Not a Great App
It’s nice to have an app for your own bank BUT this was horrible. After signing in once, this app must have changed the receiving of my verification code from my own email to phone . I never received my verification codes in order to login to my account for almost a month. In order to uninstall or delete the app, you have to go into your storage capacity to do so, it doesn’t allow you to uninstall or delete it from any other way….at least from iPhones. This went on for almost a month without login to my account, it sucked.
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Can I give zero stars?
I hate this ap. Aside from the fact that it never seems to work, when it does, the interface is not user friendly.
It’s very clunky and not intuitive at all.
It’s very clunky and not intuitive at all.
Unable to login
The app doesn’t allow me to log in. The same username and password that I use to access online banking via my laptop that works, doesn’t work with the app. I keep getting invalid username/password when the information is correct.
Login authentication fails most of the time!
People who care about online security should NOT use this app.
It barely copes with complex passwords, oftentimes doesn’t accept the correct password until it suddenly does.
Telephone support doesn’t help (much). They don’t even know what a password manager is!
Eventually after locking yourself out, the support person unlocks you but then the app allows you back in (usually 2nd login attempt with identical password). It sends the Verification code to the SAME device! What’s the point of sending a 2factor authentication to the SAME APP!! aarrrggghhhhh
And then tech support just put the phone down.
:(
It’s not possible to pass basic Quality assurance with security this bad.
Better to avoid this app, it will make your banking security worse!!
I don’t often write reviews, but this app is that bad!!
Zero stars.
It barely copes with complex passwords, oftentimes doesn’t accept the correct password until it suddenly does.
Telephone support doesn’t help (much). They don’t even know what a password manager is!
Eventually after locking yourself out, the support person unlocks you but then the app allows you back in (usually 2nd login attempt with identical password). It sends the Verification code to the SAME device! What’s the point of sending a 2factor authentication to the SAME APP!! aarrrggghhhhh
And then tech support just put the phone down.
:(
It’s not possible to pass basic Quality assurance with security this bad.
Better to avoid this app, it will make your banking security worse!!
I don’t often write reviews, but this app is that bad!!
Zero stars.
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The worse app ever
Give yourself a favor and don’t download this app, its a waste of time and you just going to be annoyed all the time because it never let you log in without a security code that they sent who knows where, its crazy!! Hate this app and give it 0 starts.
