Canvas Credit Union User Reviews

Customer Experience

Positive experience52.4% of reviews
Neutral6.7% of reviews
Negative experience40.9% of reviews

~ Based on 208 written reviews from the US App Store.

What users say

Is Canvas Credit Union Safe?

Canvas Credit Union appears safe based on user ratings. AppsHunter Safety Score for Canvas Credit Union is 96/100.

This assessment is based on 16,912 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 16,912 App Store ratings for Canvas Credit Union.

Is Canvas Credit Union Legit?

Canvas Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Canvas Credit Union is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Deceptive app behaviors

This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work!

Oh wonderful, they just did it again! Are we retaliating further because we dislike being held publicly accountable? What a petty game your bank is playing.

Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot.
Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere.

After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly.

Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality.

And now I’m being charged random holds for the same amount nearly every week for a “general hold” this only started happening after I experienced app devs or management retaliating against this concern.
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Predatory

This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work!

Oh wonderful, they just did it again! Are we retaliating further because we dislike being held publicly accountable? What a petty game your bank is playing.

Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot.
Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere.

After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly.

Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality.
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Love you canvas

You guys are the best love you canvas ❤️

Surface

Good bank

Exceptional Service

Malcolm provided convenient and exceptional service

very functional

i love the snapshot feature. it is always fast and reliable when i need it.

Predatory

This app moved money from both me and my partner’s account into an account that was negative causing us a financial hardship. Both of us are disabled. We can’t pay rent now and that will cost us the money that was negative and some. Thank you so much for putting us into a financial hardship! You’re doing gods work!

Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot.
Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere.

After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly.

Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality.
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Nightmare

Making a payment from external accounts is nearly impossible. App’s features are close to none.

Customer review

I’ve been banking at Canvas for many years even before then when they was public service, they’ve always been great. I always recommend them to family and friends.

Nice

Pretty dang handy. 👍

Check deposits don’t work

Doesn’t take check deposits even though pictures are clear

Great app

It's a super easy to navigate and to do what I need to do to make making easier for me love this app

Latent transactions

Transactions post latent and don’t show pending, causing transaction misinformation with balance and what has and hasn’t been processed. The system that’s being used is really bad. Most banks post pending the moment it’s run through. Most CC processors are networked and aren’t processed manually so this argument is moot.
Overall the experience with this bank and especially its app which feels vibe coded at best…I’m going to suggest taking your money elsewhere.

After a recent experience where the bank refused to process a non approved charge. I definitely suggest not using this bank nor the app that reports poorly.

Now I’m being charged overdraft fees while having a positive account balance? I’ve never experienced anything like this with a banking institution. This feels like I’m being retaliated against for leaving reviews over concerns about the poor app functionality.
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Great app!

Easy to learn and easy to use!

Review

It works

Canvas Credit Union App

The app is very easy to use. Really like I can check my accounts anywhere and anytime.

Great!!!!

Very easy user friendly, thank you

Excellent banking app

It is super easy super secure. I love how I have my account at my fingertips.

Great App

So easy to manage!

probably my least favorite installed app

I really wish I could support a local institution more but the experience is just so inferior to any major bank that its hard to justify keeping more than a few dollars here. Its 2026 and the zelle experience is still the worst I have ever used.