Poor
Poor app
Awesome
Very easy to use. One thing I just don’t quite like is the quota. Suddenly when I want to respond then no more quota 😱
ALL FAKE
Many fake items
Great App for quick sale
Fast, quick sake tks
Video
This app is incredibly useful for connecting people looking to sell their unused items with those looking to buy them at a discount. However, its downside is that it can't send detailed product videos to buyers. Transaction security is also somewhat less secure, as there's a risk the seller won't ship the item after receiving the payment.
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Nft market feature
Can you add Nft in categories and add Eth addresses where buyers can claim their NFTs after purchasing. Thank you. Sharon
Live auction feature
Could you update your app to include live auctions. Thank you. Sharon
Description & Details
Of late a lot of listings can’t display full details and description in the ads. It’s quirky and doesn’t work for customers.
iPhone 15 pro 512GB
Very smooth sale buyer was very nice and polite
Live auction feature
Could you update your app to include live auctions.
Thank you.
Sharon
Thank you.
Sharon
Rude buyers
Listed a vintage Louis Vuitton Speedy 25. Buyer ignored the app’s own halfway meeting point clause, demanded I travel to her location, then became verbally abusive when I declined and wouldn’t accept her lowball offer. Carousell has no active moderation or seller protection — bad faith buyers face zero consequences. The platform’s own NDA meeting point policy is unenforceable and meaningless. Would not recommend for high value vintage items.
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Roland Amplifier AC 33 sale
Easy friendly smooth transaction with Garry the buyer. Thank you for the Carousell app.
Ad on startup, wth
They put up at ad right at startup that you can’t close for 10s!
Nice tool to discover many different types of things
Free option is very nice it’s useful to people who can’t spend money
Useless features and over engineered app
Incorrect text extracted automatically, listing keeps getting flagged duplicated and removed.
Wish I ca have the Carousell for few years ago back.
Wish I ca have the Carousell for few years ago back.
Best Sell
True buyers
Convenient
Nuff said
Spamming Adds when i open the app.
when open the app, many useless adds opens before actual Carousell adds open. because of that the user experience becomes poor. because i get the feeling of going to a spam site immediately i touch the app. those google adds over full screen when opening the app should be removed
Full of SCAMS!
I recently encountered two scammers pretending to be buyers. They contacted me about my listing and then tried to trick me into clicking an external payment link to “receive payment.” This is a very obvious scam, yet it seems extremely common on Carousell.
Scammers can easily create accounts, message sellers, and send fake payment links. If a seller isn’t careful, they could lose money or personal information (I almost lost all my money in my bank account!)
Carousell seriously needs to do more to prevent this type of fraud. There should be stronger monitoring of suspicious messages and better warnings to protect users. Right now it feels like scammers are everywhere and sellers are left to deal with it themselves.
Scammers can easily create accounts, message sellers, and send fake payment links. If a seller isn’t careful, they could lose money or personal information (I almost lost all my money in my bank account!)
Carousell seriously needs to do more to prevent this type of fraud. There should be stronger monitoring of suspicious messages and better warnings to protect users. Right now it feels like scammers are everywhere and sellers are left to deal with it themselves.
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Response from developer
Hi there, thank you for your feedback, and we're sorry to hear about your experience. Please reach out via https://support.carousell.com/hc/en-us/requests/new with your username, email, review screenshot, and details. We're here to assist and resolve this quickly. Thanks for your time!
Used to be better
When I first started using Carousell it was a much better experience but now it’s clear the app is there to make money, the benefits to people trying to buy and sell are secondary. First Carousell removed the tracker of seller responsiveness. This was a big mistake. Previously if a seller was listed as unresponsive one wouldn’t bother trying to do business with them. Now there’s no way no know so the amount of time I’ve wasted with unresponsive sellers is staggering. However this is good for Carousell’s bottom line as people spend more time on the app and see more ads. Second the term “Professional Seller” is misleading yet that is always what comes up first on searches because they pay to have their listings promoted. Many of them are scammers, you make an offer or ask a question and get an auto-reply asking for direct payment. Often they will list items that aren’t available just to get you on their page and only then tell you to cancel your order. As for customer service, forget it. I’ve made many reports about suspicious activity (some of it extremely obvious scams) and nothing has ever come of any of it. In my opinion Carousell has placed profit over safety and that’s why I’m almost ready to give up on this app. Such a shame because it used to be decent but now I maybe get 1 positive transaction out of every 10 attempts and have basically given up trying to use it.
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Response from developer
Hi there, thank you for your feedback, and we're sorry to hear about your experience. Please reach out via https://support.carousell.com/hc/en-us/requests/new with your username, email, review screenshot, and details. We're here to assist and resolve this quickly. Thanks for your time!
