Worst App
This is the most overly complicated app I have ever used. Wanna go ahead and put a note in nope you have to go to a specific page. Find the plus button and then put your note in you. Can’t just go to the job. Click on the job put a note real quick. I have to go to a specific page to put a note in for the job. What a joke oh, wanna go ahead and look at your schedule what inspections you may have today well you better remember the name of the job that you have an inspection for cause then you gotta go into schedule go to filter filter to your name and then look at your schedule so many overly complicated aspects of this app and they’re just complicated to be complicated. It should never be automatically filtered. It should automatically be filter to my name every single time and you can’t even save a new filter as default. It just keeps going back to the original the worst app I’ve have ever used
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Worst system
I’ve been using systems like this for the past 15 years working in the restoration industry. This system has got to be the most backwards unusable unintuitive overly complicated system. Nothing is easy. Want to find your schedule for an inspection you need to well have fun going through the filters again changing everything over to pre-sale clicking on it saving apply filter then go back and you still can’t find it.
My God then when you do that, and you have to go look for another one for another inspection filters reset somehow now you gotta do it again. Oh wow, need to put a daily note in on a job. Good luck with that. You clicked the job. It brings you to the page and then for some reason that page won’t allow you to put any daily logs in. You have to go to some other page for the job to put the damn daily logs. Wow now you need to search for a job go into your filters change your filters even though you’ve saved it 100 times it keeps resetting itself so you have to keep going back. Like why isn’t the initial jobs all your jobs you can just search for the name of the job click it open it. Why do we have to preset filter filters filters are for when you’re trying to drill down and find something not when you’re just looking for something in general like a job, you’ve seen 100 times. There’s so many better options for systems like Albi or Dash.
Also, when you’re on the website and you click a job, how come it just doesn’t give you the job information on that main page why they have to click the job then go into all these different tabs just to find additional information like if I click a job it should automatically when I see that page show me the customer’s name address date of inspections the phone number maybe.
I hate everything about this app it’s like traveling back in time when these apps started to be created.
My God then when you do that, and you have to go look for another one for another inspection filters reset somehow now you gotta do it again. Oh wow, need to put a daily note in on a job. Good luck with that. You clicked the job. It brings you to the page and then for some reason that page won’t allow you to put any daily logs in. You have to go to some other page for the job to put the damn daily logs. Wow now you need to search for a job go into your filters change your filters even though you’ve saved it 100 times it keeps resetting itself so you have to keep going back. Like why isn’t the initial jobs all your jobs you can just search for the name of the job click it open it. Why do we have to preset filter filters filters are for when you’re trying to drill down and find something not when you’re just looking for something in general like a job, you’ve seen 100 times. There’s so many better options for systems like Albi or Dash.
Also, when you’re on the website and you click a job, how come it just doesn’t give you the job information on that main page why they have to click the job then go into all these different tabs just to find additional information like if I click a job it should automatically when I see that page show me the customer’s name address date of inspections the phone number maybe.
I hate everything about this app it’s like traveling back in time when these apps started to be created.
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Loggin
I’m having trouble logging in. Even when I enter the correct email and password, I still can’t log in. Because of this, I can’t check the construction updates and have to ask you for updates instead. Could you please help me figure out how to log in? Thank you.
Project manager
Worst app ever
Not written for the customer
Easy to write up a work order but very rough to follow up on the progress. This is for communication not for separation and isolation. VERY poorly written technology.
App work for my job
App is good. I blue collar and need app to work for blue collar me.
Recent update has bugs
Have to keep logging out/in. Loses my permissions every day.
Fix bugs
The latest update has been awful. Getting logged out everytime. Not recognising jobs. Please fix
Useless
Literally the most useless, glitch filled app I have ever used. So disappointing that our company uses this app. Not user friendly.
Glitchy need to log out before opening messages
Our builder uses the app. Overall it’s a useful app however I need to log out and back in every time to read messages or I get an error message when trying to open them. The schedule does the same thing until I log out and back in. While not a huge deal, it’s a nuisance that should be addressed.
Recent update
I recently updated the apps on my phone and since the update on the phone, I’m no longer able to receive purchase orders. I get the notifications. I get the text messages but the purchase order is in the app are non-visual. I’m showing an error message.
Update
The update needs and update for the update that was updated for the update
No no no
Way too many frequent app updates.
Update and messaging broken
Something happened during last update because I can’t see updates or messages, it just says error and you need to log out and log back in to get it to function correctly for a couple of minutes.
Login Too Frequent
Every other day I have log back in to my account. Then the app tends to crash from time to time and I log back in again. The app itself is ok. Navigating between jobs should be a little easier but it’s manageable.
Wish i could give it 4 or 5 stars
We use BT for sharing job status (daily logs), time tracking, planning and scheduling. As the owner of the construction company, the price to value has diminished as BT gave us notice of a 50% price increase this year with a very short warning (30 days). I do not know if price increase was for all users, or targeted users that are embedded in the program after a few years. NOT a good business practice either way. Caveat emptor. The software is a bit clunky, but usable. I would NOT use it for financial data as BT makes it VERY HARD to extract your data…. I would prefer if BT kept their customers by providing excellent service and value… not through making it hard to leave. The help desk (phone support) is helpful… the queue is anywhere from immediate to 8 deep… they cancelled their help desk call back feature.
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Not built for construction
Buildertrend was built by software people not builders. It is useless for estimating has no submittal functions and the workflow for rfis is a joke. There is a reason they won't let you demo the product. Don't waste your money or time.
2/5
I mean, it works sometimes 🤷♂️
Overwhelming and Frustrating to Navigate
Worst part of the build process this app is. Hard to make sense of the information if you can find what you’re looking for at all. Have complained to my builder, DiYanni, but they’ve drank the koolaid and won’t listen. Horrible too from a customer standpoint.
Broken app
Was working perfectly until yesterday’s update. Now I cannot open change orders and get an infinite loading spinning wheel
