Catit® User Reviews

Catit®
Catit®
Rolf C Hagen Inc.

Customer Experience

Positive experience16.9% of reviews
Neutral13.1% of reviews
Negative experience70.0% of reviews

~ Based on 130 written reviews from the US App Store.

What users say

Is Catit® Safe?

Catit® does not appear safe based on available data. AppsHunter Safety Score for Catit® is 47/100.

This assessment is based on 85 user ratings, with an App Store average of 2.1/5.

Safety Analysis

22.4% of ratings point to a safe experience
11.8% of ratings suggest some concerns
65.9% of ratings point to a risky experience

~ Based on 85 App Store ratings for Catit®.

Is Catit® Legit?

Catit® appears to be a legitimate app. AppsHunter Legitimacy Score for Catit® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notification bug

The app worked fine for a while and then suddenly stopped providing notifications when the water fountain needed cleaning or filter changes. I now just manage this using normal reminders on my phone.

Dumb App

Useless app only supports 2.4ghz in the big 2 6? Now I have to waste gas driving back to the store to return it.

Update problems

Everything worked fine in this app, on 5 WiFi instead of 2.5, for literally years but after the update my feeder was gone from the list so I reset it. Now it tells me it doesn’t support 5.0 WiFi and the whole thing is apparently trash now.

Dropped connection to feeder

Feeder went offline and the app dropped the connection to the feeder. When I try to set the feeder back up in the app it just keeps saying connection failed.
Only had this feeder for around two weeks

One Feature from Glory

What I would REALLY like to see is a “skip meal” button/feature for a single meal. When I feed my cat wet food, I have to go through the ordeal of deleting the meal off the daily schedule, then remember to add it back after the time has passed. This could be simplified by pressing “Skip meal”.

Otherwise the app is great.
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Feeder notifications need filters

There needs to be a way of selecting which notifications I receive from the app. Currently, it’s all or nothing based on the Settings app. The problem is that Catit sends a notification for each feeding occurrence, multiple times a day. This is unnecessary to me.

What IS necessary, I would think for all users, is a notification when the food level is low or empty.

I’m forced to either be spammed by the app or to turn it off entirely or use daily summary, both of which cause me to miss when the dispenser is empty.

Please fix this!
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Great, but…

Works well and works as described, but it needs the ability to feed “every x number of hours,” rather than at specific times. I want it to rotate every 4 hours (so it would go through all 6 chambers in one day), but there is no way to do this. I tried creating a schedule, but that doesn’t quite work because it doesn’t let you schedule the first meal, only meals 2-6. So if you space all those out by 4 hours, there ends up being an 8 hour gap between meal 6 and meal 2 (it essentially assumes you reload the tray and set it to meal 1 in between meal 6 and 2).
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Love the Bluetooth reminders

Catit Waterer
Only problem
I can’t ready the line of message in red. Old eyes hope it won’t hurt my cat.

Horrendous and old

This app looks like it’s from the 90s. It hasn’t received an update from the developers in almost 8 months. The design is so ugly and the features are so limited. It’s truly just a catastrophe of an app. Embarrassing and useless

Thanks for the spyware

If I ever get this set up correctly, I’ll use it a bit, then it will suddenly stop working. Choke on a bag of dicks.

Glitchy.

Old tech. Buy something new.

Please add function

Please add a function to the app that completely disables the screen. My cats have figured out how to reset the scheduled times on the feeder. So now I have to cover the screens with lots of duct tape. I have the manual feed buttons turned off already but still they figure out how to turn it.

Bugged

Fails when our wifi updates. Would not trust this to feed your pet.

Wifi connector

That's it. That's all this ecommerce app is good for, and that's only because the click on the feeder drifts sooo badly. And even just for that, I need an account 😣

Perfection

I got this device on Christmas of last year and it comes in such great convenience when i am away, putting my cats on a diet and the sound of the dry food hitting the steel tray is an instant call to retrieve my cats!

I have experienced no difficulties with the app nor automatic feeder

Keep going offline!

The feeder keeps going offline. There is no mean to put it online again without removing and doing a new setup. New software update did not fix the issue.

New update causes way more issues

Feeder struggles to stay connected to the WiFi since the update. It also shows random feedings on the schedule as served meals when all I did was add a new meal or change the portion sizes. It also started dispensing an hour earlier than it’s supposed to despite the schedule showing the correct time. Seriously atrocious- what “bug fixes” are these? It worked just fine before then
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Please fix feeder software bug

Update: with the latest update the UV clarification is fully out of sync in the app main screen, and in the Pump's screen, and with the hardware. Even if I trigger it these don't happen at the same time, the app main screen and Pump's screen feedback is random, it does not show when the clarification happens, and when one says it is clarifying and xy:zw minutes left then the other screen tells differently. Schedule is still wrong, water pump turns on randomly in the middle if the night with disabled schedule which needs a fix ASAP, and even with the feeder when you delete scheduled feeding that is reappearing randomly. Could you please either fix the schedule in the pump firmware+software very urgently and in the feeder app ASAP, or please hire me so I would fix it. Original feedback: There is a feeder bug, if you ever added a scheduled meal and then one day you deleted it, it keeps coming back!!! Which is a disaster at the moment. Could you please fix it asap so the food would not get spilled while I clean around the house? The previously deleted schedules re-appearing are very unexpected and I usually notice when the bowl is removed for cleaning in that room! Thank you. Otherwise we like these products. The smart fountain gets algae sometimes which is also unexpected (we keep it away from sunlight), pity there is no cleaning kit sold for it so I ended up buying the cleaner kit for the flower fountan. The software piece for the fountain works well, and for the camera too. Because of the feeder bug I give 3 stars, but as soon as it gets fixed I will rate 5 stars. Thanks.♥️ Update: they did NOT fix the above but re-introduced an earlier bug! The feeder keeps beeping for no reason since the last firmware upgrade, and what I DO NOT appreciate at all: they changed the app behavior on firmware update availability, earlier the app let me manage the device even if there was a not installed firmware upgrade which was the CORRECT BEHAVIOR, but now the app does not let me enter the device and for instance feed the Cat if there is a stupid firmware upgrade because it wants to force me to take the upgrade WHICH IS THE INCORRECT BEHAVIOR. Could you please restore the previous app version and work on the fixes asap!?
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Goes offline constantly

The feeders disconnect multiple times a day, I have 2 feeders and if it’s not one it’s the other.
I need an automatic dispenser and was excited about this purchase! I don’t feel positive that this issue will be fixed and I am starting to think I need to return them :(

Problème connexion

Très difficile à connecter! Ça ne fonctionne pas…