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Capital Blue Cross VirtualCare

Capital Blue Cross VirtualCare

by Capital Blue Cross

5.3K ratings
55 reviews
💪 Health & Fitness
🏥 Medical

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • July 2, 2018
  • March 29, 2024

Developer

Capital Blue Cross
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Capital Blue Cross VirtualCare screenshot #1 for iPhone
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Reviews summary↘︎
⭐55
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Connect with board-certified medical professionals 24/7 from anywhere. Receive diagnoses, treatment plans, and prescriptions without needing an appointment. This service is ideal for non-emergency medical questions and consultations.

✓24/7 doctor access
✓Virtual consultations
✓Diagnoses and treatment plans
✓Prescription services
✓Medical question answering
✓Optional Apple Health data sharing
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What users say

Summarized from real user reviews of Capital Blue Cross VirtualCare. Based on 5.3K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Prompt service
  • 👍Convenient and easy to use
  • 👍Friendly and caring doctors
  • 💰Cost-effective
  • 🏠Able to see a doctor from home

Negative things

  • 🐛App crashes and freezes
  • ⏱️Long wait times
  • 🔍Difficulty finding/selecting providers
  • 💳Payment issues
See all reviews

What's New in Capital Blue Cross VirtualCare

12.21.006

March 29, 2024

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

I feel relieved!

After speaking with Dr. Smith and verifying my suspicions I feel relieved and am so glad I tried this app! Dr. Smith had great customer service and caring attitude thank you! I am out of town and not able to see my family physician so this option was fantastic!
LibrarianBitsyLibrarianBitsy

Very helpful

The doctors have always been pretty good to me your journey never had any issues with the doctors. They seem to answer all my questions pretty well never left me stuck
2aw2aw

Last minute ear infection care

The doctor was prompt, kind and efficient. I waited less than 5 minutes to be seen from the comfort of my home. I highly recommend this service.
Honey MothHoney Moth

Excellent

Virtual Dr. Is the best thing I have come across in a long time. I didn’t feel like getting ready and dressed to go sit in a waiting room with a lot of other sick people. Virtual visit I did in the comfort of my own home. The Dr. Was very thorough, professional, and caring. I will definitely use this app again. Thank you so much.
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TucktuckcitaTucktuckcita

Prompt service

So thankful for this service. Didn’t have to leave my house. I could access it before work. I really felt the physician was on track with my needs.
She who standsShe who stands
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Developer apps

Capital Blue Cross
Capital Blue Cross

by Capital Blue Cross

💪 Health & Fitness

(73)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App logs users out immediately

Bug

Fails to save user information

Bug
✨

Requested Features

3 requests

Ability to message providers before appointments

Feature

Integration with calendar

Feature

Improved customer support accessibility

Feature

FAQ

What can I do with this app?

This app allows you to connect with board-certified medical professionals 24/7 for diagnoses, treatment plans, and prescriptions. You can get answers to your medical questions from the comfort of your home or nearly anywhere else.

Is this app for emergencies?

No, this app is not for medical emergencies. If you are experiencing a medical emergency, please call 911 immediately. This service is intended for non-emergency medical needs and consultations.

How much does it cost to use?

The provided description does not specify a direct cost for using the app itself. However, it notes that access to services is contingent on them being offered through your plan, implying potential costs associated with your health insurance.

Can I share my health data?

Yes, if you are an Apple Health user, you have the option to share important health information with your provider during a video visit. This includes data like heart rate and weight, which can help the provider make a more accurate diagnosis. Sharing this data is optional.

When can I connect with a doctor?

You can connect with a doctor 24/7, and no appointment is necessary. This ensures you can get medical advice and care whenever you need it, without the hassle of scheduling a traditional appointment.