Good
Good
Credit Builder
Capital One has helped me build my credit! They are the best financial institution!
Money
How I manage my account
App is frozen
For a month it has been worthless. As soon as i open it it is unresponsive. No support for the issue.
Since 3.5 Years just $400 limit
Using this card since last 3.5 years and they just gave me $400 limit, no increase inspite I have more than 750 credit score
Stop updating every month
When I try to pay I gotta update and you guys don’t change squat stop
Easy to use
Very easy to navigate. I never dread opening like u do for others.
Perfect banking
Easy to make payments and when you are late which sometimes I do they don’t go pounding on your door.
Easy Peasy
I love how easy it is to navigate the app and stay informed.
Needs work
Instruction sez: Tap “Profile “ at bottom of page. - There is no “Profile “ at bottom of page. “Sign out” should be more available so you can sign out immediately after completing whatever task you were performing.
👎 👎👎
… untrustworthy and extremely discriminatory ( i have to go thru bank authorization every time i make payments, BEWARE Capital 1 REPS … and their ( made in India algorithm ) SCAMS ( C1 will hold payment to push credit score lower then push to buy their credit improvement tools ). 👎👎👎 🗑️
Why did Discover have to change?
A complete shame that Discover had to be bought out by one of the worst companies in the country. The app is completely useless; there is no indication of when the due date is for the monthly statement, there has been no monthly statement posted for July and it is now August, and the app crashes every time I try and scroll down through the different pages.
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Lo mejor
Exelente muy buen banco
No log out tab
Can’t find a log out tab no help
Truth in advertising
I opened a capital one 360 checking account recently. Capital one advertises that checks deposited by phone are available the next business day. Their customer support informed me that that is not true and they have a different verification process then every other bank in the United States and it takes 5 to 7 business days to make said funds so. If you’re relying on their clearance of a check quickly? Don’t believe the advertisement. You’re better off just finding another way to cash your check and deposit cash for instant availability. I had better service with chime. Worst decision I made.
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Capital One
Great application for banking!
Moise
The Beats Bank
Disappointing First Impression
I regret opening an account with Capital One.
The onboarding process was a disaster from the very beginning. After providing my Social Security number during the application, Capital One somehow populated my account with the wrong residential address. I then had to spend 45 minutes on the phone just to get them to correct information that should have been accurate in the first place.
Then came the bigger issue. My very first direct deposit never made it into my account. As of writing this review, Capital One has no idea where my paycheck is and has opened an investigation. That’s not the kind of experience anyone should have with a bank, especially on their first direct deposit.
Opening a bank account should be simple. Receiving a direct deposit should be one of the most basic functions a bank performs. Unfortunately, Capital One failed at both.
If you’re considering switching banks, I’d be cautious. My experience has been frustrating from day one, and I wish I had chosen a different bank.
The onboarding process was a disaster from the very beginning. After providing my Social Security number during the application, Capital One somehow populated my account with the wrong residential address. I then had to spend 45 minutes on the phone just to get them to correct information that should have been accurate in the first place.
Then came the bigger issue. My very first direct deposit never made it into my account. As of writing this review, Capital One has no idea where my paycheck is and has opened an investigation. That’s not the kind of experience anyone should have with a bank, especially on their first direct deposit.
Opening a bank account should be simple. Receiving a direct deposit should be one of the most basic functions a bank performs. Unfortunately, Capital One failed at both.
If you’re considering switching banks, I’d be cautious. My experience has been frustrating from day one, and I wish I had chosen a different bank.
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Card
Great card
Bad first card
Imagine opening an account and making your fist purchase just to then be told your account triggered a fraud alert now you don’t have access to your money to handle important issues or pay your bills…yeah that’s what I’m experiencing right now and to make it worst the funds on my account is needed my catering event which now I’m going to have to cancel which I’m going to loose out on over $8000 because of capital one…and to make it worse none of the agents was as confused as I am on why the an alert was even triggered in the first place now I have zero access to my money and now I’ll never use capital one ever again because why doesn’t someone in upper management have the power to give a work around especially after verifying that I’m the account holder.
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