Why two apps
There is no reason to have two different Bustang apps, they should be combined. This is 2025, pay a developer and get it together.
Ap. Not user friendly
Cannot get tickets online, if you do get app, cannot be on another device like Ipad unless you carry it so must put on iPhone, and if you cannot get signal in subterranean garage….so you struggle….But drivers are great and courteous and usually on time….so why is corporate unresponsive to so many comments like this?
Show more
Forced to download. Buggy and not very helpful
No way to search for your train based on your pickup spot. You just have to know what line you’re taking. I’d take minimal functionality (like a back button) but seeing where the bus is on the route would save us a lot of wondering.
And it kicks you to the website for everything other than opening your tickets (which is buggy) so why have an app (that we had to download - and figure out which of the two was the right one) to open our tickets.
The bus was great and on time. The app (and the name mismatches between Google Maps and the bus stop and bus name) was the worst part).
And it kicks you to the website for everything other than opening your tickets (which is buggy) so why have an app (that we had to download - and figure out which of the two was the right one) to open our tickets.
The bus was great and on time. The app (and the name mismatches between Google Maps and the bus stop and bus name) was the worst part).
Show more
Won’t let you view tickets in Union Station🤦♂️
This app is fine, until you get to the underground bus terminal in Union Station. It has very poor signal and that apparently triggers the app to log you out. Even with finding my email receipt the driver wanted me to buy another ticket. If the bus stations are going to be subterranean the tickets can’t be dependent on cell signal!😡
Show more
aweful
absolutely one of the worst apps I’ve ever used, why did you make it so incredibly difficult to buy a bus pass? Dogs***
Just…why
I would give this app fewer stars if possible. God help you if you find yourself in CO needing to use this service.
Solid
Bud arrived on time. Tickets worked. Idk what everyone hates about this app I think it’s solid.
worked for me
app is fine, i got on the bus with no issues. can’t account for the other negative reviews so YMMV
Doesn’t work
Unable to purchase tickets, keeps crashing or defaulting to main splash page. You guys are missing out of revenue potential from missed ticketed opportunities due to a poorly published website and app.
Least reliable transportation
Be fully prepared for the bus to be 3 hours late, for the bus to be completely full leaving you shafted, and to be on hold on the phone for longer than you’re waiting
Difficult to navigate
Can’t go back to see bus schedules on app when you’re on your ticket page. Also had issues trying to get to the mobile ticket.
Freezes not allowing transactions to occur
Failure on the tech guys
This app is bussin
Title says it all
Difficult app
This app is so difficult to use.
DR
This app is hard to navigate, keeps freezing up on me
No ticket wallet
After downloading the app and purchasing tickets, my ticket wallet disappeared
