Please FIX issues
Please, if I remove a notification please don’t bring it back again when I login again! Also, every once in a while when I press “login with FaceID” it says that the information is incorrect and then I have to manually enter password. Please, fix these issues as they are very annoying and frustrating — other than that I love this app!
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App does not open
Since the last IOS 26.4.2 I have been unable to open the app. it goes to a grey screen saying updating content with a spinning arrow and does not progress. I cannot use the app and when I try to enter my account using safari it only allows me to log on if I first delete the app from my phone. This is when using 5g cellular connection.
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Face ID
Please, please stop turning off Face ID every time you do a minor tweak to the app. It’s easy to save this setting!
Terrible!!
Last October I opened the app to view my balances and make a transfer, and as I went to log in, the system told me I have an error! I looked into it further and it claims I’ve entered the wrong password too many times even though I tried once and it failed. Face ID didn’t work and my password which I have saved and written down was deemed incorrect. When this happened last it resulted in me having to call their help line and change my password. Super unnecessary. Avoidable yet here, it happened again tonight. Will likely have to call tomorrow and take 30-45 minutes out of my day again to fix an issue that shouldn’t be MY issue.
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Functionality
Love the added functionality- well done Cambrian
Constant technical issues
Ever since the update, I can no longer sign in with Face ID. It works once, then I have to re-enable it almost every time I sign in.
Horrible app
New features make app even more cumbersome to use. It’s not difficult to make an app for simple banking. Frustrating enough to leave this cu!
New app doesn’t work on Older IPhones, great non customer service……
New app is a joke, Cambrian IT dept developed a new app that doesn’t work on older IPhones which are still available… Great customer service and doesn’t meet consumers needs, other that spending a exorbitant amount on a new phone to work on their app!!!!
App two factor
The online app use to be good, but since you added two factor it’s be absolutely the most annoying app available. We do business with several financial institutions, your app is ultimately the worst…..
Response from developer
We're sorry to hear of this issue. When convenient for you, please reach out to our Support Department at 204-925-2727 or toll free at 1-888-695-8900. We would like to look into this further for you.
Can’t add to apple wallet
Recently upgraded my watch, but I’m unable to add my member card to my apple wallet on my watch. App just sits at Activate Card screen but will not progress.
Massive improvement late 2022
With the latest website and iOS app update, this works massively better with smoother everything and massively improved user experience.
Terrible update
Once you log in it takes you to a blank screen and you can’t do anything. The online website also doesn’t load. Need to make payments through this account and I haven’t been able to in a few days now.
Would give this 0 if I could
Switching banks because this app hasn’t worked in a week, login and it takes me to a blank screen. The web page for their online banking won’t even load to let me login. No way to deposit my e transfers and bills coming out. Oh and their customer service is terrible. Literally driving to Cambrian now to cancel my services with them
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Terrible app
Apparently you have to pay for the app now and I can't download to see my own bank account.
Still cannot deposit cheque
Running into “server is busy please try again later” error message when depositing a cheque. I have deleted and reinstalled, tried with data and with wifi but no success.
Good app but some issues
The app works, but recently my app looks like the coding might be off? It doesn’t have the proper design formatting and just displays the text of what should be formatted. Makes it hard to look at your past transactions. It is throughout the whole app. Otherwise when normal I love it and super easy to use and navigate.
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App hangs and stalls
App has been working perfectly until yesterday.I can logon just fine but then I get the spinning wheel of death. It hangs and hangs and hangs until I give up. What’s going on? It tells me that I have no Internet connection but that’s wrong. I am connected and everything else is working fine
Can’t Deposit Cheques
Every time I try to deposit a cheque it tells me the server is busy and that I should try again.
No Retired category on application
Got to employment category for history but no category for retired person
Mobile Cheque Deposit Doesn’t Work
EVERY time I try to deposit a cheque, I always has the error, “no internet connection.” There's no problems with my internet though. All my other apps are working fine. Been like this for a 1+ years now.
