Celebrity Cruises User Reviews

Customer Experience

Positive experience59.2% of reviews
Neutral9.7% of reviews
Negative experience31.1% of reviews

~ Based on 1,488 written reviews from the US App Store.

What users say

Is Celebrity Cruises Safe?

Celebrity Cruises appears safe based on user ratings. AppsHunter Safety Score for Celebrity Cruises is 94/100.

This assessment is based on 306,458 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 306,458 App Store ratings for Celebrity Cruises.

Is Celebrity Cruises Legit?

Celebrity Cruises appears to be a legitimate app. AppsHunter Legitimacy Score for Celebrity Cruises is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Celebrity trip status

Great service, excellent food awesome tours. Thank you

Food

The food was amazing, especially the Tuscan restaurant . Roger was outstanding with service and personality. Shona was also outstanding, with her wonderful personality and professionalism, we felt very comfortable, which is why we chose to dine at the Tuscan 👌👍💖💙

Your wrap is not particularly user-friendly

Just trying to get my tickets on the app having a difficult time there are better apps than yours

Ocean View

Wow. Travel by boat. Yes.

Not great wifi unless you pay even more

Prepaid for wifi, tips and the basic alcohol pkg, and balcony room. Didn’t expect that we’d have to pay more to get “normal” wifi. Basically they block any access to social media and videos. Disappointing. As a matter of principle I refuse to pay more.

A great ship

The celebrity beyond is an amazing ship.
Everything is run first class and the food is delicious.
The shows were very good but the magic/comedian was awful.
Not funny but was more condescending to his audience, especially the few on stage.
But all in all very nice and even hsve another cruise planned to Iceland next year on one of your ships.
The one minor quibble was the drinks were too expensive. I had one Guinness at 10 bucks! Really. A old fashioned was 19. Imo too expensive and we don’t drink enough to buy the package. As for a package I also have to purchase for two in the room and that’s way too much.
All in all a wonderful experience.
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Great Cruise Line

Clean, professional staff, great food, and drinks!

App is terrible

Really so bad. You have to use it to survive, but god is it awful.

Technical short falls

Web page seems to be not able to load changing data dynamically

Booking food

Trying to book a special birthday meal for 6 of us on the cruise and can’t do it as you need the blood types to book in and when I’m using the app it keeps dropping the booking before the payment stage plus day 3 ???why not have a live date where it’s the 23rd Sept 🙈🙈🙈

Terrible user experience

This release promised faster experience - startup time is even slower (10 seconds); it’s so memory hungry it is always terminated by iOS and never resumes which makes the slow launch far worse. Its usability bugs where clicking crosses works badly are still there. Menus are awful to access, what’s wrong with a pdf? Or categories? I don’t want to start scrolling through drinks on a restaurant menu. The activities listing is clunky and filters useless. These are just some of my bugbears. Having said that it doesn’t crash and does have a lot of information if you can put up with the hideous presentation; style over usability!
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My Celebrity

I love using my AP to view future excursions and see what I have already booked

Drinks

Not much on premium wine list

Not very user friendly

I seem to struggle with moving between multiple cruises. And printing luggage tags.

Best Cruise Line

Celebrity is the best cruise line we’ve been on. The staff are wonderful so polite so caring and so attentive. The chefs is to be commended as the food is so delicious and is second to none. The activities around the ship of and the shows in the theatre are so enjoyable. We just cannot say enough from the staff to the chefs. The cleaners, waiters bus boys the entire ship staff are wonderful. We can’t wait to take our next cruise which we already have booked. Thank you.
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Mr John mackay

The app is excellent my only problem with it is you can’t seem to book a table for dinner ,the cruise itself has been everything we wished for and we will definitely be back .

Dr. Walley

WiFi sign on was cryptic and cumbersome, sucks

Where are Messages?

The app is not intuitive and, once information is put in, should auto populate. Every cruise one must repeat putting in passport information. And then we get message alerts but can never find the messages.

Old Celebrity Cruiser Returning

Great information, specific, impressive

Easy Site

It’s very easy to navigate this site and look up everything concerning an upcoming cruise.