Care Health - Customer App

Care Health - Customer App

by Care Health Insurance Limited

272 ratings
137 reviews
Free
With Ads

Details

  • Released
  • Updated
  • February 11, 2020
  • July 16, 2026

Features

Care Health - Customer App screenshot #1 for iPhone
Care Health - Customer App screenshot #2 for iPhone
Care Health - Customer App screenshot #3 for iPhone
Care Health - Customer App screenshot #4 for iPhone
Care Health - Customer App screenshot #5 for iPhone
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About

Manage all your health insurance needs with this comprehensive digital platform. Access policy documents, find network hospitals, file and track claims, and utilize various health and wellness services. Renew policies, access your e-health card, and manage policy details easily.

Instant policy access and download
Cashless hospital locator
Easy claim intimation and tracking
Online doctor consultations
Policy renewal and payment
e-Health card access
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+1

What's New in Care Health

4.5.7

July 16, 2026

Bug Fixes and Performance.

User reviews

Service

Application appointment very fast

Good

Good

service issue

Extremely disappointed with FITPASS. My account has been blocked since 3 June, even though my insurance policy is active. I have contacted customer support multiple times, but there has been no proper resolution or clear explanation. It’s been weeks and my account is still blocked.

This is unacceptable for a service that people rely on for their fitness routine. Please unblock my account as soon as possible and improve your customer support. I hope someone from the FITPASS team notices this and resolves the issue.
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Extremely poor customer support

My cashless claim rejected telling the reason as emi pending. However even after providing the full transaction details, they are still replying as emi pending. Looks fraud insurance

App not open

I am facing an issue with the Care Health application. The app is not working properly and is not opening on my device. Additionally, I am also unable to log in on another phone using OTP, as the verification is not getting completed.

I have already tried basic troubleshooting steps such as restarting the phone and reinstalling the app, but the issue still persists.

Kindly look into this matter and help me resolve it at the earliest, as I am unable to access my account and related services.
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FAQ

What can I do with the Care Health - Customer App?

The app allows you to manage all your health insurance needs. You can access and download your policy documents, locate network hospitals for cashless treatment, intimate and track your insurance claims, and access a variety of health and wellness services like online doctor consultations and health risk assessments.

How do I access my health insurance policy details?

You can access your policy details instantly through the app. The 'Instant Policy Access' feature lets you view and download your health insurance policy documents anytime, anywhere. You can also download your policy certificate and 80-D certificate.

Is the Care Health - Customer App free to use?

The app is free to download and use. While the app itself is free, it is associated with Care Health Insurance's services, which may involve premium payments for insurance policies and potential in-app purchases for specific wellness services or consultations.

How can I find a hospital for cashless treatment?

The app features a 'Cashless Hospital Locator' that allows you to search and find from over 21,000 healthcare providers offering cashless treatment. You can also download and use your e-health card for cashless treatment at empanelled hospitals.

What health and wellness services are available?

The app offers a wide range of health and wellness services including online doctor consultations, health check-up scheduling, health risk assessments, quizzes, expert blogs, a vaccination tracker, electronic health records, step tracking, BMI calculator, face scan for health insights, and access to cashless OPD and e-pharmacy.