Worst App Ever
This app is a scam and will take your money with no problem be careful putting yalls bank account on this app because they will take money from you
Horrible
One of the worst rental cars apps out there👽👽
Scammers
If you want to get scammed, get the worst service possible, and go insane, download Carla today.
No $10 a day cars
I clicked on an add that said they have $10? A day cars I knew it was a lie when they directed me to the phx airport 1 st car $73 per day for a basic car not the bmw I seen on the ad for $10. I hate lying ads waste of my time
Special thanks To Mert
As the title said already. Mert from Clara support is awesome. Help me with finding my registration without any provided proof or information. Just my name and he provided the details in less than 5 mints. Amazing service
SCAM
Absolutely disgraceful company.
Carla allowed me to search for, book, and PAY for a rental car in Anchorage, Alaska—even though they apparently have no ability to actually provide a rental there. How does a company even allow reservations in a state where they can’t fulfill them?
What makes this even worse is that they didn’t bother to notify me. No email. No phone call. No text. Nothing.
Instead, I happened to check my reservation myself the day before pickup and discovered that it had quietly been switched to a refund request stating that “if approved, it may be refunded within 10 days.” I never requested a cancellation. I never requested a refund. Carla simply took my money, canceled my reservation without my knowledge, and started a 10-day refund process while leaving me to figure it out on my own.
This wasn’t some trip months away. My pickup was scheduled for 9:00 AM the next morning in Anchorage. Had I trusted Carla to communicate like any competent company would, I would have shown up stranded with no vehicle and no backup plan.
This is beyond incompetent. It’s deceptive, irresponsible, and shows a complete lack of respect for customers. If you cannot provide rental cars in a location, don’t advertise them. Don’t accept reservations. And certainly don’t charge people’s credit cards for a service you never had the ability to provide.
A rental car isn’t an impulse purchase—people rely on them for flights, hotels, work, and vacations. Carla’s complete failure to communicate could have ruined my entire trip.
Save yourself the stress. Book directly with a reputable rental company instead of gambling on whether Carla actually has the vehicle they’re happy to charge you for.
One of the worst customer service experiences I’ve ever had. I will never use Carla again.
Carla allowed me to search for, book, and PAY for a rental car in Anchorage, Alaska—even though they apparently have no ability to actually provide a rental there. How does a company even allow reservations in a state where they can’t fulfill them?
What makes this even worse is that they didn’t bother to notify me. No email. No phone call. No text. Nothing.
Instead, I happened to check my reservation myself the day before pickup and discovered that it had quietly been switched to a refund request stating that “if approved, it may be refunded within 10 days.” I never requested a cancellation. I never requested a refund. Carla simply took my money, canceled my reservation without my knowledge, and started a 10-day refund process while leaving me to figure it out on my own.
This wasn’t some trip months away. My pickup was scheduled for 9:00 AM the next morning in Anchorage. Had I trusted Carla to communicate like any competent company would, I would have shown up stranded with no vehicle and no backup plan.
This is beyond incompetent. It’s deceptive, irresponsible, and shows a complete lack of respect for customers. If you cannot provide rental cars in a location, don’t advertise them. Don’t accept reservations. And certainly don’t charge people’s credit cards for a service you never had the ability to provide.
A rental car isn’t an impulse purchase—people rely on them for flights, hotels, work, and vacations. Carla’s complete failure to communicate could have ruined my entire trip.
Save yourself the stress. Book directly with a reputable rental company instead of gambling on whether Carla actually has the vehicle they’re happy to charge you for.
One of the worst customer service experiences I’ve ever had. I will never use Carla again.
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Pessima esperienza
Se potessi mettere 0 stelle le metterei assolutamente, pessima applicazione non sono di aiuto e quando gli chiami è un numero inglese, non sono di aiuto, per mancato nominativo sulla carta bancaria la società di noleggio mi annulla la prenotazione, chiedendo un rimborso visto che la macchina non lo presa mi dicono che non è possibile il rimborso per prenotazione in corso, e parliamo di quasi 265€ non sono 100€, sconsiglio a chiunque di usare questa app per noleggiare, andate direttamente dalle società di noleggio almeno siete tutelati.
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Check the price
Pretty good for deals
Scam
I could never reach anyone after purchasing and doing a deposit for a vehicle. I never received the location of rental pick up and I have emailed called and left messages regarding a refund! Do not use this site it will take your money. They never answer the phones and send you back to the site to get no where!!! Horrible experienced!
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Truffa
Pessimo servizio.
Scam
I could never reach anyone after purchasing and doing a deposit for a vehicle. I never received the location of rental pick up and I I have emailed called and left messages regarding a refund! Do not use this site it will take your money.
Bravi organizzata bene
App organizzata semplicemente bene
MEU REEMBOLSO
Abbiamo fatto una prenotazione e non abbiamo ritirato l'auto questa applicazione ha prelevato dalla mia carta di credito 295,95 euro e non ha effettuato il rimborso, fai attenzione alla tua carta di credito, ho perso 295,95 euro, chiamo il telefono dell'assistenza non rispondono, passo diverse e-mail chi risponde è un Robor, voglio i miei soldi, voglio i miei soldi
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Worst Car Rental App
I do not recommend renting a vehicle through this app. I reserved a car, but at the last minute the pickup location was changed. When I arrived, I was unexpectedly required to pay a $200 security deposit and was told they needed to run a credit check. Because of these unexpected requirements, I was unable to rent the vehicle.
As a result, I had to cancel my students’ field trip, which was extremely disappointing. In the future, I’ll be using Turo instead.
As a result, I had to cancel my students’ field trip, which was extremely disappointing. In the future, I’ll be using Turo instead.
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Don’t trust Carla
Offered great rates but booked the car completely wrong. Supposed to be a one way rental and booked as a round trip. Then the day of they just canceled when I pointed this out and left me in an extremely difficult spot. Did not offer any compensation or help. Even a future discount.
4
4
Scam
Don’t do it it’s a scam they make fake reviews and I lost my money I paid for a car!
Herr
Alles super
Aras
I used them to rent a car in Germany travelling from Australia and paid over $400 in advance when I arrived at airport to pick up the car the car rental company at airport told me that they didn’t received the $400 and I had to pay more than the original price when I came back to Carla they said they would give me $125 as carla voucher and didn’t pay paid any thing back to me so be careful with this company
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SCAM
Stay far away from this company if possible. They charged me 40 dollars for a rental that they were unable to book for me while also making it impossible to cancel or get a refund. If sure a lot of these reviews are fake. Stick to Enterprise or Turo if you don’t want some 3rd party company ripping you off
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