it. It slows down everything. And the company is not flexible with their annual commitment.
Also they are pushing the client to make a decent payment without the contract access, only verbal consent that it’s the annual commitment. But they are happily trying to use it against the client if the product doesn’t suits him at all.
Terrible, outdated approach
I used it only 4 days and there is no way I can work with it. It slows down everything. And the company is not flexible with their annual commitment.
Also they are pushing the client to make a decent payment without the contract access, only verbal consent that it’s the annual commitment. But they are happily trying to use it against the client if the product doesn’t suits him at all.
Terrible, outdated approach
Show more
Temu version of Pro-Core
This app constantly has issues. Especially when it comes to uploading. If you want to upload something, make sure you have nothing else going on because you cannot leave the upload page even to answer a phone call without everything deleting itself. On top of the constant updates to fix bugs (that never get fixed) the interface is absolutely terrible. There is a drop-down menu for every drop-down menu. To call yourself a construction management app you would think that time management would be pretty high up on the ranking for app feature. This app consistently causes me to waste time in the field. Especially since everything runs through their email system and then comes to your personal email.
Show more
Chuck Norris is envious
Chuck Norris approved
Terrible UI from a clients perspective.
I have no idea how to find what I’m actually looking. Itemized Invoices are hard to find, I can’t review old change orders, I can’t see a breakdown of work that that’s already been performed against upcoming work. It takes at least 3 to 5 taps to get anywhere and figure out what to find. Half the time I end up just getting frustrated and going to the website.
Show more
New tasks not as good
We use BT extensively on our jobs. Having a central location to find information is key. Daily logs keep a record that we refer back to often. We also used the to do feature a lot until recently an update “improved “ this feature under Tasks. It is more cumbersome and harder to read. The crew has stopped using it unfortunately. In the field, simplicity and speed is key to engagement. Tasks has neither
Show more
