CBT User Reviews

CBT-Mobile Banking
CBT-Mobile Banking
Citizens Bank & Trust Co.

Top reviews

Worse

Deposits used to be in red & now they are black numbers, the same as withdrawals. It was easy with different colors, now it’s not.

Stupid

This app doesn't work at all! Why would Zelle take you here instead of your actual banking app??

Sharon Quintal

My Zelle does not work anymore!!!!!!!

Dummy

Bank app does not work on iPhone 11. App works on other phones

Complaint

Very user unfriendly 👎🏻

The new system has ruined everything!

Before this new system, everything was working great. I had no problems logging in and accessing my online account. However now if you type in your password incorrectly 1 time it disables your whole account. You have to call them in order to unlock it. Then once it's fixed I tried to reset my password but it didn't let me. So I type in the correct password from before and it still disables my account. By this time they are annoyed that I keep calling to unlock my account. This system has gone a bit too far. Now I have no way to access my account and see how much money is in my account or any of my transactions. I can't check to see if my direct deposits are working or anything.
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