Capital One Mobile User Reviews

Customer Experience

Positive experience59.8% of reviews
Neutral5.3% of reviews
Negative experience34.8% of reviews

~ Based on 5,815 written reviews from the US App Store.

What users say

Is Capital One Mobile Safe?

Capital One Mobile appears safe based on user ratings. AppsHunter Safety Score for Capital One Mobile is 96/100.

This assessment is based on 11,078,340 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 11,078,340 App Store ratings for Capital One Mobile.

Is Capital One Mobile Legit?

Capital One Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Capital One Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app keeps trying to get me to take out a car loan.

The app keeps trying to get me to take out a car loan.

my own

please prevent scammers from spying on my account ، i'm not rich

Enjoying Capital One?

Just an app doing what it’s supposed to. Nothing special.
3 stars for always begging for a review

Broken notifications

I'm not getting purchase notifications anymore. Fix it.

Great

I enjoy making changes and adjusting my app

Good bank

Amazing work with you on the most difficult times in your life

Ridgecrest

Very courteous

Terrible. Worst banking mobile app

Out dated app always requires an upgrade only for it to be the same out dated app and it takes so long to load up. Just terrible.

Banking made easy

It’s been fun and easy to bank with you all …

User friendly

Find out all banking I need

Can't add cards

I tried to add a card to my account each time there is an error code saying 'we hit a snag but we're working on it'. They have been saying that for years. I can't believe I'll have to talk it up with customer support to let me add my card which should be working or atleast tell me why it won't work.
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Excelente

Me encanta capital one real mente me a ayudado mucho

Got Your Back!

Captain One tracks and alerts you when out-of-normal charges occur…they are right on top of things.

Credit card

Love my Capital One. Use it all the time

No words

No words on how mad I am right now.

I love

Lo mejor

Exceptional Service

I have been experiencing a tremendous change with my income that happened all at once, without proper notice. They have been understanding & working with me to get back on track. I’ve been with many banks in my 61 years & CAPITAL ONE showed me these past few months what CONSUMMATE PROFESSIONALS they are!!! Thank you so much for all your help!
P
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Love it

Easy way to shop at my favorite store!!

GARBAGE APP— THEY FORCE YOU TO UPDATE AND WON’T LET YOU OPEN THE APP

GARBAGE APP— THEY FORCE YOU TO UPDATE AND WON’T LET YOU OPEN THE APP