ButterflyMX Reviews: Is It Legit?

Customer Experience

Positive experience51.2% of reviews
Neutral9.2% of reviews
Negative experience39.6% of reviews

~ Based on 402 written reviews from the US App Store.

What users say about ButterflyMX

Is ButterflyMX Safe?

ButterflyMX appears safe based on user ratings. AppsHunter Safety Score for ButterflyMX is 97/100.

This assessment is based on 114,817 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 112,895 App Store ratings for ButterflyMX.

Is ButterflyMX Legit?

ButterflyMX appears to be a legitimate app. AppsHunter Legitimacy Score for ButterflyMX is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Goof work boss

It's the best thing that happened to me in my life

On the Go

Easy Access with Security

👌

👌

good

real good

Easy

Makes life easier I don’t have stress at all

Door access

Would be better to have automatic door opening.

ButterflyMX

Love the app, makes it easy to access doors instead of using my key fob.

Easy to use

I’ve started using this app as it is the platform installed at my property. I like that I can create delivery and guest codes and open any of my property entry points with a simple swipe. everything was very intuitive.

my big feedback for the devs are to allow us to edit the name or create a nickname of the property we are assigned to.

also have this app work with carplay. I’d love to open my garage gate via carplay and not have to pull out my phone to activate
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Do not trust it.

“Access made simple.” Access made difficult you mean. App has not worked on my phone for two days. All I want to do is go into my damn apartment. Into my own home. I have restarted my phone multiple times. Deleted and reinstalled app all for it to not work. I now have to wait at the gate for someone to let me even into this place! I 100% distrust the overwhelming amount of apps that are becoming more seen as “essential” in every day life and yet all this could be solved with is a damn key card or an access code. But no you must take your cell phone everywhere. Without it you can’t do anything. And you are dependent on it because that’s what these stupid systems are designed to do. To have us enslaved, tracked and addicted like cattle.

Hate this app.
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Not working since last update

Apparently today this app had an update, and now no longer works on my IPhone even though my IOS is compatible. So now after 9 months of use, it’s useless for me. Thanks. I’ll enjoy punching in my pin every time I want to enter my community.

What’s wrong with the app today? Not opening!

It was working before but today Oct 17, 2026 the app isn’t even opening or loading at all. It attempts to open but shuts down immediately (glitching). There was a recent update to the pp, I installed it but it’s still not working. Turning off/on iPhone etc still not working. Please fix the app code.
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Harika

Muhteşem

Ease of use

Makes life easier than before, especially with unlimited 1-month guest codes. Thank you, Butterfly.

I love this so much tyyyy!!!

I LOVE THIS APP SO MUCHHHH!!!

CarPlay Widget is a joke

They finally introduced a CarPlay widget but it’s useless. When you try to unlock a door it tells you to open the app. 🤦‍♀️ It’s already running on your phone via CarPlay so this is just lazy and nonsensical programming

CarPlay Widget is a joke

They finally introduced a CarPlay widget but it’s useless. When you try to unlock a door it tells you to open the app. 🤦‍♀️

The Vibe

The Vibe

Bad, Unreliable, a Hassle, Tracking

The app is extremely slow to unlock a door… this used to be a simple process with a key fob… then. This data broker comes in with an app called ButterflyMX that tracks virtually every move I make using my phone and online. I disabled and deleted cookies for the app… over 100 “required” cookies? No thank you! I also cannot stand that opening a door requires bringing my phone, unlocking my phone, opening this tracking software app, selecting which door I want to open, then hoping that the door will unlock. So far so bad. I hope my apartment complex realizes their mistake soon and gets us out of this privacy nightmare.
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Unreliable at opening doors

We used to have simple key fob entry at our property. It worked without fail. They “upgraded” to this butterfly system a couple years ago, and I never know if I’m going to be able to get into the building. Maybe 25% of the time I end up having to just wait outside for somebody else to show up. Usually when I swipe to enter, it will take 5 or 10 seconds to try to connect with the door. Then half the time it turns green. The other half I get the “We couldn’t open your door” message. So I try again, and after 10 seconds, half the time it lets me in. Sometimes it takes several tries. Other times I have to fully restart my phone for it to work. Other times I end up just waiting for someone else to be going in, which is lots of fun when it’s freezing outside. A bunch of other residents have complained about the same thing, but still others seem to have no problem getting in, so it’s kind of a mystery. The old key fobs weren’t so fancy but they worked every time. Another problem is if your phone’s battery dies, then you’re definitely stuck until someone else comes along. The key fob never ran out of battery… just sayin. I imagine they’re still trying to work out the kinks in the system to make it more reliable, as I see lots of “bug fix” updates for the app. I keep hoping one day they’ll get around to fixing the one affecting me.
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Useful

Great to have to not dig out the key or if you forgot it! Also excellent camera for deliveries.