ButterflyMX User Reviews
Customer Experience
~ Based on 363 written reviews from the US App Store.
What users say
Summarized from real user reviews of ButterflyMX. Based on 107K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Productivity app.
Positive things
- 🚀Convenient door access
- 🔒Increased security
- 👍Easy to use app
- 👍Helpful customer service
- 👍Useful virtual key feature
Negative things
- 🐛Unreliable connectivity
- 🐛Buggy app performance
- 🕰️Slow response times
- 🤔Unintuitive interface
- 🤷♀️Compatibility issues
Is ButterflyMX Safe?
ButterflyMX appears safe based on user ratings. AppsHunter Safety Score for ButterflyMX is 98/100.
This assessment is based on 107,058 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 107,058 App Store ratings for ButterflyMX.
Is ButterflyMX Legit?
ButterflyMX appears to be a legitimate app. AppsHunter Legitimacy Score for ButterflyMX is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app is the best! Great way to allow visitors and vendors access to your apartment.
The stupid code box doesn’t work in the rain and says all the pins are invalid on the touch screen
App is a black screen and crashes every time it is launched. Nonfunctional software
I’m a new user. The most reliable function of ButterflyMX ecosystem is the door FOB. The app works “ok” but it is often slow or at times unresponsive. The flimsy garage gate activation strip provided for the car is hit-and-miss, mostly the latter. Yes, the overall system is more secure but it is not transparent as used. There is always something not quite working “as advertised”.
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Very nice having the security of a gate!
The app has been very seamless very convenient, consistent and I like using it a lot so just wanted to leave this quick acknowledgment
Every time I go to the mail room it’s a hit or miss. Wish my building would just go back to using a key fob.
It won’t let me open the door anymore unless I’m nearby. Defeats the purpose of this app.
Super
You need to go through and select whatever point you a trying to access and my building have over 50 different access points. It should be like latch where you just hold up your phone to the scanner and it lets you in - not stand there and search for an access point.
I love this app. It’s very convenient.
Seriously? You play the obnoxious alert tone SIX times in a row! Follow the iOS conventions please.
it's fast and have never had issues
I really like the system, it’s super easy to get around the building with just my phone. It’s a great app.
This is so convenient!
Now instead of tapping a keyfob I have to scroll through a list of doors and figure out what each one is named? 10x less convenient than keys. 100x worse than a keyfob.
I wish the gate could close back right away so that nothing can come through right after I comes inside
easy to use this app. i love it
Can’t open doors
We should be able to access camera without it being buzzed. People call me unsure how to use buzzer and I can’t let them in without seeing them.

