ButterflyMX Reviews: Is It Legit?

Customer Experience

Positive experience50.4% of reviews
Neutral9.6% of reviews
Negative experience40.1% of reviews

~ Based on 387 written reviews from the US App Store.

What users say about ButterflyMX

Is ButterflyMX Safe?

ButterflyMX appears safe based on user ratings. AppsHunter Safety Score for ButterflyMX is 98/100.

This assessment is based on 110,624 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 110,624 App Store ratings for ButterflyMX.

Is ButterflyMX Legit?

ButterflyMX appears to be a legitimate app. AppsHunter Legitimacy Score for ButterflyMX is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

CarPlay Widget is a joke

They finally introduced a CarPlay widget but it’s useless. When you try to unlock a door it tells you to open the app. 🤦‍♀️

The Vibe

The Vibe

Bad, Unreliable, a Hassle, Tracking

The app is extremely slow to unlock a door… this used to be a simple process with a key fob… then. This data broker comes in with an app called ButterflyMX that tracks virtually every move I make using my phone and online. I disabled and deleted cookies for the app… over 100 “required” cookies? No thank you! I also cannot stand that opening a door requires bringing my phone, unlocking my phone, opening this tracking software app, selecting which door I want to open, then hoping that the door will unlock. So far so bad. I hope my apartment complex realizes their mistake soon and gets us out of this privacy nightmare.
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Unreliable at opening doors

We used to have simple key fob entry at our property. It worked without fail. They “upgraded” to this butterfly system a couple years ago, and I never know if I’m going to be able to get into the building. Maybe 25% of the time I end up having to just wait outside for somebody else to show up. Usually when I swipe to enter, it will take 5 or 10 seconds to try to connect with the door. Then half the time it turns green. The other half I get the “We couldn’t open your door” message. So I try again, and after 10 seconds, half the time it lets me in. Sometimes it takes several tries. Other times I have to fully restart my phone for it to work. Other times I end up just waiting for someone else to be going in, which is lots of fun when it’s freezing outside. A bunch of other residents have complained about the same thing, but still others seem to have no problem getting in, so it’s kind of a mystery. The old key fobs weren’t so fancy but they worked every time. Another problem is if your phone’s battery dies, then you’re definitely stuck until someone else comes along. The key fob never ran out of battery… just sayin. I imagine they’re still trying to work out the kinks in the system to make it more reliable, as I see lots of “bug fix” updates for the app. I keep hoping one day they’ll get around to fixing the one affecting me.
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Useful

Great to have to not dig out the key or if you forgot it! Also excellent camera for deliveries.

Error

Worked perfectly until I upgraded to iPhone 18 pro max. Now the app stopped generating delivery pass codes.

Add a “Select All” Button When Deleting Videos

Please add a ‘Select All’ button when deleting videos, so users can quickly choose all items instead of selecting them one by one

Overall awesome but

Overall awesome experience and product just have one problem the app needs to support FIDO2 or physical key so in case of the devices go off-line these cars could just be used to a bachelor so I don’t see the point of having it if it goes off-line and it’s locked out all out

Good except for one fatal flaw

This app is generally a stable and performant way to give remote access to doors in my building.

Unfortunately, it is able to over-ride Do Not Disturb in a way that opens the door to abuse. Delivery people simply call random residents in my building when they want to get in… which has caused Butterfly MX to ring me at unacceptable frequency at all hours of the night, for deliveries and visitors that are not mine.

As a result, I have been forced to disable all notifications from this app — which prevents visitors from being able to call me.
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Terrible

This system is on my apartment building, and it is incredibly inconsistent and terrible to rely on for entry

Playa Vista

ButterflyMX is a incredible upgrade for the previous fob system. The app is super convenient…

Need to be able to personalize texts

So after going through the process and the pass is made, when the notification texts go out, it’s automated from the property manager and the address in the text is incorrect. There’s no way to change it. I know that is not necessarily Butterfly’s issue, but Butterfly should allow you to send your own message with the link in the text. Personally, I would include instructions on how exactly to get to my apartment once they’re in the building, which I end up having to send separately anyway because people are confused.

So yeah…Butterfly is not great, but an easy fix could make it so much better. Sometimes people are able to use it with no issue, but it is so rare, I’d almost rather we just go back to the old days when we buzzed people in with a button on the wall.
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Poorly Designed.

This app is extremely poorly designed. Why does the app make me create a new passcode for a visitor after it expires instead making me create a new one? Also doesn’t work half the time.

Poor notifications lead to missed deliveries.

I hate this app. The way it handles notifications is so unobtrusive as to be nonexistent. The notification sound is so subdued that it’s imperceptible unless you’re in a silent room. The notification banner is also easily missed.

Optimal

Goodi

Bb

Bbuyhhjj buuuu jjj we have been

Moviz

It’s very good Proogram I’m using for me. It’s very easy and also I can open door for my guest from anywhere.

Review

Great app ! Very useful and reliable

Best App

I love this convenience

Apt Doors

Butterfly Mix would be 5 Star if it also operates the individual APT doors.