Caltrain Mobile User Reviews

What users say

Top reviews

I use the Caltrain App everyday!!

I’m so sad the app is going to be retired! I use it everyday for my commute, so easy and quick😢😢

Helpful Train Ticketing App

This was super useful and convenient during my San Fran trips. Thanks!

App being retired 10/25

The app is okay but it’s going away soon. Also, it’s more expensive to buy a ticket using this app than using the clippercard app.

Easy to use

My first time to buy tickets from the App, easy to use, add payments, buy tickets. No complain at all. I love the thing that I don't need to remember to clip off when getting off, if I use clipper card.

Moronic app

The app is OK but it is stupid that any ticket you buy goes into effect immediately. So basically you cannot buy a ticket in advance. But the app does not tell you that the ticket will be in use immediately. It's only $20 but how stupid.

Caltrain great, app not

The app lacks basic functionality. For example, if you view a timetable and then leave the app and go back, the timetable resets rather than remember you last settings.

Great App!

The app is perfect for buying parking passes and getting the schedule! I just wish the timetable feature was more integrated into the app itself and allowed to save your station preferences.

Integration with PayPal doesn't work

The app is practically useless since the integration with PayPal malfunctions. I restarted using the app after several years, logged out of PayPal, logged back in again and was assured that the connection worked. Then tried to purchase a ticket and the purchase failed twice. Had to buy the ticket at the station
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New commuter

I’ve been using Caltrain for my commute and overall it’s been a practical and a positive experience. I appreciate being able to avoid the stress of the highways during rush-hour. Having Wi-Fi on the train is great. The cleanliness of most cars makes the decision easy. The only thing I think would be that sometimes it can be a bit crowded, but it is manageable. Overall, great option to commute if you’re considering it as part of your routine.
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Buenisimo

Es lo mejor 100 x siento elegible

Minor tweaks and it would be great

This app should show on startup “next train to where you usually go” (express or not indicated somehow) from “nearest station to me now”, as I really don’t need to fiddle with 5 clicks to view a 6point font schedule for every station.

Other than that, the app is good. I deeply appreciate being able to buy tickets on my phone vs the ye olde fighting some 1990s machine at a station
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NO TICKET

I BOUGHT TWO TICKETS ON THIS THIEF OF AN APP AND IT DOESNT POP UP. WHAT A HORRIBLE SERVICE THAT CALIFORNIA PROVIDES

Can’t open train timetable

I tap train time table and I get pictures. This new app is useless. The old app worked fine.

Yo

Best way to purchase tickets!!!!!

Schedule Isn’t Updated Like Website

Using the Caltrain website is the only way to know the most accurate schedule since the schedule through the app doesn’t correctly show all trains scheduled.

Annoying Splash Screen

The splash screen takes forever. What is the point of it, anyway? It’s just a waste of the user’s time.

Love it!

Super convenient and easy to use.

Could be a lot better

Just like the electrification overhaul, the app could use one too.
1. A better parking map for each station
2. The option to save my station preferences since I’m logged in (Caltrain should gather data anonymously to see how many people use the same stations every day)
3. The live map can optionally ask for my location so that I can see which train I’m in and track stations in real time.
4. Modernize it and make it more user friendly. C’mon, you’re in Silicon Valley!
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Can’t buy tix w/in a single zone

The app worked great until one day it suddenly stopped allowing tickets to be purchased for travel within a single zone. Caltrain please fix this!!!

Can’t purchase a ticket if you’re in the same zone

Recently, if purchasing a ticket within the zone you’re departing from, the app won’t allow you to choose a stop within the same zone. Other than that, this app is a must have!