Catit® User Reviews

Catit®
Catit®
Rolf C Hagen Inc.

What users say

Top reviews

One Feature from Glory

What I would REALLY like to see is a “skip meal” button/feature for a single meal. When I feed my cat wet food, I have to go through the ordeal of deleting the meal off the daily schedule, then remember to add it back after the time has passed. This could be simplified by pressing “Skip meal”.

Otherwise the app is great.
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Great, but…

Works well and works as described, but it needs the ability to feed “every x number of hours,” rather than at specific times. I want it to rotate every 4 hours (so it would go through all 6 chambers in one day), but there is no way to do this. I tried creating a schedule, but that doesn’t quite work because it doesn’t let you schedule the first meal, only meals 2-6. So if you space all those out by 4 hours, there ends up being an 8 hour gap between meal 6 and meal 2 (it essentially assumes you reload the tray and set it to meal 1 in between meal 6 and 2).
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Love the Bluetooth reminders

Catit Waterer
Only problem
I can’t ready the line of message in red. Old eyes hope it won’t hurt my cat.

Horrendous and old

This app looks like it’s from the 90s. It hasn’t received an update from the developers in almost 8 months. The design is so ugly and the features are so limited. It’s truly just a catastrophe of an app. Embarrassing and useless

Thanks for the spyware

If I ever get this set up correctly, I’ll use it a bit, then it will suddenly stop working. Choke on a bag of dicks.

Glitchy.

Old tech. Buy something new.

Please add function

Please add a function to the app that completely disables the screen. My cats have figured out how to reset the scheduled times on the feeder. So now I have to cover the screens with lots of duct tape. I have the manual feed buttons turned off already but still they figure out how to turn it.

Bugged

Fails when our wifi updates. Would not trust this to feed your pet.

Wifi connector

That's it. That's all this ecommerce app is good for, and that's only because the click on the feeder drifts sooo badly. And even just for that, I need an account 😣

Perfection

I got this device on Christmas of last year and it comes in such great convenience when i am away, putting my cats on a diet and the sound of the dry food hitting the steel tray is an instant call to retrieve my cats!

I have experienced no difficulties with the app nor automatic feeder

Keep going offline!

The feeder keeps going offline. There is no mean to put it online again without removing and doing a new setup. New software update did not fix the issue.

New update causes way more issues

Feeder struggles to stay connected to the WiFi since the update. It also shows random feedings on the schedule as served meals when all I did was add a new meal or change the portion sizes. It also started dispensing an hour earlier than it’s supposed to despite the schedule showing the correct time. Seriously atrocious- what “bug fixes” are these? It worked just fine before then
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Please fix feeder software bug

Update: with the latest update the UV clarification is fully out of sync in the app main screen, and in the Pump's screen, and with the hardware. Even if I trigger it these don't happen at the same time, the app main screen and Pump's screen feedback is random, it does not show when the clarification happens, and when one says it is clarifying and xy:zw minutes left then the other screen tells differently. Schedule is still wrong, water pump turns on randomly in the middle if the night with disabled schedule which needs a fix ASAP, and even with the feeder when you delete scheduled feeding that is reappearing randomly. Could you please either fix the schedule in the pump firmware+software very urgently and in the feeder app ASAP, or please hire me so I would fix it. Original feedback: There is a feeder bug, if you ever added a scheduled meal and then one day you deleted it, it keeps coming back!!! Which is a disaster at the moment. Could you please fix it asap so the food would not get spilled while I clean around the house? The previously deleted schedules re-appearing are very unexpected and I usually notice when the bowl is removed for cleaning in that room! Thank you. Otherwise we like these products. The smart fountain gets algae sometimes which is also unexpected (we keep it away from sunlight), pity there is no cleaning kit sold for it so I ended up buying the cleaner kit for the flower fountan. The software piece for the fountain works well, and for the camera too. Because of the feeder bug I give 3 stars, but as soon as it gets fixed I will rate 5 stars. Thanks.♥️ Update: they did NOT fix the above but re-introduced an earlier bug! The feeder keeps beeping for no reason since the last firmware upgrade, and what I DO NOT appreciate at all: they changed the app behavior on firmware update availability, earlier the app let me manage the device even if there was a not installed firmware upgrade which was the CORRECT BEHAVIOR, but now the app does not let me enter the device and for instance feed the Cat if there is a stupid firmware upgrade because it wants to force me to take the upgrade WHICH IS THE INCORRECT BEHAVIOR. Could you please restore the previous app version and work on the fixes asap!?
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Goes offline constantly

The feeders disconnect multiple times a day, I have 2 feeders and if it’s not one it’s the other.
I need an automatic dispenser and was excited about this purchase! I don’t feel positive that this issue will be fixed and I am starting to think I need to return them :(

Problème connexion

Très difficile à connecter! Ça ne fonctionne pas…

Simply does not work as intended

The app will either not update me if food has been dispensed where I am worried about whether or not my cat is getting food while I’m away, or it will continuously auto feed even with absolutely no schedule and the device reset. I’ve had nothing but issues with this, wouldn’t recommend. Doesn’t look like the developers are doing anything to fix these terrible reviews anyways.
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Works great but missing features

Like many people in these reviews, I struggled at first to set the machines up with WiFi. But I figured it out. Your phone has to be connected to the 2.4Ghz connection while setting up so that that’s what the devices authenticate into. Generally people thinking their router doesn’t support 2G are just not aware of their internet provider settings, which is where you can set up additional networks. Look for option to add an IoT network, this is standard because security-wise you should not have random smart devices on the same network as your secured devices (phones, computers…).

Anyway it’s super convenient to be able to see my cats food bowl with the mouse camera and adjust the schedule if he hasn’t yet finished the current meal. Or manually dispense the next meal if motion detection goes off and I see my cat waiting for his food 😹

The one frustrating thing is that I can only turn the dish clockwise. Often I forget to cancel the next scheduled meal after manually serving it, so it moves to the next section. If I’m not home or he’s on my lap, I have to do the manual serve 4 more times to get back to them current meal section, I should be able to turn it counter clockwise from the app like you can from the feeder’s interface. Other than that, no complaints!
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Problème de connexion : N’ACHETEZ PAS CE PRODUIT

Je confirme le commentaire de la personne qui a rédigé l’avis le 25 juillet. Sans raison apparente, après avoir ouvert la caméra (environ 1 mois après l’achat), l’appareil s’est déconnecté de manière inopinée. Pour un appareil aussi cher payé, c’est absolument décevant de devoir gérer une déconnexion complète. Je ne recommande PAS l’achat et je vais entamer une démarche de remboursement!
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Hard to connect to network- not recommended

This app is poorly designed.
Works only on 2G network and is impossible to connect.

Another poorly develop product

Cat feed always offline

Doesn’t matter if you reset or leave it. It is next to impossible to get it connected